Receptionist Nelson Surgery (Part time)

Job summary

Job Specification

Nelson Surgery are looking to recruit a reliable, enthusiastic, well-motivated GP receptionist to work as part of our reception team in supporting patients and clinical staff at the surgery. We are looking for an individual who has a team work ethic to engage with patients to deliver high quality care and services to our patients.

We are a small, friendly practice in a village setting. Previous experience as a receptionist would be desirable but not essential as full training will be given.

The role is part time to start (afternoons only 10 hours per week 4:30pm - 6:30pm every day Monday-Friday) with a view of adding additional extra hours and to cover sickness/holidays where needed.

Candidates will need to be flexible and be able to work some mornings at short notice to support the demands of current primary care needs.

Main duties of the job

To be responsible for undertaking a wide range of reception and administration duties and providing general support to the surgery team.

Duties include, but are not limited to;

• Greeting patients and providing a courteous and helpful service to patients.

• Making telephone calls both incoming and outgoing.

• Dealing with general enquiries and booking appointments.

• Process repeat prescriptions requests.

• Answering emails and dealing with electronic administration.

• Problem solving any issues with competency (with support from senior staff)

• To ensure the reception area is maintained and all patient leaflet hand outs and general reception supplies are up to date and stocked.

• To ensure the GP rooms are well stocked and replenish equipment required.

• To maintain patients manual and computerised records in accordance with our practice policy. This includes filing, scanning correspondence in to the medical records.

• Processing incoming mail

About us

Small village practice with friendly, supportive staff.

Successful applicants can join the NHS pensions team after successfully completing their training period.

We hold the right to withdraw this application once the position has been filled.