Health & Well Being Coach / Health Care Assistant

The Parchmore Group

Information:

This job is now closed

Job summary

An exciting opportunity to work with One Thornton Heath PCN, a well established primary care network of six GP practices in North Croydon.

The role involves coaching and motivating patients in managing their own health and well being, to live independently and improve their health outcomes. The post holder will work with individual and/or groups of patients and liaise with other healthcare providers. Working for One Thornton Heath PCN across six GP practices as part of their multidisciplinary healthcare professional teams, support and supervision will be provided by a GP Supervisor and/or a line manager. This is a key position within our developing PCN and appropriate training will be given.

Main duties of the job

You should have:

- Excellent communication skills,IT skills, prioritisation skills, negotiating skills, presentation skills, empathy and good listening skills.

- Work well under pressure and a good sense of humour

Main Duties include:

· Help to improve the PCN Diabetes & Hypertension challenges and other local health problems as agreed by the PCN, with appropriate training/support.

· Support group consultations (virtual as necessary) to support patients to better understand their condition, how to manage it and agree self-management goals.

· Diabetes & Hypertension reviews (including bloods/immunisations) for housebound patients.

· Liaise with other health care providers as necessary including community diabetes service, ICN, etc.

About us

One Thornton Heath Primary Care Network is an established network of 6 GP practices with many years' experience of collaborative working.

All the practices are committed to providing high quality care for the 54,000 registered patients within the PCN. This post is part of a team of six 1TH PCN staff currently working successfully across the practices.

The post holder will be employed by a lead practice on behalf of the PCN and the lead pracycie will orovide regular support and clinical supervision, reporting to the PCN Clinical Directors adn Business Lead

Full traning will be given

Competitive terms and NHS Pension Scheme offered if eligible

Date posted

09 July 2024

Pay scheme

Other

Salary

£34,656 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3667-24-0007

Job locations

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Auckland Road

London

SE19 2DF


30 Norbury Road

Thornton Heath

Surrey

CR7 8JN


103 South Norwood Hill

London

SE25 6BY


130 Church Road

London

SE19 2NT


Gillett Road

Thornton Heath

Surrey

CR7 8RL


Job description

Job responsibilities

JOB DESCRIPTION FOR THE POST OF

HEALTH & WELL BEING COACH HEALTH CARE ASSISTANT

One Thornton Heath Primary Care Network

REPORTS TO: PCN Clinical Directors and Business Lead

Job Summary:

The role involves coaching and motivating patients in managing their own health and wellbeing, to live independently and improve their health outcomes. The post holder will work with individual and/or groups of patients and liaise with other healthcare providers. Working for One Thornton Heath PCN across six GP practices as part of their multidisciplinary healthcare professional teams, support and supervision will be provided by a GP Supervisor and/or a line manager. This is a key position within our developing PCN and appropriate training will be given.

Responsibilities:

· Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.

· Provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare.

· Empower patients to take more control in managing their own health and wellbeing, to live independently and improve their health outcomes through interventions such as:

o self-management education and peer support

o establishing and attaining goals set by the person based on what is important to them

o working with the social prescribing service to connect them to community-based activities that support their health and wellbeing.

· Provide support to local community groups and work with other health, social care and voluntary sector providers to support the patients’ health and wellbeing holistically.

· Work with people with lower activation to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing.

Main Duties include:

· Help to improve the PCN Diabetes & Hypertension challenges and other local health problems as agreed by the PCN, with appropriate training/support.

· Support group consultations (virtual as necessary) to support patients to better understand their condition, how to manage it and agree self-management goals.

· Diabetes & Hypertension reviews (including bloods/immunisations) for housebound patients.

· Liaise with other health care providers as necessary including community diabetes service, ICN, etc.

Job description

Job responsibilities

JOB DESCRIPTION FOR THE POST OF

HEALTH & WELL BEING COACH HEALTH CARE ASSISTANT

One Thornton Heath Primary Care Network

REPORTS TO: PCN Clinical Directors and Business Lead

Job Summary:

The role involves coaching and motivating patients in managing their own health and wellbeing, to live independently and improve their health outcomes. The post holder will work with individual and/or groups of patients and liaise with other healthcare providers. Working for One Thornton Heath PCN across six GP practices as part of their multidisciplinary healthcare professional teams, support and supervision will be provided by a GP Supervisor and/or a line manager. This is a key position within our developing PCN and appropriate training will be given.

Responsibilities:

· Coach and motivate patients through multiple sessions to identify their needs, set goals, and support them to implement their personalised health and care plan.

· Provide personalised support to individuals, their families and carers to ensure that they are active participants in their own healthcare.

· Empower patients to take more control in managing their own health and wellbeing, to live independently and improve their health outcomes through interventions such as:

o self-management education and peer support

o establishing and attaining goals set by the person based on what is important to them

o working with the social prescribing service to connect them to community-based activities that support their health and wellbeing.

· Provide support to local community groups and work with other health, social care and voluntary sector providers to support the patients’ health and wellbeing holistically.

· Work with people with lower activation to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing.

Main Duties include:

· Help to improve the PCN Diabetes & Hypertension challenges and other local health problems as agreed by the PCN, with appropriate training/support.

· Support group consultations (virtual as necessary) to support patients to better understand their condition, how to manage it and agree self-management goals.

· Diabetes & Hypertension reviews (including bloods/immunisations) for housebound patients.

· Liaise with other health care providers as necessary including community diabetes service, ICN, etc.

Person Specification

Experience

Desirable

  • Previous experience of a similar role or working in primary care

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Education, Training and Development
  • -Understands and demonstrates the characteristics of a role model to members in the team and/or service
  • -Demonstrates self-development through continuous professional development activity
  • -Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice
  • Ensures appropriate clinical supervision is in place to support development
Person Specification

Experience

Desirable

  • Previous experience of a similar role or working in primary care

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Education, Training and Development
  • -Understands and demonstrates the characteristics of a role model to members in the team and/or service
  • -Demonstrates self-development through continuous professional development activity
  • -Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice
  • Ensures appropriate clinical supervision is in place to support development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Parchmore Group

Address

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Employer's website

https://www.parchmoremedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Parchmore Group

Address

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Employer's website

https://www.parchmoremedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Directors

Dr Nana Oppong / Dr Sobana Anandarajah

noppong@nhs.net

+442086531869

Date posted

09 July 2024

Pay scheme

Other

Salary

£34,656 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3667-24-0007

Job locations

Parchmore Medical Centre

97 Parchmore Road

Thornton Heath

Surrey

CR2 7ND


Auckland Road

London

SE19 2DF


30 Norbury Road

Thornton Heath

Surrey

CR7 8JN


103 South Norwood Hill

London

SE25 6BY


130 Church Road

London

SE19 2NT


Gillett Road

Thornton Heath

Surrey

CR7 8RL


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