Job summary
Hastings & Rother Healthcare (HRH) is seeking an enthusiastic and innovativeCare-Coordinatorwith a passion for womens health to join our growing team.
About the role:The successful candidate will:
Support the Clinical Lead for HRHs Womens Health Hub with triage, administration, and appointment management.
Assist with clinical aspects of consultations (e.g. chaperoning, observations such as blood pressure, height/weight, and blood tests) with full training provided where required.
Who were looking for:This role would suit someone already working in an administrative or supportive healthcare role who is keen to expand their skills through further clinical training and specialisation in womens health in primary care.
Why join us:This is a new, community-based, innovative service within general practice, offering excellent opportunities for professional growth. Youll be supported by a forward-thinking, patient-centred team within an expanding organisation that values development and innovation.
Main duties of the job
- Booking appointments, following Clinician triage
- Ascertaining if any additional womens health needs are identified, prior to attendance
- Supporting the clinical lead with organising efficient day-to day running of the Women's Health Hub
- Booking and planning clinic lists
- Chaperoning for clinical procedures, such as, coil fittings
- Measuring and recording blood pressures
- Measuring and recording heights and weight
- Health promotion; including, supporting patients with lifestyle advice and referral to other professionals / services, where need is identified
- Liaising with practice health care professionals, reception and triage teams, where required
- Answering patient queries
- Managing waiting lists
- Managing stock
- Running EMIS searches
- Use of Excel programme to support claims
- Working closely with the Clinical Lead of the Women's Health Hub (WHH) to facilitate advancement & promotion of the services
- Support clinical leads with projectS
About us
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.
Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Receptionist in General Practice.
We are able to offer full and part time hours, within an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme
Interview date: 5th September 2025
Previous Applicants Need Not Apply
We reserve the right to close this advertisement early if we receive a high volume of applications
HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.
Job description
Job responsibilities
- Booking appointments, following Clinician triage
- Ascertaining if any additional womens health needs are identified, prior to attendance
- Supporting the clinical lead with organising efficient day-to day running of the Women's Health Hub
- Booking and planning clinic lists
- Chaperoning for clinical procedures, such as, coil fittings
- Measuring and recording blood pressures
- Measuring and recording heights and weight
- Health promotion; including, supporting patients with lifestyle advice and referral to other professionals / services, where need is identified
- Liaising with practice health care professionals, reception and triage teams, where required
- Answering patient queries
- Managing waiting lists
- Managing stock
- Running EMIS searches
- Use of Excel programme to support claims
Job description
Job responsibilities
- Booking appointments, following Clinician triage
- Ascertaining if any additional womens health needs are identified, prior to attendance
- Supporting the clinical lead with organising efficient day-to day running of the Women's Health Hub
- Booking and planning clinic lists
- Chaperoning for clinical procedures, such as, coil fittings
- Measuring and recording blood pressures
- Measuring and recording heights and weight
- Health promotion; including, supporting patients with lifestyle advice and referral to other professionals / services, where need is identified
- Liaising with practice health care professionals, reception and triage teams, where required
- Answering patient queries
- Managing waiting lists
- Managing stock
- Running EMIS searches
- Use of Excel programme to support claims
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Experience
Essential
- Previous experience of working in Healthcare
- Competent in using clinical systems (EMIS)
- Knowledge and experience of general administration processes, record keeping.
- IT literacy including, excel and data entry
- Good interpersonal skills and a willingness to work flexibly as part of a team
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- The ability to be patient, caring, calm and empathetic
- Good organisational skills; Confident and effective communication skills, both verbally and in writing
- The ability to respond flexibly to the demands of the post
- The ability to work as a member of a team
- The ability to work under direction, meeting deadlines as required.
- Show a capacity to work alone and the ability to keep calm under pressure
- Understand and have a commitment to the principles of equal opportunity and diversity
- Knowledge and understanding of health inequalities and a strong desire to improve quality and access to specialist services within healthcare
- Work confidently and accurately with data and information to present an accurate picture of analysis
- Use a methodical working approach and meet deadlines
Desirable
- Experience in, blood pressure checks, measuring heights and weight, or wiling to learn
- Experience in venepuncture (training can be given)
- Ability to make some objective and subjective patient assessment
- Be able to give information to patients regarding care pathways
- Have knowledge and understanding of adult and child safeguarding procedures; recognising risk and when / how to raise concerns
- Be familiar with other local services and organisations, within womens health, external services and links to general health
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Experience
Essential
- Previous experience of working in Healthcare
- Competent in using clinical systems (EMIS)
- Knowledge and experience of general administration processes, record keeping.
- IT literacy including, excel and data entry
- Good interpersonal skills and a willingness to work flexibly as part of a team
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- The ability to be patient, caring, calm and empathetic
- Good organisational skills; Confident and effective communication skills, both verbally and in writing
- The ability to respond flexibly to the demands of the post
- The ability to work as a member of a team
- The ability to work under direction, meeting deadlines as required.
- Show a capacity to work alone and the ability to keep calm under pressure
- Understand and have a commitment to the principles of equal opportunity and diversity
- Knowledge and understanding of health inequalities and a strong desire to improve quality and access to specialist services within healthcare
- Work confidently and accurately with data and information to present an accurate picture of analysis
- Use a methodical working approach and meet deadlines
Desirable
- Experience in, blood pressure checks, measuring heights and weight, or wiling to learn
- Experience in venepuncture (training can be given)
- Ability to make some objective and subjective patient assessment
- Be able to give information to patients regarding care pathways
- Have knowledge and understanding of adult and child safeguarding procedures; recognising risk and when / how to raise concerns
- Be familiar with other local services and organisations, within womens health, external services and links to general health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
