Job responsibilities
Key Responsibilities:
- Work autonomously and be accountable
for own professional actions working with patients who have a wide range of mental
health problems.
- Take history, make appropriate
physical and mental health examinations; formulate differential diagnoses and
carry through management treatment plans ensuring relevant follow up, if
necessary, discus with a relevant clinician at the registered practice or the
PCN team.
- Complete assessment tools and
create a management plan to ensure the individual care needs are met.
- Complete outcome measures as an
evidence base for the interventions completed.
- Make referrals to other health professionals
in primary, secondary care and the community services.
- If an Independent Prescriber,
prescribe medication as appropriate with the support of the GPs/ACP at the
practices or PCN Clinical Pharmacists.
- Attend Protected Learning Time
training.
- Maintain accurate and
contemporaneous record keeping.
Demand management
Be actively engaged in, and
contribute to, evolution of services, with respect to the increasing demand on
general practice and the need to continue to provide a safe and equitable
service for all patients.
Communication
- Communicate effectively with all
members of the PCN team and external organisations, for the benefit of patient
care, and promote and encourage the same practice for all team members.
- Participate in regular performance
reviews, taking responsibility for maintaining a record of own personal and
professional development.
- Manage own time, workload, caseload
and resources effectively.
- Participate positively and actively
in clinical and PCN meetings.
- Operate a high standard of probity.
- Be actively involved in clinical governance issues.
Key Tasks
Collaborative Working Relationships
You
will be required to work with a wide range of stakeholders. It is important
that they:
- Demonstrate
the ability to work well as part of a team and lead in specialism area
-
Recognise the roles of other
colleagues to patient care and liaises with other stakeholders as needed for
the collective benefit of patients including but not limited to:
o
Patients
o
GP staff
o
Other healthcare professionals
Demonstrate use of appropriate
communication skills to gain the co-operation of relevant stakeholders within
the local care network to build sustainable relationships which:
o
Develop and maintain strong links
with all services
o
Explore potential for collaborative
working
o
ensure consistency of patient care
and benefit
-
Are able to recognise personal
limitations and refer to more appropriate colleague(s) when necessary
-
Participate in MDT
Knowledge, Skills and Experience Required
The
post holder will have an sufficient experience in mental health within a
multi-disciplinary primary care setting and will be the initial point of
contact for patients presenting with mental health issues. The role aims to improve the experience for
patients who would have otherwise sought the help of a GP or Advanced Clinical
Practitioner (ACP).
-
Accountable for delivering professional expertise and direct service provision
-
Use skills in a range
of routine situations requiring analysis or comparison of a range
of options.
-
Recognise priorities when
problem-solving and identify deviations from normal
pattern and is able to refer on when appropriate.
-
Able to follow
legal, ethical, professional and organisational policies/procedures and codes of conduct.
-
Involve patients in decisions about
prescribed medicines and
supporting adherence as per NICE guidelines.
Professionalism
Demonstrate understanding of the role
in governance and is able to implement this appropriately within the workplace.
Demonstrate understanding of, and
contributes to, the workplace vision
Demonstrate ability to improve quality
within limitations of service
Review yearly progress and develops
clear plans to achieve results within priorities set by others.
Demonstrate ability to motivate
self to achieve goals
Performance is underpinned by
strongly held values of the organisation and around equality, diversity and
openness; effectively building and maintaining relationships with all individuals
across the organisation.
Promote diversity and equality in people
management techniques and leads by example
Education, Training and Development
- Demonstrate self-development through
continuous professional development activities.
- Participate in the delivery of
formal education programmes, inspiring others to be positive in their support
of continuous improvement.
- Demonstrate an understanding of
current educational policies relevant to working areas of practice and keep up
to date with relevant clinical practice.
- PCN will ensure that appropriate clinical and
management supervision is in place.
Special Working Conditions
You may be required to
travel independently between practice sites (where applicable), and to attend
meetings etc. hosted by other agencies.
Generic Responsibilities
All
North Halifax PCN staff have a duty to conform to the following:
Equality, Diversity
& Inclusion (ED&I)
A good attitude and positive action towards
ED&I create an environment where all individuals are able to achieve
their full potential. Creating such an environment is important for three
reasons: it improves operational effectiveness, it is morally the right thing
to do, and it is required by law.
Patients and their families have the right to be
treated fairly and to be routinely involved in decisions about their
treatment and care. They can expect to be treated with dignity and respect
and will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy
and maternity, race, religion or belief, sex or sexual orientation. Patients
have a responsibility to treat other patients and our staff with dignity and
respect.
Staff have the right to be treated fairly in
recruitment and career progression. Staff can expect to work in an
environment where diversity is valued and equality of opportunity is
promoted. Staff will not be discriminated against on any grounds including
age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Staff have a responsibility to ensure that they treat our patients and their
colleagues with dignity and respect.
Safety,
Health, Environment and Fire (SHEF)
This PCN is committed to supporting and
promoting opportunities for staff to maintain their health, well-being and
safety. You have a duty to take reasonable care of health and safety at work
for you, your colleagues and patients, and to cooperate with employers to ensure
compliance with health and safety requirements. All personnel are to comply
with the Health and Safety at Work Act 1974, Environmental Protection Act
1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and
other statutory legislation.
Confidentiality
This PCN
is committed to maintaining an outstanding confidential service. Patients
entrust and permit us to collect and retain sensitive information relating to
their health and other matters pertaining to their care. They do so in
confidence and have a right to expect that all staff will respect their
privacy and maintain confidentiality at all times. It is essential, if the
legal requirements are to be met and the trust of our patients is to be
retained, that all staff protect patient information and provide a
confidential service.
Quality & Continuous
Improvement (CI)
To
preserve and improve the quality of our output, all colleagues are required to
think not only of what they do, but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the
overall effectiveness of the way we work. The responsibility for this rests
with everyone working within the PCN to look for opportunities to improve
quality and share good practice.
This
PCN continually strives to improve work processes which deliver
healthcare with improved results across all areas of our service
provision. We promote a culture of
continuous improvement, where everyone counts and staff are permitted to make
suggestions and contributions to improve our service delivery and enhance
patient care.
Induction training
At the start of employment, all colleagues
complete a PCN induction programme. This is managed by the PCN manager.
Service delivery
Staff
working for North Halifax PCN must adhere to the information contained within
PCN policies and regional directives, ensuring that protocols are
adhered to at all times. Staff will be given detailed information during the
induction process regarding policy and procedure.
Security
The
security of the PCN is the responsibility of all staff. We must ensure
we remain vigilant at all times and report any suspicious activity
immediately to the PCN manager. Under no circumstances are staff to share the
codes for the door locks with anyone and they are to ensure that restricted
areas remain effectively secured.
Professional conduct
All
North Halifax PCN staff are required to dress appropriately for their role.