Qualified Dispenser

Job description

Job responsibilities

MAIN PURPOSE OF POST:

To dispense medicines promptly and accurately.

To dispense and monitor repeat medicine requests.

To maintain adequate stocks.

To answer patient queries on their medication within recognised limits

To assist in the ongoing development of the dispensary service

To respect and remain confidential.

MAIN DUTIES AND RESPONSIBILITIES -

1. Dispensing

To safely dispense drugs in line with prescriptions issued by Clinicians and follow checking procedures.

To provide a repeat prescription service within 3 working days of a request.

To recognise dispensing and non-dispensing addresses.

To take note of alert messages.

To recognise patients that would benefit from the delivery service and fill out the appropriate forms.

To understand and work with the EPS system using Proscript.

To order drugs and containers in line with practice protocols.

To collect and record prescription charges and ensure completion of exemption claims (make patient aware of pre-payment).

To answer patient medication queries and give advice where necessary or requested within competence, directing these to a clinician when required.

To stay up to date with current developments.

To ensure cleanliness of the Dispensary and equipment

To fully observe all legal requirements relevant to dispensing practices including the NHS regulations and all practice protocols.

To integrate with other members of the Practice team

To be able to prepare Dosette boxes for patients which have been approved by the GP.

To complete mandatory training.

To maintain the Controlled Drugs (CD) book.

To attend practice and dispensing meetings.

1. Technology

To have a sound competence in the practice IT systems (EMIS, Proscript, Windows)

To accurately maintain the dispensing and ordering systems

To work with the practice team to develop and implement new systems

To record relevant data as required.

To operate the till.

To operate the card machine.

To use EPS Proscript and access the prescription tracker

PERSON SPECIFICATION:

Essential - Evidence of good interpersonal skills.

Have a dispensing or other relevant training.

Evidence of the ability to organize and prioritise own workload.

Computer literate.

Being able to work successfully as part of a team.

Desirable - Previous experience in a medical practice.

Essential - Education/Qualifications

Good general standard of education

Standard grade of Mathematics

Standard grade of English

Qualification in Dispensing

Desirable - Other relevant pharmacy or medicines management qualification

Essential - Experience & Knowledge

Experience of working as a Dispenser

Practical experience of working with others

Experience of working on own initiative

Experience of customer service

Desirable - Experience of working as a Dispenser in General Practice Dispensary

Experience of working in a General Practice environment

Experience of working with computer systems

Working knowledge of EMIS web

Essential - Skills and abilities

Sound IT skills

Excellent communication skills, both written and verbal

Ability to communicate effectively with the full range of the general public including those difficult to handle

A focus on quality service and improvement

Essential - Other

Ability to work core hours

Flexibility to provide cover

Flexibility of role

Enthusiasm and positivity for the role

Person Specification

Qualifications

Essential

• Good general standard of education
• Standard grade of Mathematics
• Standard grade of English
• Qualification in Dispensing

Desirable

• Experience of working as a Dispenser in General Practice Dispensary
• Experience of working in a General Practice environment
• Experience of working with computer systems
• Working knowledge of EMIS web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Witley & Milford Medical Partnership

Address

Witley Surgery

Wheeler Lane

Witley

Surrey

GU8 5QR

Employer's website

https://www.witleyandmilforddrs.co.uk/ (Opens in a new tab)