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Receptionist

Stenhouse Medical Centre

The closing date is 16 May 2025

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Job summary

We are looking to recruit a new, part-time receptionist to join our large and friendly team here at Stenhouse Medical Centre.

If you have amazing customer service skills, a good phone manner, a friendly and approachable demeanor and want to help people then this is the job for you.

Main duties of the job

The position is part time, covering the afternoon shift for 4 days a week. This is 13:00-18:30 Monday, Wednesday, Thursday and Friday, totalling 22 hours a week. Each shift will inlcude a 15 minute paid break.

We would appreciate someone who is willing to do occasional overtime to support the team for holiday and sick cover.

About us

We are a large team of over 50 clinical and non clinical staff, serving over 12,000 patients in the Arnold area.

The Practice is lead by a team of 6 Partner GPs and Practice Manager and supported by a Reception Team Leader and Assistant Manager.

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3740-25-0003

Job locations

66 Furlong Street

Arnold

Nottingham

NG5 7BP


Job description

Job responsibilities

Your main responsibilities will include but not be limited to:

- Face to face contact with patients

- Accepting incoming calls from patients and other healthcare organisations

- Dealing with questions and queries from patients

- Booking appointments on SystmOne

- Communication between Clinicians and patients

- Closing up the practice on an evening (always with at least 1 additional member of staff)

Job description

Job responsibilities

Your main responsibilities will include but not be limited to:

- Face to face contact with patients

- Accepting incoming calls from patients and other healthcare organisations

- Dealing with questions and queries from patients

- Booking appointments on SystmOne

- Communication between Clinicians and patients

- Closing up the practice on an evening (always with at least 1 additional member of staff)

Person Specification

Qualifications

Essential

  • GCSE (minimum pass grade or higher) in English and Maths

Desirable

  • NVQ in any administration related discipline

Experience

Essential

  • Previous receptionist work
  • Working as part of a team

Desirable

  • competency in SystmOne
  • experience of working in a medical discipline
Person Specification

Qualifications

Essential

  • GCSE (minimum pass grade or higher) in English and Maths

Desirable

  • NVQ in any administration related discipline

Experience

Essential

  • Previous receptionist work
  • Working as part of a team

Desirable

  • competency in SystmOne
  • experience of working in a medical discipline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stenhouse Medical Centre

Address

66 Furlong Street

Arnold

Nottingham

NG5 7BP


Employer's website

https://www.stenhousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Stenhouse Medical Centre

Address

66 Furlong Street

Arnold

Nottingham

NG5 7BP


Employer's website

https://www.stenhousemedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Reception Team Leader

Sam

sam.bonnar@nhs.net

Date posted

01 May 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3740-25-0003

Job locations

66 Furlong Street

Arnold

Nottingham

NG5 7BP


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