Job responsibilities
Undertake
patient facing and patient supporting roles to ensure effective medicines use,
through shared decision-making conversations with patients
Carry out medicines
optimisation tasks including effective medicine administration (e.g., checking
inhaler technique), supporting medication reviews and medicines reconciliation.
Where required, utilise consultation skills to work in partnership with
patients to ensure they use their medicines effectively and to undertake
community domiciliary visits as appropriate
As
determined by the PCN, support medication reviews and medicines reconciliation
for new care home patients and synchronising medicines for patient transfers between
care settings, linking with local community pharmacy
Support the
Clinical Pharmacist in Structure Medication Reviews (SMR) i.e., organise
necessary monitoring tests prior to SMR
Provide
expertise to address both the public health and social care needs of patients,
including lifestyle advice, patient information leaflets and posters, service
information, help in tackling local health inequalities and participation in
patient group meetings
Manage
shared care protocols and liaise with Clinical Pharmacists for more complex
patients
Participate
in medication audits
Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing locally
Provide
advice to GPs, surgery teams and patients to support improvements in
prescribing safety, quality and cost effectiveness
Respond to
medication queries from patients and staff in a professional manner referring
onto appropriate clinician when necessary
To advise on
the sourcing and safe management of medicines as appropriate.
Support the
PCN multi-disciplinary team to ensure efficient medicines optimisation
processes are being followed
Implement
efficient ordering and return processes and reducing medication wastage
Provide
training and support on the legal, safe and secure handling of medicines,
including the implementation of the Electronic Prescription Service (EPS)
Promotion of
online ordering of medication
Taking
messages and passing on information as appropriate
Develop
relationships with other pharmacy professionals and members of the
multi-disciplinary team to support integration across health and social care
including primary care, community pharmacy, secondary care and mental health
Support
practice reception teams in streaming general prescription requests, so as to
allow GPs and clinical pharmacists to review the more clinically complex
requests
To help
plan, develop and support the introduction of new working processes within PCN
practices to optimise the quality of prescribing
Support the
implementation of national prescribing policies and guidance within GP
practices, care homes and other primary care settings
Support the
PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Support the
PCN in reviewing and developing practice policies for CQC requirements
Any other
duties commensurate with this position
All Pharmacy Technicians must
work within their competencies and have professional indemnity for their role.
Secondary Responsibilities
Develop a
culture that promotes equality and values diversity. The postholder must be
aware of and committed to the Equality and Diversity policies of the appointing
GP Federation and comply with all the requirements of these policies and
actively promote Equality and Diversity issues relevant to the post
Ensure the
principles of openness, transparency and candour are observed and upheld in all
working practices
The post
holder will have, or acquire through training provided by the organisation, the
appropriate level of safeguarding and knowledge, skills and practice required
for the post and be aware of and comply with the organisations safeguarding
protection policies and procedures
Ensure that
any infection prevention and control issues are reported to the line
manager/Infection Prevention and Control
Equality, Diversity and Inclusion
A good attitude and positive
action towards Equality Diversity & Inclusion (ED&I) creates an environment
where all individuals can achieve their full potential. Creating such an
environment is important for three reasons it improves operational
effectiveness; it is morally the right thing to do and it is required by law.
Patients and their families have
the right to be treated fairly and be routinely involved in decisions about
their treatment and care. They can expect to be treated with dignity and
respect and will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion, or belief, sex, or sexual orientation.
Patients have a responsibility to
treat other patients and our staff with dignity and respect.
Staff have the right to be
treated fairly in recruitment and career progression. Staff can expect to work
in an environment where diversity is valued, and equality of opportunity is
promoted. Staff will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion, or belief, sex, or sexual orientation. Staff have a
responsibility to ensure that they treat our patients and their colleagues with
dignity and respect.
Safety, Health, Environment and
Fire (SHEF)
This organisation is committed to
supporting and promoting opportunities for staff to maintain their health,
wellbeing, and safety.
The post holder is to manage and
assess risk within the areas of responsibility, ensuring adequate measures are
in place to protect staff and patients and monitor work areas and practices to
ensure they are safe and free from hazards and conform to health, safety and
security legislation, policies, procedures, and guidelines.
All personnel have a duty to take
reasonable care of health and safety at work for themselves, their team, and
others and to cooperate with employers to ensure compliance with health and
safety requirements.
Confidentiality
The
organisation is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information
relating to their health and other matters pertaining to their care. They do so
in confidence and have a right to expect all staff will respect their privacy
and maintain confidentiality.
It is
essential that, if the legal requirements are to be met and the trust of our
patients is to be retained, all staff must protect patient information and
provide a confidential service.
Induction
At the South
Hams Primary Care Network, you will be required to complete the induction
programme and the practice management team and wider PCN team will support you
throughout the process.
Learning
and development
The effective
use of training and development is fundamental to ensuring that all staff are
equipped with the appropriate skills, knowledge, attitude, and competences to
perform their role. All staff will be required to partake in, and complete
mandatory training as directed by [insert named individual]. It is an expectation for this post holder to
assess their own learning needs and undertake learning as appropriate
The post
holder will undertake mentorship for team members and disseminate learning and
information gained to other team members to share good practice and inform
others about current and future developments (e.g., courses and conferences).
The post
holder will provide an educational role to patients, carers, families and
colleagues in an environment that facilitates learning.
Collaborative
working
All staff are
to recognise the significance of collaborative working and understand their own
role and scope and identify how this may develop over time. Staff are to
prioritise their own workload and ensure effective time-management strategies
are embedded within the culture of the team.
Teamwork is
essential in multidisciplinary environments and the post holder is to work as
an effective and responsible team member, supporting others and exploring the
mechanisms to develop new ways of working and work effectively with others to
clearly define values, direction and policies impacting upon care delivery
Effective
communication is essential, and all staff must ensure they communicate in a
manner which enables the sharing of information in an appropriate manner.
Security
The security
of the organisation is the responsibility of all personnel. The post holder
must ensure they always remain vigilant and report any suspicious activity
immediately to their line manager.
Under no
circumstances are staff to share the codes for the door locks with anyone and
are to ensure that restricted areas remain effectively secured. Likewise,
password controls are to be maintained and are not to be shared.
Professional
conduct
All staff are
required to dress appropriately for their role.
Leave
All personnel
are entitled to take leave. Line managers are to ensure all their staff are
afforded the opportunity to take annual leave each year and should be
encouraged to take all their leave entitlement within that financial year.
Public
holidays will be calculated on a pro-rated basis dependent on the number of
hours worked.
