Pharmacy Technician Dispensary Team Leader

Tangmere Medical Centre

Information:

This job is now closed

Job summary

This is a fantastic opportunity for a new role helping to develop our dispensary using your clinical and management skills in a friendly and rapidly growing practice.

We are looking to recruit an experienced and enthusiastic Pharmacy Technician to join our practice in Tangmere. This will be a dual role of day-to-day management of our dispensary and working with our clinical staff and wider team to ensure safe, accurate and timely supply of prescribed and dispensed medication.

Main duties of the job

To provide support to our GPs, Clinical Pharmacist, Dispensers and other clinical staff and reception teams.

Management duties

Overseeing the effective running of our onsite dispensary, ensuring effective and efficient processes to dispense medication to our patient population,

Clinical duties

Coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, responding to medication queries and updating medical records.

About us

Tangmere Medical Centre is a semi-rural dispensing practice on the outskirts of Chichester, based in a large purpose built surgery with onsite parking. We have a relatively small but growing population of nearly 8000 patients, of which we dispense to just under 5000.We have a younger patient demographic and are currently looking after one care home.

We are a friendly, multi-disciplinary team with 28 staff with a wide range of healthcare professionals. This includes a Paramedic, Nurse Prescriber, Care Coordinators, Social Prescriber and First Contact Physiotherapist, and we are hoping to expand our team with more GP's and a Clinical Pharmacist.

We have a fantastic team of reception, admin and dispensing staff who manage as much of the prescription requests, correspondence, workflow and queries as much as possible, so the clinical staff can get on with seeing the patients. And they even make great cakes!

We have excellent patient reviews and a strong, active Patient Participation Group, who often come onto site for fund raising and to help with flu clinics.

Date posted

18 December 2023

Pay scheme

Other

Salary

£33,000 to £38,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3808-23-0002

Job locations

Malcolm Rd

Tangmere

Chichester

West Sussex

PO20 2HS


Job description

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician. This will be a dual role of helping to manage our Dispensary and ensure it is compliant and up to date with prescribing policies and CQC compliance.

There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice and:

  • Support the practice to achieve financial targets.
  • Use practice templates to monitor high risk drugs.
  • Work with our Admin team to identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively
  • Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing
  • Provide training and support on the legal, safe and secure handling of medicines
  • Participate in CQC related work. Including conducting medication related audits, arranging patient appointments and gathering information all in preparation for CQC inspections and reviews
  • Support the pharmacist's in handling acute medication requests within competency and escalating any that are out of scope.
  • Support and respond to medicine related queries from clinicians, patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies.
  • Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeats, flagging up and correcting discrepancies.
  • Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost-effective product
  • Promote safe use of medication, reporting of medicine related incidents and pro-actively preventing safeguarding incidents.
  • Responding to and actioning drug safety alerts
  • Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice dispensing staff
  • Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures.
  • Manage efficient dispensary procedures and processes to become more streamlined within financial constraints
  • Manage staffing levels in the Dispensary
  • Ensure effective induction and training for new dispensary staff
  • Act as mentor for dispensing staff in training and development

Job description

Job responsibilities

The following are the core responsibilities of the Pharmacy Technician. This will be a dual role of helping to manage our Dispensary and ensure it is compliant and up to date with prescribing policies and CQC compliance.

There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice and:

  • Support the practice to achieve financial targets.
  • Use practice templates to monitor high risk drugs.
  • Work with our Admin team to identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively
  • Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing
  • Provide training and support on the legal, safe and secure handling of medicines
  • Participate in CQC related work. Including conducting medication related audits, arranging patient appointments and gathering information all in preparation for CQC inspections and reviews
  • Support the pharmacist's in handling acute medication requests within competency and escalating any that are out of scope.
  • Support and respond to medicine related queries from clinicians, patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies.
  • Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeats, flagging up and correcting discrepancies.
  • Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcome and ensure prescribing of the most cost-effective product
  • Promote safe use of medication, reporting of medicine related incidents and pro-actively preventing safeguarding incidents.
  • Responding to and actioning drug safety alerts
  • Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice dispensing staff
  • Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures.
  • Manage efficient dispensary procedures and processes to become more streamlined within financial constraints
  • Manage staffing levels in the Dispensary
  • Ensure effective induction and training for new dispensary staff
  • Act as mentor for dispensing staff in training and development

Person Specification

Qualifications

Essential

  • NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) plus Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011

Desirable

  • Completed CPPE pathway or close to finishing

Experience

Essential

  • Minimum of 2 years post-qualification experience
  • Experience of managing or supervising a pharmacy or other small team

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice or PCN
Person Specification

Qualifications

Essential

  • NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) plus Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011

Desirable

  • Completed CPPE pathway or close to finishing

Experience

Essential

  • Minimum of 2 years post-qualification experience
  • Experience of managing or supervising a pharmacy or other small team

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice or PCN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tangmere Medical Centre

Address

Malcolm Rd

Tangmere

Chichester

West Sussex

PO20 2HS


Employer's website

https://www.tangmeremedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Tangmere Medical Centre

Address

Malcolm Rd

Tangmere

Chichester

West Sussex

PO20 2HS


Employer's website

https://www.tangmeremedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Lesley Kent

lesleykent@nhs.net

01243776988

Date posted

18 December 2023

Pay scheme

Other

Salary

£33,000 to £38,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3808-23-0002

Job locations

Malcolm Rd

Tangmere

Chichester

West Sussex

PO20 2HS


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