Job summary
To be part of the city-wide social prescribing initiative
across York based in the community and managed by York CVS. This a dynamic and
forward thinking team advocating for patients whilst working in close
partnership with health and social care to respond to the pressures within the
health and care system.
Link Workers provide
one-to-one support to clients to identify what matters to them and offer
information, advice and support to help them to:
-Explore options to address
non-clinical needs
-Improve their long-term
health and well being
-Address health inequalities
This involves working in a
multi-disciplinary environment and developing networks between the voluntary
and community, health and social care, and primary care sectors.
You may be required to work in other community settings such as a GP's surgery, York District Hospital. You may also be required to undertake home visits in the York area.
The hours for this role will be 30 hours per week, with a salary of £29,179.91 (pro rata).
Main duties of the job
This role is not just about helping individuals its about fostering stronger, more sustainable communities within our PCN. You will collaborate with local partners to ensure community resources are accessible and thriving, even helping to inspire and establish new initiatives tailored to the needs of the residents of the York City PCN.
By joining us, you become part of a forward-thinking, compassionate team dedicated to transforming lives and strengthening the bonds that connect our community. If you are passionate about empowering others and creating lasting change, this is the role for you.
About us
As a PCN Social
Prescriber, you will be based within primary care and be part of the York CVS
social prescribing team. You will proactively work with individuals, getting to
know the person, developing a positive relationship with them, understanding
the challenges they face and the changes they want to make. You will work alongside patients to create personalised care
support plans facilitating empowerment and independence.
Referrals
to this service can be complex and will require empathy and innovative
thinking, excellent listening skills and the ability to build strong
relationships whilst maintaining professional boundaries.
You will work collaboratively
with local VCSE, health and social care, and primary and secondary care
organisations, to support people with their health and well being needs.
Establish links and build
working relationships with primary and secondary care colleagues and other
organisations to identify, build on, and support a range of services and
community activities to promote health and well being.
Build and maintain knowledge on
local provision to help promote to clients and others.
Job description
Job responsibilities
To provide support to people in
a planned and structured way, co-producing personalised care plans to help
improve their health and well-being.
To make best use of the local
VCSE sector, connecting and re-connecting people to community resources
To improve peoples health
literacy, helping them to be better equipped to manage their (often multiple)
long-term health conditions.
To develop good working
relationships with referral partners to develop their understanding of the
impact social prescribing can have, and to identify people who would benefit
from the service.
To keep accurate client
records, collate qualitative and quantitative data and feed in to quarterly and
annual reporting.
To forge strong links with the
VCSE sector; identify gaps in provision locally and collaborate with VCSE partners
to help address those gaps.
Build and maintain good working
relationships with health and care professionals and VCSE partners across York.
To take responsibility for
specific projects, developments, and initiatives. This may include working with
a range of clients and in different locations.
To be an ambassador for York
CVS and social prescribing.
Job description
Job responsibilities
To provide support to people in
a planned and structured way, co-producing personalised care plans to help
improve their health and well-being.
To make best use of the local
VCSE sector, connecting and re-connecting people to community resources
To improve peoples health
literacy, helping them to be better equipped to manage their (often multiple)
long-term health conditions.
To develop good working
relationships with referral partners to develop their understanding of the
impact social prescribing can have, and to identify people who would benefit
from the service.
To keep accurate client
records, collate qualitative and quantitative data and feed in to quarterly and
annual reporting.
To forge strong links with the
VCSE sector; identify gaps in provision locally and collaborate with VCSE partners
to help address those gaps.
Build and maintain good working
relationships with health and care professionals and VCSE partners across York.
To take responsibility for
specific projects, developments, and initiatives. This may include working with
a range of clients and in different locations.
To be an ambassador for York
CVS and social prescribing.
Person Specification
Experience
Essential
- Significant experience of working with vulnerable people who may have multiple needs and complex lives.
- Experience of person-centred service delivery in a community or clinical
- setting e.g. advocacy, support work, counselling or social work.
- The ability to work autonomously and to plan, prioritise work under pressure and adapt to new models of working.
- Extensive experience of using the Microsoft Office suite.
Desirable
- Experience of working collaboratively and in partnership with statutory and VCSE sector organisations.
Qualifications
Desirable
- Relevant qualification in Community Development, Health or Social Care, to degree level or equivalent experience.
