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Chelmer Medical Partnership

Reception Administrator

The closing date is 08 May 2026

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Job summary

An exciting opportunity has arisen for a part-time Reception Administrator for 20 hours per week at Chelmer Medical Partnership.

Main duties of the job

In this essential front-line position, the role is responsible for ensuring that appointment bookings are well-managed, a safe high-quality service is delivered to our patients, patient queries are answered and administration work is completed to a high standard.

The successful applicant will have an excellent telephone manner, be a team player and have the ability to work under pressure and problem solve.

The successful candidate must be flexible to be able to work extra hours to support colleagues sickness and holiday absence.

About us

Chelmer Medical Partnership was formed in 2019 from the merger of Humber Road Surgery, Melbourne House Surgery and Tennyson House Surgery. The partnership provides a GP service to approximately 32,000 patients in the Chelmsford area.

Candidates will be required to work across three sites, Humber Road Surgery, Melbourne House Surgery and Tennyson House Surgery.

Our opening hours are Monday - Friday 8.00am - 6.30pm.

Details

Date posted

08 April 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3759-26-0000

Job locations

20 Merlin Place

Chelmsford

CM1 4HW


Melbourne Avenue

Chelmsford

CM1 2DY


Doctors Surgery

27 Humber Road

Chelmsford

CM17PE


Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting, and directing patients, effective use of the appointment system, booking appointments, the processing of information, assisting patients as required AND ensuring all reception duties are performed effectively and to the required standard, meeting the objectives of the organisation.

To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting, and directing patients, effective use of the appointment system, booking appointments, the processing of information, assisting patients as required AND ensuring all reception duties are performed effectively and to the required standard, meeting the objectives of the organisation.

To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a healthcare setting

Qualifications

Essential

  • N/A

Desirable

  • N/A
Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a healthcare setting

Qualifications

Essential

  • N/A

Desirable

  • N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelmer Medical Partnership

Address

20 Merlin Place

Chelmsford

CM1 4HW


Employer's website

https://chelmermedicalpartnership.co.uk (Opens in a new tab)

Employer details

Employer name

Chelmer Medical Partnership

Address

20 Merlin Place

Chelmsford

CM1 4HW


Employer's website

https://chelmermedicalpartnership.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Laura Bridge

laura.bridge2@nhs.net

Details

Date posted

08 April 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3759-26-0000

Job locations

20 Merlin Place

Chelmsford

CM1 4HW


Melbourne Avenue

Chelmsford

CM1 2DY


Doctors Surgery

27 Humber Road

Chelmsford

CM17PE


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