Trainee Practice Manager

Job description

Job responsibilities

Roles and responsibilities will be aligned to the applicants experience and strengths, and in time with training will lead to the following:

Organisational

Working with the Management Team to ensure the smooth operations of the practice, ensuring staff achieve their primary responsibilities

Leading change and continuous improvement initiatives

Coordinating the reviewing the updating of all practice policies and procedures with the Management Team.

Developing, implementing and embedding an efficient business resilience plan

. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

Ensuring the practice maintains and complies with CQC regulation and registration

Managing internal practice meetings

Liaising with the PCN regarding funding, ARRS Roles, and Patient Participation Group (PPG) Meetings

Overseeing complaints effectively, delegating complaint investigations where appropriate to the Office Managers.

Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.

Practice Development

Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.

Identify sources of new funding for projects, research new ways of working.

Write bids for new funding opportunities and working with other partner organisations

Identify opportunities to grow the patient numbers in an effective way, leading to efficiencies and income generation

Human Resource & Team Management

Management of clinical staff with the help of the partners and helping the Management Team with all administrative staff.

Direct line management of the following staff Assistant Practice Manager, Practice Administrator, Care Co-ordinator, and Reception Manager(s).

Identify and maintain the HR and workforce strategy, with the Management Team for the practice in line with the overall practice strategy

Ensure appropriate and effective recruitment and retention is developed and maintained, to deliver the right skill mix across the practice as needs change and develop.

Develop team leaders and managers within the practice to ensure they appropriately manage their teams with support

Ensuring compliance with legislation and overseeing disciplinary issues accordingly

Assurance that all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

Financial

Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners

Maintain relationship with accountancy provider

Managing contracts for service effectively in line with strategic planning priorities

Premises and Equipment

Liaising and overseeing the management of the premises, including health and safety aspects such as risk assessments and mandatory training with the Management Team. Planning future use for the premises.

Oversight and planning for all practice IT systems, delegating staff to act as administrators.

Ensuring compliance with IT security and IG

Coordinating of all projects within the practice

Secondary Responsibilities

In addition to the primary responsibilities, the Trainee Practice Manager may be requested to:

Deputise for the partners at internal and external meetings

Act as the primary point of contact for Primary Care England, SYICB, community services, suppliers and other external stakeholders

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Leadership or Management Qualification

Desirable

• Experience in working in Primary Care of a healthcare setting

Experience

Essential

• Good IT Skills
• Good Communication skills
• Experience of Performance Management
• Workforce Planning

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Knowledge, skills and keen to learn

Essential

• Good interpersonal and communication skills and ability to motivate

Desirable

• As above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mount Group Practice

Address

54 Thorne Road

Doncaster

DN1 2JP

Employer's website

http://www.mountgrouppractice.co.uk/ (Opens in a new tab)