Other requirements
Essential
- Flexible approach to working hours; able and willing to work outside of normal office hours, with appropriate notice, to accommodate the demands of the service.
Desirable
- A valid driving licence and use of a car for work-related travel.
Values and Personal Attributes
Essential
- High degree of empathy,understanding, honesty and integrity.
- Positive work ethic: professional,enthusiastic, dependable, adaptable,conscientious.
- Ability to work flexibly and effectively as part of a team.
- Proactive approach to personal development and the updating of skills and knowledge
- An understanding of social prescribing and the value of VCSE sector services to support people with their physical and mental health
- To be committed to enhancing the lives of all people, and to support individuals health and well being through a person-centred holistic approach
Knowledge and skills
Essential
- Strong IT skills including spreadsheets,databases and the Microsoft Office suite.
- Demonstrate a good understanding of Social Prescribing, personalised care and person-centred approaches used to support people in the community.
- Experience of working with an asset-based / person-centred approach.
- Excellent holistic assessment skills, experience of providing empowering
- support to adults in a planned and structured way to improve health and well-being outcomes.
- Ability to analyse issues and reach creative solutions with people.
- Ability to work collaboratively and in partnership with individuals, referrers, providers and commissioners to include primary care, secondary care voluntary sector and the local authority.
- Able to act with confidentiality, discretion and regard to sensitivity of information.
- Excellent communication and negotiation skills to build and nurture relationships at a personal and community level. The ability to relate well to individuals of all ages, of all backgrounds
- Knowledge and understanding of multiple complex needs, safeguarding and how to respond to risks / vulnerabilities.
- A strong understanding of safeguarding for vulnerable adults and ability to implement relevant policies and procedures.
- Strong interpersonal skills, ability to communicate with stakeholders across multidisciplinary teams.
Desirable
- An understanding of motivation and behavioural change.
Person Specification
Experience
Essential
- Significant experience of working with vulnerable people who may have multiple needs and complex lives.
- Experience of person-centred service delivery in a community or clinical
- setting e.g. advocacy, support work, counselling or social work.
- The ability to work autonomously and to plan, prioritise work under pressure and adapt to new models of working.
- Extensive experience of using the Microsoft Office suite.
Desirable
- Experience of working collaboratively and in partnership with statutory and VCSE sector organisations.
Qualifications
Desirable
- Relevant qualification in Community Development, Health or Social Care, to degree level or equivalent experience.
Other requirements
Essential
- Flexible approach to working hours; able and willing to work outside of normal office hours, with appropriate notice, to accommodate the demands of the service.
Desirable
- A valid driving licence and use of a car for work-related travel.
Values and Personal Attributes
Essential
- High degree of empathy,understanding, honesty and integrity.
- Positive work ethic: professional,enthusiastic, dependable, adaptable,conscientious.
- Ability to work flexibly and effectively as part of a team.
- Proactive approach to personal development and the updating of skills and knowledge
- An understanding of social prescribing and the value of VCSE sector services to support people with their physical and mental health
- To be committed to enhancing the lives of all people, and to support individuals health and well being through a person-centred holistic approach
Knowledge and skills
Essential
- Strong IT skills including spreadsheets,databases and the Microsoft Office suite.
- Demonstrate a good understanding of Social Prescribing, personalised care and person-centred approaches used to support people in the community.
- Experience of working with an asset-based / person-centred approach.
- Excellent holistic assessment skills, experience of providing empowering
- support to adults in a planned and structured way to improve health and well-being outcomes.
- Ability to analyse issues and reach creative solutions with people.
- Ability to work collaboratively and in partnership with individuals, referrers, providers and commissioners to include primary care, secondary care voluntary sector and the local authority.
- Able to act with confidentiality, discretion and regard to sensitivity of information.
- Excellent communication and negotiation skills to build and nurture relationships at a personal and community level. The ability to relate well to individuals of all ages, of all backgrounds
- Knowledge and understanding of multiple complex needs, safeguarding and how to respond to risks / vulnerabilities.
- A strong understanding of safeguarding for vulnerable adults and ability to implement relevant policies and procedures.
- Strong interpersonal skills, ability to communicate with stakeholders across multidisciplinary teams.
Desirable
- An understanding of motivation and behavioural change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
