South Doc Services

HCSW - Health Care Support Worker

The closing date is 24 March 2026

Job summary

Job summary

The post holder will assist with the delivery of care management to the service population and undertake tasks and duties delegated by a GP/ Nurse or other suitably qualified clinical professional strictly in accordance with service practice guidelines and protocols. This role will support a variety of services across the organisation.

The post holder will at all times demonstrate and behave in a manner in accordance with the organisations policies and protocols.

Main duties of the job

Key responsibilities

  1. New patient registration checks, NHS Health Checks, including completing any necessary paperwork and referrals within the practice
  2. BP Monitoring
  3. Urinalysis
  4. Phlebotomy
  5. Prepare and maintain environments and equipment before, during and after patient interventions
  6. Notify a GP/Lead Nurse/ANP of any significant patient issues
  7. Ensure full and accurate recording in the patients computerised records
  8. Carry out administrative tasks for example, but not limited to, call and recall activities and stock takes as directed by senior members of the service
  9. Provide lifestyle advice to patients making any necessary referrals within the practice
  10. Weight monitoring
  11. Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  12. Simple woundcare dressing
  13. Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
  14. Ensure sharps bins are ready for collection
  15. Restocking / maintenance of equipment
  16. Restocking of clinical areas and consulting rooms

About us

Working at West Heath Medical Practice

Monday to Friday 9am to 5pm

The post holder will assist with the delivery of care management to the service population and undertake tasks and duties delegated by a GP/ Nurse or other suitably qualified clinical professional strictly in accordance with service practice guidelines and protocols. This role will support a variety of services across the organisation.

The post holder will at all times demonstrate and behave in a manner in accordance with the organisations policies and protocols

Details

Date posted

11 March 2026

Pay scheme

Other

Salary

£13.43 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3716-26-0003

Job locations

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB


Job description

Job responsibilities

Job summary

The post holder will assist with the delivery of care management to the service population and undertake tasks and duties delegated by a GP/ Nurse or other suitably qualified clinical professional strictly in accordance with service practice guidelines and protocols. This role will support a variety of services across the organisation.

The post holder will at all times demonstrate and behave in a manner in accordance with the organisations policies and protocols.

Key responsibilities
  1. New patient registration checks, NHS Health Checks, including completing any necessary paperwork and referrals within the practice
  2. BP Monitoring
  3. Urinalysis
  4. Phlebotomy
  5. Prepare and maintain environments and equipment before, during and after patient interventions
  6. Notify a GP/Lead Nurse/ANP of any significant patient issues
  7. Ensure full and accurate recording in the patients computerised records
  8. Carry out administrative tasks for example, but not limited to, call and recall activities and stock takes as directed by senior members of the service
  9. Provide lifestyle advice to patients making any necessary referrals within the practice
  10. Weight monitoring
  11. Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  12. Simple woundcare dressing
  13. Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
  14. Ensure sharps bins are ready for collection
  15. Restocking / maintenance of equipment
  16. Restocking of clinical areas and consulting rooms

Job description

Job responsibilities

Job summary

The post holder will assist with the delivery of care management to the service population and undertake tasks and duties delegated by a GP/ Nurse or other suitably qualified clinical professional strictly in accordance with service practice guidelines and protocols. This role will support a variety of services across the organisation.

The post holder will at all times demonstrate and behave in a manner in accordance with the organisations policies and protocols.

Key responsibilities
  1. New patient registration checks, NHS Health Checks, including completing any necessary paperwork and referrals within the practice
  2. BP Monitoring
  3. Urinalysis
  4. Phlebotomy
  5. Prepare and maintain environments and equipment before, during and after patient interventions
  6. Notify a GP/Lead Nurse/ANP of any significant patient issues
  7. Ensure full and accurate recording in the patients computerised records
  8. Carry out administrative tasks for example, but not limited to, call and recall activities and stock takes as directed by senior members of the service
  9. Provide lifestyle advice to patients making any necessary referrals within the practice
  10. Weight monitoring
  11. Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  12. Simple woundcare dressing
  13. Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
  14. Ensure sharps bins are ready for collection
  15. Restocking / maintenance of equipment
  16. Restocking of clinical areas and consulting rooms

Person Specification

Qualifications

Essential

  • 1.GCSE or equivalent in Maths and English Grade C
  • 2.NVQ2 or equivalent experience
  • 3.Knowledge of Personal Care

Experience

Essential

  • 1.Minimum 1 years recent primary care and/or community health care assistant experience
  • 2.Knowledge of clinical governance issues in primary care
  • 3.Ability to manage and prioritise workload

Desirable

  • 1.Knowledge of local and national promotion strategies, health policies and public health issues
  • 2.Working as part of a multi-disciplinary team
  • 3.Ability to develop relationships with internal and external stakeholders
Person Specification

Qualifications

Essential

  • 1.GCSE or equivalent in Maths and English Grade C
  • 2.NVQ2 or equivalent experience
  • 3.Knowledge of Personal Care

Experience

Essential

  • 1.Minimum 1 years recent primary care and/or community health care assistant experience
  • 2.Knowledge of clinical governance issues in primary care
  • 3.Ability to manage and prioritise workload

Desirable

  • 1.Knowledge of local and national promotion strategies, health policies and public health issues
  • 2.Working as part of a multi-disciplinary team
  • 3.Ability to develop relationships with internal and external stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Doc Services

Address

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB


Employer's website

http://southdocservices.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Doc Services

Address

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB


Employer's website

http://southdocservices.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Business Partner

Nazma Ahmed

Nazma.ahmed1@nhs.net

Details

Date posted

11 March 2026

Pay scheme

Other

Salary

£13.43 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3716-26-0003

Job locations

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB


Supporting documents

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