Workflow Administration Clerk

Job summary

This is a temporary position on a fixed term contract.

This position forms part of the Document Management Team and is primarily based at the Collingwood site. However, the post holder may be required to work at other organisational sites as necessary to meet service needs.

The post holder will be responsible for accurately coding and recording relevant clinical and administrative information into patients electronic healthcare records using the SystmOne (S1) clinical system, in accordance with the organisations Correspondence Management Policy and data quality standards.

In addition to core coding responsibilities, the post holder will provide administrative support to the multidisciplinary team, contributing to the smooth and efficient running of services. The role also involves supporting the management team in promoting the organisations key values and priorities, including Equality, Diversity and Inclusion (ED&I), Safety, Health, Environment and Fire (SHEF), Quality and Continuous Improvement (CI), Confidentiality, Collaborative Working, Service Delivery, and Learning and Development.

The post holder may be required to undertake other reasonable duties commensurate with the role as directed by the management team.

Main duties of the job

Responsible for accurately processing, coding, and maintaining patient clinical information within the S1 system and healthcare records. Duties include handling and actioning correspondence, scanning and attaching documents, inputting and extracting data for reports, and supporting clinical staff with general administrative tasks. The role also involves performing system searches, and ensuring the workspace remains organised. A strong understanding of QoF and the importance of accurate data recording is essential.

About us

Collingwood Health Group is a progressive, patient-focused GP practice dedicated to delivering high-quality primary care services. We foster a collaborative and supportive team environment and are committed to the ongoing professional development of all staff.

Serving a patient population of approximately 24,500 across four sites, we are a well-established, forward-thinking practice providing care to diverse communities. Our scale and multi-site presence enable us to offer a dynamic and resilient approach to service delivery.

Our organisation is led by a team of 10 dedicated GP Partners and supported by a wide-ranging multidisciplinary team that includes Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, a Community Practitioner, Physician Associate, Nursing Associates, Healthcare Assistants, and a Phlebotomist. We are also fortunate to have an integrated pharmacy team comprising Clinical Pharmacists and Pharmacy Technicians, who contribute significantly to the safe and effective management of prescribing and medication use.