Job summary
Are you an organised and efficient
professional with a passion for healthcare administration? Join our dynamic
team at Cleveland Surgery as a Practice Operations Administrator and play a
crucial role in supporting our Practice Manager, Lindsey, in seamlessly running
our practice's day-to-day operations.
Main duties of the job
- Assist the Practice Manager with all administrative tasks to ensure efficient practice operations.
- Organise staff rotas and clinic schedules, ensuring adequate coverage and smooth workflow.
- Assist in responding to patient complaints and daily email queries promptly and professionally.
- Prepare and distribute practice communications, including notices and newsletters.
- Assist in the recruitment and training of new staff members.
- Support inventory management by ordering supplies and maintaining stock levels.
- Provide support in organising and coordinating practice meetings and events.
- Managing monthly payroll duties
- Enforcing industry and health and safety regulations
- Undertake other administrative tasks as required to support the smooth running of the practice.
About us
About us
We're a network of four practices
nestled across the picturesque landscapes of Lincolnshire, catering to 35,000
patients. Always forward-thinking, we're constantly seeking ways to enhance our
services for our valued patients.
Joining our team means becoming a
part of a dynamic and innovative organisation that's revolutionising primary
care delivery. If you're seeking to join a progressive and thriving organisation
committed to delivering top-notch, patient-centred care, we're eager to connect
with you.
Our mission is simple: to provide
top-tier care tailored to each patient's needs while fostering nurturing work
environments that promote growth and success.
We're dedicated to advancing
sustainable healthcare through innovation and collaboration. Our core
valuesOpportunity, Enthusiasm, Support, Innovation, Family, and Balanceare
not just words; they're principles we encourage our staff to embody and live by
every day.
How to Apply:
If you're ready to embark on a fulfilling
career journey with a supportive and forward-thinking organisation, submit your
CV and a cover letter detailing your relevant experience and why you are the
ideal candidate for this position by clicking Apply Now. Or for any questions
reach out to Cheila at hr@welbyhealth.co.uk.
Join the Welby Group, where your dedication is valued and rewarded!
Welby Group is an equal
opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees.
Job description
Job responsibilities
Practice Operations Administrator, Cleveland Surgery, DN21 2UQ
Position: Practice Operations Administrator
Location: Gainsborough
Company: Cleveland Surgery
Are you an organised and efficient professional with a passion for healthcare administration? Join our dynamic team at Cleveland Surgery as a Practice Operations Administrator and play a crucial role in supporting our Practice Manager, Lindsey, in seamlessly running our practice's day-to-day operations.
Responsibilities:
- Assist the Practice Manager with all administrative tasks to ensure efficient practice operations.
- Organise staff rotas and clinic schedules, ensuring adequate coverage and smooth workflow.
- Assist in responding to patient complaints and daily email queries promptly and professionally.
- Prepare and distribute practice communications, including notices and newsletters.
- Assist in the recruitment and training of new staff members.
- Support inventory management by ordering supplies and maintaining stock levels.
- Provide support in organising and coordinating practice meetings and events.
- Managing monthly payroll duties
- Enforcing industry and health and safety regulations
- Undertake other administrative tasks as required to support the smooth running of the practice.
Requirements:
Essential:
- Proven experience in healthcare administration or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility to adapt to the changing needs of the practice.
- Empathy and Integrity: Compassionate approach when interacting with patients and staff, alongside a commitment to upholding ethical standards and preserving confidentiality.
Desirable:
- Previous experience in primary care administration
- Knowledge of healthcare regulatory standards
- SystmOne/ EMIS experience
Our offer:
Competitive salary
NHS Pension scheme contribution of 23.7%
36 days of annual leave including bank holidays
Employee events and recognition awards
Support from the central services team
Flexible work options
Job description
Job responsibilities
Practice Operations Administrator, Cleveland Surgery, DN21 2UQ
Position: Practice Operations Administrator
Location: Gainsborough
Company: Cleveland Surgery
Are you an organised and efficient professional with a passion for healthcare administration? Join our dynamic team at Cleveland Surgery as a Practice Operations Administrator and play a crucial role in supporting our Practice Manager, Lindsey, in seamlessly running our practice's day-to-day operations.
Responsibilities:
- Assist the Practice Manager with all administrative tasks to ensure efficient practice operations.
- Organise staff rotas and clinic schedules, ensuring adequate coverage and smooth workflow.
- Assist in responding to patient complaints and daily email queries promptly and professionally.
- Prepare and distribute practice communications, including notices and newsletters.
- Assist in the recruitment and training of new staff members.
- Support inventory management by ordering supplies and maintaining stock levels.
- Provide support in organising and coordinating practice meetings and events.
- Managing monthly payroll duties
- Enforcing industry and health and safety regulations
- Undertake other administrative tasks as required to support the smooth running of the practice.
Requirements:
Essential:
- Proven experience in healthcare administration or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility to adapt to the changing needs of the practice.
- Empathy and Integrity: Compassionate approach when interacting with patients and staff, alongside a commitment to upholding ethical standards and preserving confidentiality.
Desirable:
- Previous experience in primary care administration
- Knowledge of healthcare regulatory standards
- SystmOne/ EMIS experience
Our offer:
Competitive salary
NHS Pension scheme contribution of 23.7%
36 days of annual leave including bank holidays
Employee events and recognition awards
Support from the central services team
Flexible work options
Person Specification
Experience
Essential
- Proven experience in healthcare administration or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility to adapt to the changing needs of the practice.
- Empathy and Integrity: Compassionate approach when interacting with patients and staff, alongside a commitment to upholding ethical standards and preserving confidentiality.
Desirable
- Previous experience in primary care administration
- Knowledge of healthcare regulatory standards
- SystmOne/ EMIS experience
Person Specification
Experience
Essential
- Proven experience in healthcare administration or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility to adapt to the changing needs of the practice.
- Empathy and Integrity: Compassionate approach when interacting with patients and staff, alongside a commitment to upholding ethical standards and preserving confidentiality.
Desirable
- Previous experience in primary care administration
- Knowledge of healthcare regulatory standards
- SystmOne/ EMIS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
