The Parchmore Group

Care Coordinator

Information:

This job is now closed

Job summary

An exciting opportunity to work with One Thornton Heath PCN, an established primary care network covering six GP practices in North Croydon. This role will be for one year starting in February 2025 to cover maternity leave.

This post requires working under own initiative with a flexible approach. It will be instrumental in the delivery of the PCN's aims for patient centred, proactive care and achievement of the PCN targets.

The role will require movement between 2-3 Practices and working with a multi-disciplinary team

Main duties of the job

Able to:

Liaise with Practices, CCG, Council, HCOs and VSOs for information, claims etc.

Help to improve PCN cancer screening uptake and reduction of DNAs.

Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients.

Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc.

Support maintenance of the PCN practices websites

Looking for:

- Excellent communication skills.

- High proficiency in all aspects of IT

- Ideally a knowledge of EMIS clinical system and Ardens software

- Good planning and organisational skills

-A clear and analytical thinker

- Reporting skills and data analysis

- Self-motivation

- Prioritisation skills

About us

One Thornton Heath Primary care Network is an established network of 6 GP practices with many years' experience of collaborative working.

All the practices are committed to providing high quality care for the 54,000 registered patients within the PCN. This new post will join the team of four 1TH PCN staff currently working successfully across the practices.

The post holder will be employed by one of the practices as lead employer on behalf of the PCN and the lead practice will provide regular support and supervision, reporting to the PCN Clinical Directors and Business Lead.

Training will be given

Competitive terms and NHS Pension scheme offered if elegible

Details

Date posted

28 October 2024

Pay scheme

Other

Salary

£24,300 a year

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A3667-24-0010

Job locations

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Auckland Road

London

SE19 2DF


130 Church Road

London

SE19 2NT


103 South Norwood Hill

London

SE25 6BY


30 Norbury Road

Thornton Heath

Surrey

CR7 8JN


Gillett Road

Thornton Heath

Surrey

CR7 8RL


Job description

Job responsibilities

JOB DESCRIPTION FOR THE POST OF

CARE COORDINATOR

One Thornton Heath Primary Care Network

REPORTS TO: PCN Clinical Directors and Business Lead

Job Summary:

This role is a new role and will evolve with the development of the PCN . The candidate will need a flexible approach to change and be instrumental in the delivery of the PCN’s aims for patient centred care and in particular improvement of cancer screening and childhood immunisation uptake. The role may require movement around the 6 Practices and working with a multi-disciplinary team

Job Responsibilities:

· Proactively identify and work with a cohort of people to support their care.

· Help people to manage their needs, answering their queries and supporting them to make appointments.

· Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation.

· Ensure that people have good quality information to help them make choices about their care.

· Support people to understand their level of knowledge, skills and confidence – their “Activation” level – when engaging with their health and wellbeing, including through the use of the Patient Activation Measure.

· Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.

· Support the coordination and delivery of MDTs within PCNs.

Main Duties include:

· Lead on PCN screening improvement plan, with support of practices.

· Help to improve PCN cancer screening uptake and reduction of DNAs.

· Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients.

· Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc.

· Specific actions to engage with groups with low participation locally in screening and immunisations.

Job description

Job responsibilities

JOB DESCRIPTION FOR THE POST OF

CARE COORDINATOR

One Thornton Heath Primary Care Network

REPORTS TO: PCN Clinical Directors and Business Lead

Job Summary:

This role is a new role and will evolve with the development of the PCN . The candidate will need a flexible approach to change and be instrumental in the delivery of the PCN’s aims for patient centred care and in particular improvement of cancer screening and childhood immunisation uptake. The role may require movement around the 6 Practices and working with a multi-disciplinary team

Job Responsibilities:

· Proactively identify and work with a cohort of people to support their care.

· Help people to manage their needs, answering their queries and supporting them to make appointments.

· Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation.

· Ensure that people have good quality information to help them make choices about their care.

· Support people to understand their level of knowledge, skills and confidence – their “Activation” level – when engaging with their health and wellbeing, including through the use of the Patient Activation Measure.

· Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.

· Support the coordination and delivery of MDTs within PCNs.

Main Duties include:

· Lead on PCN screening improvement plan, with support of practices.

· Help to improve PCN cancer screening uptake and reduction of DNAs.

· Help to improve PCN childhood immunisations uptake by various measures including, but not limited to, directly calling patients, booking appointments and providing information to patients.

· Work with local system partners including Public Health, Cancer Alliance, PPGs, ICN, etc.

· Specific actions to engage with groups with low participation locally in screening and immunisations.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Desirable

  • Experience of working with IT
  • Experience of working in a GP practice
  • Knowledge of Emis and/or Ardens software
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Desirable

  • Experience of working with IT
  • Experience of working in a GP practice
  • Knowledge of Emis and/or Ardens software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parchmore Group

Address

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Employer's website

https://www.parchmoremedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Parchmore Group

Address

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Employer's website

https://www.parchmoremedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Managing Partner

Dr Ide Ojo

ide.ojo@nhs.net

02087710742

Details

Date posted

28 October 2024

Pay scheme

Other

Salary

£24,300 a year

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A3667-24-0010

Job locations

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Auckland Road

London

SE19 2DF


130 Church Road

London

SE19 2NT


103 South Norwood Hill

London

SE25 6BY


30 Norbury Road

Thornton Heath

Surrey

CR7 8JN


Gillett Road

Thornton Heath

Surrey

CR7 8RL


Supporting documents

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