Job responsibilities
Key responsibilities clinical
Caring
for patients
Practice evidence based
medicine, in line with national and locally agreed guidelines
Conduct patient consultations
during the practices clinical appointment hours
Undertake duty consultations on
a rota basis
Triage patients presenting to
the practice in person, by telephone and E Consults.
Conduct telephone
consultations and home visits as appropriate
Check and sign repeat
prescription requests
Check, manage and process
patient test results
Prescribe in line with local
and national guidelines
Refer patients to
secondary/urgent care and additional interventions as appropriate
Manage long-term conditions
and patients with complex problems
Promote healthy living
strategies and give health and wellbeing advice, generally encouraging patients
to follow a healthy lifestyle
Carry out patient testing and
screening as required
Make autonomous clinical
decisions relating to patients health needs
Communication
with patients
Use communication that is
appropriate to the situation, including: communicating sensitively with
patients and carers when delivering bad news
Establishing appropriate
communication methods to suit patients and carers level of understanding,
cultural/language needs, and preferred communication method
Anticipating and overcoming
barriers to communication, seeking support from other staff members where
necessary
Use appropriate communication
skills and style to make patients aware of risk, to obtain consent where
necessary, and to ensure patients comply with treatment
Delivering
high-quality services
Provide services to the
practices patient population to the highest possible standard, in line with
competencies and professional code of conduct
Monitor and maintain the
standard of care provided, taking appropriate action if standards are not met,
through self- and peer-review, benchmarking and evaluation
Undertake clinical governance
and clinical audit activities to ensure the continual improvement of service
delivery
Participate in reviewing and
responding to complaints and
other shared learning activities within a structured framework
Support and mentor staff in
training to ensure they deliver the highest standards of care
Support the performance of
team members and collaborate in improving the quality of healthcare and service
provision, in line with local and national policy and strategy
Key responsibilities non clinical
Practice-related
duties
Process medical reports,
referrals and correspondence
Record and collect data for
audit purposes
Make timely, clear,
computer based records of consultations and contact with patients
Maintain administrative
records relating to the practice contract, enhanced services and QOF
Contribute to providing a
supportive environment for other staff through informal catch ups and contact
Attend and contribute to
in-house meetings, including clinical, educational/training-related and
administrative meetings
Attend meetings and events
held by external agencies and stakeholders
Contribute to teaching and
training clinical staff as appropriate
Personal
and professional development
Comply with the GMC Code of
Conduct
Prepare for and complete
annual external appraisals
Prepare for and complete
revalidation process
Act as a mentor and positive
role model to students and junior members of staff, sharing information and
good practice
Prioritise own workload and
collaborate effectively with others to prioritise team and practice workload
Keep a portfolio and
potentially develop a special interest
Undertake training as required
to ensure competencies for delivering all responsibilities, to meet personal,
statutory and practice education and learning needs, including keeping records
of learning, reflection, complaints and feedback
Keep up to date with current
evidence-based approaches to patient care and service delivery, in line with
NICE and the National Service Framework
Undertake and contribute to
education activities, such as reviewing significant
events, clinical audit, protected learning time, video analysis of
consultations, etc
Contribute to education and
training of trainee clinical staff and students
Maintaining
confidentiality
The GP will, as an integral part of and in
the course of carrying out his/her role, have access to confidential and
sometimes sensitive information relating to patients, carers and family
members, as well as similar information about colleagues. The GP will have access to confidential
commercial information about the practice and its business.
All such information, in whatever format and
howsoever made available, must be treated with the strictest confidence.
All such information held both within and outside of the practice will be
shared only as necessary, and in accordance with the practices confidentiality/data-sharing
policies, and in line with data protection legislation and the Freedom of
Information Act.
Equality
and diversity
The GP will comply with the practices own
equality and diversity policy, and legislation relating to equality and
diversity, including (but not limited to):
Recognising the rights of
patients, carers, family members and colleagues, and respecting their needs,
beliefs, privacy and dignity
Not discriminating against
patients, carers, family members or colleagues on the grounds of any of the
protected characteristics in the Equality Act 2010 (or its amendments or later
legislation)
Supporting people who need
help understanding and exercising their rights
Acting as a role model in
relation to promoting equality, diversity and non-discriminatory practices
Identifying discriminatory
practices and patterns of discrimination, taking appropriate action to tackle
it, and instead promoting equality
Complying with, promoting and
evaluating chaperoning policies
Recognising and promoting the
right of patients to choose their care provider, and to participate in or
refuse care
Key
relationships and contacts
Internal
Partners
Practice nursing team
Clinical Pharmacy Team
Clinical staff in training
Business
Manager / Assistant Practice Manager /Practice Operations Manager /
Reception and administration
staff
External
Patients
Patients carers and family
members
Community nursing and pharmacy
teams
Social workers
Occupation therapy teams
Pharmacists
ICB managers and staff
Other external agencies and
stakeholders
Secondary care