Job summary
Cowley Road
Medical Practice are seeking an enthusiastic and skilled Phlebotomist/HCA to
compliment the role of the nurse and other Health Professionals and be an
integral part and key member of our care team.
You will use
clinical skills within the practice to promote well-being and maximise health
gain for patients and provide a safe, high quality and accessible treatment
room service to our registered patients. We value teamwork, mutual support and
a friendly working environment.
The ideal
candidate will be responsible for drawing blood samples from patients, ensuring
proper labelling and handling, assisting GPs with Gynaecology clinics and
maintaining a clean and safe environment. They will work closely with General
Practitioners, nurses, and laboratory staff to provide high-quality patient
care.
Hours being
offered in the role of a Phlebotomist are Part time (15 to 20 hours per week)
and to include:
Monday
8.30am to 12.30pm (4 hours)
Thursday 1pm
to 5.30pm (4.5 hours)
Friday
8.30am 12.30pm (4 hours)
The
remainder of the hours are flexible and to be agreed within Monday to Friday
between 8am to 3pm).
Please note that this vacancy could close early once
sufficient applications have been received.
Main duties of the job
The purpose of
this role is to:
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Perform
venipunctures and capillary punctures to obtain blood samples from patients.
Properly
label, store, and prepare specimens for laboratory testing and transportation.
Verify
patient identification and medical records before performing procedures.
Educate
patients on the blood draw process and answer any questions.
Maintain
accurate records of patient interactions and specimen collections.
Follow
infection control and safety protocols to ensure a sterile environment.
Manage
supplies and restock phlebotomy equipment as needed.
Assist
Doctors in Gynaecology Clinic.
Assist
with clerical duties, such as scheduling appointments and updating patient
records.
About us
Cowley Road
Medical Practice is a GP Practice providing various NHS Community and Primary
Care Clinical services to patients in Oxford.
We are a vibrant, forward-thinking GP practice that places
the care of both our patients and staff at the core of everything we do.
Our
close-knit team fosters a warm, friendly, and compassionate environment,
creating a space where everyone feels valued. Serving a diverse community of
over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare
assistants (HCAs) and administrative staff work together to provide outstanding
care.
Every day, our team goes above and beyond to support and improve the
health and well-being of the community we are proud to serve.
Cowley Road Medical Practice is supported by Principle
Medical Ltd (PML).
PML
is a successful not-for-profit, GP-led organisation providing various NHS
community and primary care clinical services to patients across Oxfordshire
and Northamptonshire. We have evolved as a NHS healthcare provider since 2004
and in the last few years have grown significantly, now employing around 300
staff with a turnover of circa £16m. PML holds GMS contracts, as well as being
a GP Federation representing circa 50 GP practices covering approximately
650,000 patients.
We welcome applicants from a diverse range of
backgrounds and circumstances and people with protected characteristics under
the Equality Act 2010
Job description
Job responsibilities
Professional:
Assess
problems presented opportunistically by patients.
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Perform venipunctures and capillary punctures to obtain blood samples
from patients.
Properly label, store, and prepare specimens for laboratory testing
and transportation.
Verify patient identification and medical records before performing
procedures.
Educate patients on the blood draw process and answer any questions.
Maintain accurate records of patient interactions and specimen
collections.
Follow infection control and safety protocols to ensure a sterile
environment.
Assist with clerical duties, such as scheduling appointments and
updating patient records.
Ensure infection control guidelines are maintained.
Communicate effectively with other members of the primary
health care team.
Preserve confidentiality.
Any other duties considered relevant to the post.
Managerial:
Assist
patients to identify their health needs.
Responsible
for the maintenance of equipment and stock control.
Manage
and organise individual patient consultations.
Attend
staff meetings.
Effectively
manage own time, workload and resources.
Preserve
confidentiality of information gained at all times.
Educational:
Identify
personal development and training needs in conjunction with the Nurse
Manager.
Participate
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and or professional development.
Health and
Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice Health & Safety
Policy, to include:
Using
personal security systems within the workplace according to practice
guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks.
Making
effective use of training to update knowledge and skills
Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards.
Reporting
potential risks identified.
