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Medical Receptionist

Allesley Park Medical Centre

Information:

This job is now closed

Job summary

We are a friendly GP Practice wishing to recruit a receptionist with experience working in a customer facing environment, who are enthusiastic, efficient, and well organised. The vacancy is for 15.75 hours a week over 3 days

Monday 08.15 to 13.15 (5 hours)

Wednesday 13.30 to 19.00 (5.5 hours)

Friday 09.45 to 15.00 (5.25 hours)

Main duties of the job

Managing patient requests in person, on the phone and via written communication

Greet and check in patients via computer

Booking, amending, rescheduling and cancelling patient appointments including domiciliary bloods

Register new and temporary resident patients on the computer

Producing, filing and distributing prescriptions and sick notes

Action patient care follow- up arrangements as per clinicians instructions including using emails, patient tasks and telephone calls to contact patients and arranging home visits

Maintaining and updating the practice patient database and patient information using the computer.

Ensuring patient/ colleague and practice confidentiality and data protection is observed at all times.

About us

We are a friendly, forward thinking 6 partner practice with a reputation for providing excellent patient care.

Date posted

03 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.08 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3613-25-0000

Job locations

Allesley Park Medical Centre

2 Whitaker Road

Coventry

CV5 9JE


Job description

Job responsibilities

Responsible for dealing with all non-clinical matters concerning the care of the patients, either in person or by the telephone. You will be the first point of contact for the patients contacting and visiting the surgery.

Please see attached documents for full job description and person specification.

Job description

Job responsibilities

Responsible for dealing with all non-clinical matters concerning the care of the patients, either in person or by the telephone. You will be the first point of contact for the patients contacting and visiting the surgery.

Please see attached documents for full job description and person specification.

Person Specification

Personal qualities

Essential

  • Flexible in your work
  • Committed to the job
  • Willing to further knowledge

Experience

Essential

  • Excellent written and verbal communication
  • Prioritise workload
  • Organisation skills
  • Able to work well within a team
  • Basic IT skills
  • Must be flexible in your work
  • Must be willing to further your knowledge as appropriate
  • Must be committed and enthusiastic

Desirable

  • Previous experience of reception work would be desirable
  • Previous experience of working within General practice would be desirable.

Qualifications

Essential

  • No formal qualifications needed please refer to attached job description and person specification.
Person Specification

Personal qualities

Essential

  • Flexible in your work
  • Committed to the job
  • Willing to further knowledge

Experience

Essential

  • Excellent written and verbal communication
  • Prioritise workload
  • Organisation skills
  • Able to work well within a team
  • Basic IT skills
  • Must be flexible in your work
  • Must be willing to further your knowledge as appropriate
  • Must be committed and enthusiastic

Desirable

  • Previous experience of reception work would be desirable
  • Previous experience of working within General practice would be desirable.

Qualifications

Essential

  • No formal qualifications needed please refer to attached job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Allesley Park Medical Centre

Address

Allesley Park Medical Centre

2 Whitaker Road

Coventry

CV5 9JE


Employer's website

https://www.allesleyparkmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Allesley Park Medical Centre

Address

Allesley Park Medical Centre

2 Whitaker Road

Coventry

CV5 9JE


Employer's website

https://www.allesleyparkmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Gemma Sutton

gemma.sutton2@nhs.net

02476674123

Date posted

03 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£12.08 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3613-25-0000

Job locations

Allesley Park Medical Centre

2 Whitaker Road

Coventry

CV5 9JE


Supporting documents

Privacy notice

Allesley Park Medical Centre's privacy notice (opens in a new tab)