Training Hub Business Manager

Job description

Job responsibilities

Job summary

The post holder will be responsible for supporting with the delivery of an effective and skilled primary care workforce in line with the NHS people Plan across the BSol footprint. They will work in the Training Hub Management Team to support the Training Hub Lead and Deputy Lead in delivery of the Training Hub vision and objectives.

The post holder will support a portfolio of projects in conjunction with the Training Hub team. The role will include working with key stakeholders across region including, but not limited to, NHSE, HEIs, Bsol ICB/GPPSU and ICS/STP to take a holistic view of the primary care workforce, ensuring that staff are able to access training that is delivered at a level, applicable to their role.

The post holder will support the Training Hub Lead in leading and developing the Learning & Development team.

The post holder will be responsible for supporting the Training Hub Lead in overseeing Training Hub budgets, funding and finances.

The post holder will be responsible for supporting the Training Hub team, PCNs and GP practices with updates to NHSE contracts and the requirements as well as supporting the Training Hub Lead in updating and delivering Training Hub contracts.

Key responsibilities

The post holder will be employed by South Doc Services to deliver responsibilities as listed:

1. To support the Training Hub Lead in developing and implementing the Training Hubs strategic plan and objectives to address workforce challenges across primary care and contribute to the development of a workforce strategy across Birmingham and Solihull

2. Act as Learning and Development champion, managing the L&D function of the Training Hub which includes:

Line managing the Learning and Development Team, developing personal objectives for the team and supporting them to plan for and arrange training for all primary care roles across Birmingham & Solihull

Actively contribute to the management of the budget allocation for training delivery

Lead on widening participation and engagement of the Learning & Development Team with stakeholders

2. Promote the Training Hub vision and support the Training Hub Lead & Deputy Lead in developing an annual implementation plan to include providing expert advice, support and guidance to the PCNs and GP Practices, specifically in relation to Direct Enhanced Service contract, Enhanced Service Offers, GP Contract and other identified and relevant NHSE primary care contracts

3. In partnership with the management team, map the development of new strategies across the core functions to ensure approach is logical and consistent for all services

4. Identify and develop new programmes of work and align with TH strategies accordingly to support the Training Hub in their innovative work

5. Identify opportunities for development of the Training Hub and scope for additional funding to ensure primary care benefits and develops for the future to include monitoring and identifying new regional and national opportunities for investment in primary care

6. Working with the Training Hub Lead, collate performance and quality data, to ensure reporting on all programmes and funding is produced accurately, to a good standard, and on time for commissioner submission timescales

7. To support the Training Hub Lead in maintaining and updating the finance information against budget lines to provide reports to be shared on a monthly basis

8. To support the management team in reviewing strategy and policy development and provide authoritative advice on the implications for the Training Hub and the GP Practices it supports

9. Identifying and developing recording and reporting mechanisms for the L&D function and the Training Hub team

10. Identifying and managing risks and issues and following appropriate escalation processes

11. Ensure the work we do is aligned to national and regional strategies and priorities

12. Produce highlight reports as and when required

13. Adhere to organisational, local and national guidelines

14. Collect data for audit purposes and reporting KPI

15. Attend meetings as required

16. Undertake additional training where necessary to provide improved or new services

17. Participate in the administrative and professional responsibilities of the service team

Act as a mentor for colleagues

Person Specification

Skills and Knowledge

Essential

• 1.Exceptional organisation and administrative skills
• 2.Word processing skills
• 3.Advanced knowledge of Microsoft Office Software / Outlook / PowerPoint and Excel
• 4.Good oral and written communication skills
• 5.Self-motivator and able to work autonomously
• 6.Enthusiastic
• 7.Able to work with high degree of flexibility
• 8.Ability to work autonomously or within a Team
• 9.Confident nature with a proactive and constructive approach
• 10.Able to exercise discretion, high levels of initiative and independent decision making
• 11.Ability to prioritise own workload and work to tight time and practice
• 12.Ability to analyse and interpret information, pre-empt and evaluate issues and recommend an appropriate course of action to address the issues
• 13.Problem solving skills and ability to respond to sudden unexpected demands
• 14.Understands the principle of confidentiality
• 15.An in-depth understanding of the NHS and the way it works
• 16.Understanding of the training and professional development requirements within the NHS
• 17.Experience of providing business support to senior leaders and managing relationships between senior professionals.

Desirable

• 1.A general understanding of organisational development and workforce planning
• 2.Experience of setting up and implementing internal processes and procedures
• 3.Demonstrated experience of coordinating activities in complex and challenging environments

Qualifications

Essential

• 1.Degree or equivalent level education or ability to demonstrate competency at this level
• 2.Appropriate business administrative qualifications and/or equivalent competencies

Experience

Essential

• 1.Demonstrable experience in successfully managing projects and change initiatives
• 2.Knowledge and experience of managing budgets and finance control
• 3.Experience of line management
• 4.Experience of participating effectively in meetings
• 5.Experience of communicating and engaging to large and diverse groups

Desirable

• 1.Experience of developing and managing relationships with a variety of clients, stakeholders
• 2.Management experience in the NHS
• 3.Experience of increasing participation in an initiative through communication and engagement

Employer details

Employer name

South Doc Services

Address

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB

Employer's website

http://southdocservices.co.uk/ (Opens in a new tab)