Equality
and Diversity:
The
post-holder will support the equality, diversity and rights of patients,
carers and colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and
current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming of the individual, is non-judgemental and
respects their circumstances, feelings priorities and rights.
Confidentiality:
The post
holder must maintain confidentiality of information in accordance with
professional and PML policy. The post holder may access information only on a
need-to-know basis in the direct discharge of duties and divulge information
only in the proper course of duties.
Safeguarding:
To
recognise that promoting the welfare and safeguarding children, young people
and adults is everyones business and access training and supervision as
appropriate to the role.
To
support the organisation in ensuring service users are protected from abuse
or the risk of abuse and their human rights are respected and upheld.
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and inter-agency
safeguarding procedures.
Personal/Professional
Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development.
This may mean study in staff members own time.
Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
This job description
seeks to outline the key duties and responsibilities of the post holder and is
not a definitive document and does not form part of the main statement of
terms and conditions. This job will be reviewed periodically, and changes may
be made in consultation with the post-holder.
Job description
Job responsibilities
Professional:
Assess
problems presented opportunistically by patients.
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Perform venipunctures and capillary punctures to obtain blood samples
from patients.
Properly label, store, and prepare specimens for laboratory testing
and transportation.
Verify patient identification and medical records before performing
procedures.
Educate patients on the blood draw process and answer any questions.
Maintain accurate records of patient interactions and specimen
collections.
Follow infection control and safety protocols to ensure a sterile
environment.
Assist with clerical duties, such as scheduling appointments and
updating patient records.
Ensure infection control guidelines are maintained.
Communicate effectively with other members of the primary
health care team.
Preserve confidentiality.
Any other duties considered relevant to the post.
Managerial:
Assist
patients to identify their health needs.
Responsible
for the maintenance of equipment and stock control.
Manage
and organise individual patient consultations.
Attend
staff meetings.
Effectively
manage own time, workload and resources.
Preserve
confidentiality of information gained at all times.
Educational:
Identify
personal development and training needs in conjunction with the Nurse
Manager.
Participate
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and or professional development.
Health and
Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice Health & Safety
Policy, to include:
Using
personal security systems within the workplace according to practice
guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks.
Making
effective use of training to update knowledge and skills
Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards.
Reporting
potential risks identified.
Equality
and Diversity:
The
post-holder will support the equality, diversity and rights of patients,
carers and colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and
current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming of the individual, is non-judgemental and
respects their circumstances, feelings priorities and rights.
Confidentiality:
The post
holder must maintain confidentiality of information in accordance with
professional and PML policy. The post holder may access information only on a
need-to-know basis in the direct discharge of duties and divulge information
only in the proper course of duties.
Safeguarding:
To
recognise that promoting the welfare and safeguarding children, young people
and adults is everyones business and access training and supervision as
appropriate to the role.
To
support the organisation in ensuring service users are protected from abuse
or the risk of abuse and their human rights are respected and upheld.
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and inter-agency
safeguarding procedures.
Personal/Professional
Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development.
This may mean study in staff members own time.
Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
This job description
seeks to outline the key duties and responsibilities of the post holder and is
not a definitive document and does not form part of the main statement of
terms and conditions. This job will be reviewed periodically, and changes may
be made in consultation with the post-holder.
Person Specification
Experience
Essential
- Clear understanding of clinical governance and guidelines.
- Excellent interpersonal and communication skills.
- Ability to work efficiently in a fast-paced healthcare environment.
Desirable
- Experience of working in a Primary Care Setting.
- Experience of working in a GP practice.
- Experience using EMIS Web.
- Strong knowledge of venipuncture techniques and medical terminology
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Influencing and assertiveness skills.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines.
- Good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Qualifications
Desirable
- Completion of an accredited phlebotomy training program.
Person Specification
Experience
Essential
- Clear understanding of clinical governance and guidelines.
- Excellent interpersonal and communication skills.
- Ability to work efficiently in a fast-paced healthcare environment.
Desirable
- Experience of working in a Primary Care Setting.
- Experience of working in a GP practice.
- Experience using EMIS Web.
- Strong knowledge of venipuncture techniques and medical terminology
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Influencing and assertiveness skills.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines.
- Good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Qualifications
Desirable
- Completion of an accredited phlebotomy training program.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).