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Oakhill Medical Practice

Receptionist

The closing date is 27 June 2025

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Job summary

We are a 4000 patient, forward thinking practice, based in the town of Dronfield, easily accessible from Sheffield or Chesterfield. On site parking is available.

Due to semi-retirement of a current receptionist we are looking for a part time receptionist to join our reception team. The candidate needs to be reliable, flexible, enthusiastic and enjoy working in a small team.

We are looking for someone to work between 10-16.50hrs a week, Friday 8-6.30pm or Friday 12.30-6.30pm, the other hours can be flexible and will be discussed at interview. The candidate must have flexibility to cover sickness and annual leave.

The candidate will be organised, efficient and have excellent and strong communication skills and work well within a small team.

Main duties of the job

Duties and Responsibilities

To ensure the smooth running of the reception area, dealing with patients face to face and on the telephone, booking appointments. Provide support to the Practice team. Deal with enquires and queries from patients and other organisations.

About us

Oakhill Medical Practice is a purpose-built, owner-occupied practice located in a quiet residential area of Dronfield. We are a small, dedicated team of long serving, loyal staff. We are part of the Chesterfield and Dronfield Primary Care Network.

We use SystmOne clinical system, AccRux and Ardens.

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3644-25-0000

Job locations

Oakhill Medical Practice

Oakhill Road

Dronfield

Derbyshire

S18 2EJ


Job description

Job responsibilities

- To be the first point of contact for our patients, either face to face or by telephone.

- Booking appointments with the appropriate clinician.

- Processing patient prescriptions manually and electronically.

- Processing of emails in the admin email inbox.

- Distribution of internal and external post.

- Scanning hospital letters and any other relevant documents.

- Coding of hospital letters.

- Filing of Medical Records.

- Using clinical systems for patient communication.

- Process patient registrations including temporary registration forms, ensuring they are completed before accepting.

- Liaising with all members of the Practice Team.

- Responsibility for the opening/closing process of the practice, ensuring security systems are in place and activated.

- To provide a high quality front-line reception service to our patients and visitors.

- Dealing with queries from Patients, Pharmacies, Hospitals and other external parties.

- Monitor reception and waiting room areas, ensuring they are clean and tidy.

- Accepting samples from patients, ensuring they are labelled adequately.

- Adhere to practice policies, including Health & Safety.

- Testing the fire alarm system weekly.

- Chaperone for clinician if requested.

- Any other duties that may be requested by the Practice Manager or GP Partners.

Job description

Job responsibilities

- To be the first point of contact for our patients, either face to face or by telephone.

- Booking appointments with the appropriate clinician.

- Processing patient prescriptions manually and electronically.

- Processing of emails in the admin email inbox.

- Distribution of internal and external post.

- Scanning hospital letters and any other relevant documents.

- Coding of hospital letters.

- Filing of Medical Records.

- Using clinical systems for patient communication.

- Process patient registrations including temporary registration forms, ensuring they are completed before accepting.

- Liaising with all members of the Practice Team.

- Responsibility for the opening/closing process of the practice, ensuring security systems are in place and activated.

- To provide a high quality front-line reception service to our patients and visitors.

- Dealing with queries from Patients, Pharmacies, Hospitals and other external parties.

- Monitor reception and waiting room areas, ensuring they are clean and tidy.

- Accepting samples from patients, ensuring they are labelled adequately.

- Adhere to practice policies, including Health & Safety.

- Testing the fire alarm system weekly.

- Chaperone for clinician if requested.

- Any other duties that may be requested by the Practice Manager or GP Partners.

Person Specification

Experience

Essential

  • Previous GP reception experience.
  • Experience of using SystmOne.
  • Excellent communication skills, both verbal and written.

Desirable

  • Experience of using Microsoft Office including Outlook, Word and Excel.
  • Experience of working in a multi-disciplinary team.

Qualifications

Essential

  • GCSE - grade 4-9 (A to C) in Maths and English

Desirable

  • Medical Terminology qualification/training
Person Specification

Experience

Essential

  • Previous GP reception experience.
  • Experience of using SystmOne.
  • Excellent communication skills, both verbal and written.

Desirable

  • Experience of using Microsoft Office including Outlook, Word and Excel.
  • Experience of working in a multi-disciplinary team.

Qualifications

Essential

  • GCSE - grade 4-9 (A to C) in Maths and English

Desirable

  • Medical Terminology qualification/training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakhill Medical Practice

Address

Oakhill Medical Practice

Oakhill Road

Dronfield

Derbyshire

S18 2EJ


Employer's website

https://www.oakhillmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Oakhill Medical Practice

Address

Oakhill Medical Practice

Oakhill Road

Dronfield

Derbyshire

S18 2EJ


Employer's website

https://www.oakhillmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Juliet Borrill

ddicb.admin.omp@nhs.net

01246296900

Details

Date posted

29 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3644-25-0000

Job locations

Oakhill Medical Practice

Oakhill Road

Dronfield

Derbyshire

S18 2EJ


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