Administrator

Job summary

Stenhouse Medical Centre is looking for an enthusiastic, reliable Administrator to join our team in supporting our patients and clinical staff at the surgery.

We are seeking someone who enjoys working part of a team as well as independently, who can multi-task and thrives in a busy working environment.

This is a varied role and a keen eye for detail is essential. Flexibility is important to be able to cover colleagues during periods of sickness or holidays.

Training will be given in all aspects of the job, so the successful candidate must be keen to learn new skills and enjoy a varied role. Candidates must be confident using IT.

This is a part time role, fixed term contract for one year. Working Monday, Tuesday, Wednesday, Thursday and Friday 13.30 - 18.30pm

Main duties of the job

Use the SystmConnect platform to engage with patients, efficiently allocate them to suitable clinicians, and ensure they receive timely and personalised care.

Assist with the monitoring of recalls and follow-ups (e.g. chronic disease reviews)

Manage the email inbox, promptly responding to enquiries and facilitating clear communication with patients and healthcare professionals.

Ideally you would have previous experience working as an Administrator in a busy environment, preferably in an NHS or medical setting but this is not essential for the right candidate. You must be IT competent, be polite with an excellent telephone manner as well as great interpersonal and face to face communication skills.

About us

We are a stable, friendly and supportive team

Stenhouse Medical Centre is a historic Practice which has provided care to the patients of Arnold since 1886. We are renowned for our patient centred approach and as a training Practice we strive to ensure our high standards are maintained. We provide services to around 12,600 patients from a mixed area, with a roughly average deprivation index.

We are a stable Partnership of six GP Principals. We also have five salaried GPs as well as GP registrars. We employ a range of multidisciplinary staff including an advanced nurse practitioner, 4 Practice nurses, 3 HCAs, several ARRS staff including physiotherapists and pharmacists and a full complement of administrative and management staff.

We value all our staff as individuals and promote a nurturing environment where staff can develop and thrive; together we form a strong team.