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Senior Receptionist

Welcome Practice

Information:

This job is now closed

Job summary

Welcome Practice is looking for a Senior Receptionist who can quickly become part of an excellent team of admin staff and clinicians.

We are a SystmOne practice and would like the person to multi task to provide a patient centered service.

Training/Induction will be provided.

Salary dependant on experience.

For informal chat call Louise on 0208 574 1822

Main duties of the job

The post holder will take responsibility for the smooth running of the reception team. Key responsibilities will include appointment management, arranging cover for annual leave and sickness, GP Locum booking and assisting the Practice Manager with the day to day running of the surgery.

General practice continues to change and the post holder will be expected to assist, and at sometimes project manage new pathways, contract changes and service delivery.

About us

Welcome Practice is located in Southall where we provide GP services to 5700 patients. We have two GPs, a practice nurse and a health care assistant. The admin team has five members.

We have a patient centred approach and consistently achieve high patient satisfaction ratings and high QOF points.

Date posted

02 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A3833-23-0003

Job locations

70A Norwood Road

Southall

Middlesex

UB2 4EY


Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone and email.

Assist the Practice Manager with the general running of the surgery. Achieving all targets and attending meetings when required.

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone and email.

Assist the Practice Manager with the general running of the surgery. Achieving all targets and attending meetings when required.

Person Specification

Qualifications

Essential

  • GCSE (or equivalent) in Maths and English
  • Excellent Computer Skills.
  • Excellent interpersonal Skills

Experience

Essential

  • Experience of working in a GP Practice
  • Experience of using SystmOne
  • Ability to manage staff

Desirable

  • Ability to speak Asian languages including Hindi, Punjabi, Urdu
Person Specification

Qualifications

Essential

  • GCSE (or equivalent) in Maths and English
  • Excellent Computer Skills.
  • Excellent interpersonal Skills

Experience

Essential

  • Experience of working in a GP Practice
  • Experience of using SystmOne
  • Ability to manage staff

Desirable

  • Ability to speak Asian languages including Hindi, Punjabi, Urdu

Employer details

Employer name

Welcome Practice

Address

70A Norwood Road

Southall

Middlesex

UB2 4EY


Employer's website

https://welcomepractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Welcome Practice

Address

70A Norwood Road

Southall

Middlesex

UB2 4EY


Employer's website

https://welcomepractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Manager

Louise Tracey

l.tracey@nhs.net

02085741822

Date posted

02 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Flexible working

Reference number

A3833-23-0003

Job locations

70A Norwood Road

Southall

Middlesex

UB2 4EY


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