Medical Summariser

Job description

Job responsibilities

The following are the core responsibilities of the Medical Summariser in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Review records and accurately produce a summary of the patients medical history

b. Accurately SNOMED CT code data on the clinical IT system

c. Review progress of summarising, ensuring practice targets are achieved

d. Review all clinical letters, ensuring they are processed appropriately in line with extant protocols

e. File and store records as required

f. Photocopy documentation as required

g. Action all incoming correspondence, emails and mail in a timely manner

h. Scan patient related documentation and attach scanned documents to patients healthcare records

i. Correctly input data into patients healthcare records

j. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

k. Conduct system searches as requested

l. Support all clinical staff with general administrative tasks as requested

m. Maintain a clean, tidy, effective working area at all times

n. Be an integral part of the general practice team

o. Act as a chaperone as required

p. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

q. Undertake all mandatory training and induction programmes

r. Contribute to and embrace the spectrum of clinical governance

s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a healthcare setting

Knowledge and skills

Essential

• Excellent communication skills and effective in communicating and understanding patient needs
• Competent in the use of MS Office and Outlook
• Ability to use own initiative, discretion, and sensitivity
• Understanding of clinical coding
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Clinical IT system user skills and the ability to record accurate notes
• Ability to effectively utilise resources
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated
• Understanding of safeguarding adults and children
• Knowledge of and ability to work to key policies and procedures

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Sensitive and empathetic in distressing situations
• Good organisational skills
• Chaperone procedure
• Demonstrate personal accountability, emotional resilience and the ability to work well under pressure

Qualifications

Essential

• A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Desirable

• NVQ Level 2 in Health and Social Care
• Medical records summarisation qualification

Knowledge and skills

Essential

• Excellent communication skills and effective in communicating and understanding patient needs
• Competent in the use of MS Office and Outlook
• Ability to use own initiative, discretion, and sensitivity
• Understanding of clinical coding
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Clinical IT system user skills and the ability to record accurate notes
• Ability to effectively utilise resources
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated
• Understanding of safeguarding adults and children
• Knowledge of and ability to work to key policies and procedures

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Sensitive and empathetic in distressing situations
• Good organisational skills
• Chaperone procedure
• Demonstrate personal accountability, emotional resilience and the ability to work well under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingstanding Circle Surgery

Address

26 Rough Road

Kingstanding

Birmingham

B44 0UY

Employer's website

https://www.kingstandingcirclesurgery.co.uk/ (Opens in a new tab)