Craneswater Group Practice

General Practice Assistant

Information:

This job is now closed

Job summary

Craneswater Group Practice are seeking a GP assistant to work within the practice. This role is being offered through the Portsmouth South Coast PCN. The PCN have teams of healthcare professionals to provide tailored care for patients in the community included in this are: GPs, Nurses, pharmacists, dieticians, physiotherapists and social prescribers.

The position is part time and will be worked over 18 hours a week Mon-Weds

This is an exciting opportunity GP assistants are trained to undertake routine administration and basic clinical duties. They can help to free up GPs time and contribute to the smooth running of appointments, improving patients experience in the surgery.

Portsmouth South Coast Primary Care network consists of 2 GP Practices in Southsea covering a total population of 38,235. The PCN was successfully formed in July 2019 and has already reaped success through collaborative working.

Main duties of the job

Job Summary

Sorting and prioritising clinical post

Improving patient access and release highly qualified staff to concentrate on treating and managing patients with more complex conditions

improve patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times; supporting patient experience by "translating" or reiterating information from the GP

have a positive impact on GP retention and job satisfaction

reduce time spent by GPs on managing correspondence

About us

Craneswater Group Practice is a dedicated team currently of six GP partners, two salaried doctors three nurse practitioners, plus two practice nurses and three HCAs. Overall we have a team of 42. List size 12,500. Good CQC rating in all areas and high QOF achievement and consistently one of the highest rated practices overall for patient experience in the National GP patient survey. Member of Portsmouth Primary Care Alliance, who deliver extended access and acute visiting services to support local practices. This position is being recruited through the Portsmouth South Coast Primary Care Network who will be your employer. The PCN is friendly and organised with high QOF scores and a good CQC rating. They believe in excellent patient care, regular teaching and working realistic and sustainable hours. This position will be located at Craneswater Group Practice.

Details

Date posted

10 October 2023

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3637-23-0002

Job locations

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Craneswater Group Practice

Salisbury Road

Southsea

Hampshire

PO49QX


Job description

Job responsibilities

Job Responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc

Dealing with routine clinical post directly e.g DNA letters

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits agency forms etc

Helping the GP liaise with outside agencies

Extracting information from clinical letters that require coding

Arranging patient appointments , referrals and follow up appointments

Job description

Job responsibilities

Job Responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc

Dealing with routine clinical post directly e.g DNA letters

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits agency forms etc

Helping the GP liaise with outside agencies

Extracting information from clinical letters that require coding

Arranging patient appointments , referrals and follow up appointments

Person Specification

Experience

Essential

  • Experience of working in a GP practice
  • Excellent telephone manner

Desirable

  • knowledge of Microsoft office and system one
  • Able to communicate well

Qualifications

Essential

  • GCSE A to C in English

Desirable

  • knowledge of system one
  • Excellent IT skills
  • Excellent team player also able to work effectively on their own
Person Specification

Experience

Essential

  • Experience of working in a GP practice
  • Excellent telephone manner

Desirable

  • knowledge of Microsoft office and system one
  • Able to communicate well

Qualifications

Essential

  • GCSE A to C in English

Desirable

  • knowledge of system one
  • Excellent IT skills
  • Excellent team player also able to work effectively on their own

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Craneswater Group Practice

Address

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Employer's website

https://www.craneswatergp.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Craneswater Group Practice

Address

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Employer's website

https://www.craneswatergp.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Craneswater Group Practice

Karen Moore

karen.moore63@nhs.net

02392828281

Details

Date posted

10 October 2023

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3637-23-0002

Job locations

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Craneswater Group Practice

Salisbury Road

Southsea

Hampshire

PO49QX


Privacy notice

Craneswater Group Practice's privacy notice (opens in a new tab)