Job responsibilities
Job summary
To be responsible for the implementation of processes for the effective management of
patients with long-term conditions using evidence-based practice including care for elderly
and housebound patients.
Working as a senior member of the practice multidisciplinary team, the post holder will
ensure nursing services are delivered effectively to the entitled patient population.
The Practice Nurse will be responsible for a number of clinical areas such as infection
prevention and control, health promotion, chronic disease management, health promotion,
well women and well man clinics, as well as actively supporting the practice management
team in the reviewing and delivery of clinical policy and procedure.
The Blackdown Practice must ensure that the post holder has access to appropriate
clinical supervision and an appropriate named individual in the organisation to provide
general advice and support on a day-to-day basis.
Mission statement
To deliver an excellent patient-centric service using continuity of GP, innovative
localised services and delivered to all patients at a consistently high standard of care
Generic responsibilities
All staff at The Blackdown Practice have a duty to conform to the following:
Equality, Diversity and Inclusion
A good attitude and positive action towards Equality Diversity & Inclusion (ED&I)
creates an environment where all individuals can achieve their full potential. Creating
such an environment is important for three reasons it improves operational
effectiveness, it is morally the right thing to do and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved
in decisions about their treatment and care. They can expect to be treated with
dignity and respect and will not be discriminated against on any grounds including
age, disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion or belief, sex or sexual orientation.
Patients have a responsibility to treat other patients and our staff with dignity and
respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff
can expect to work in an environment where diversity is valued, and equality of
opportunity is promoted. Staff will not be discriminated against on any grounds
including age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff
have a responsibility to ensure that they treat our patients and their colleagues with
dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This organisation is committed to supporting and promoting opportunities for staff to
maintain their health, wellbeing and safety.
The post holder is to manage and assess risk within the areas of responsibility,
ensuring adequate measures are in place to protect staff and patients and monitor
work areas and practices to ensure they are safe and free from hazards and conform
to health, safety and security legislation, policies, procedures and guidelines.
All personnel have a duty to take reasonable care of health and safety at work for
themselves, their team and others and to cooperate with employers to ensure
compliance with health and safety requirements.
All personnel are to comply with the:
Health and Safety at Work Act 1974,
Environmental Protection Act 1990,
Environment Act 1995,
Fire Precautions (workplace) Regulations 1999
Coronavirus Act 2020
Other statutory legislation which may be brought to the post holders
attention.
Confidentiality
The organisation is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information relating to
their health and other matters pertaining to their care. They do so in confidence and
have a right to expect all staff will respect their privacy and maintain confidentiality.
It is essential that, if the legal requirements are to be met and the trust of our
patients is to be retained, all staff must protect patient information and provide a
confidential service.
Quality and Continuous Improvement (CI)
To preserve and improve the quality of this organisations outputs, all personnel are
required to think not only of what they do but how they achieve it. By continually reexamining our processes, we will be able to develop and improve the overall
effectiveness of the way we work.
The responsibility for this rests with everyone working within the organisation to look
for opportunities to improve quality and share good practice and to discuss, highlight
and work with the team to create opportunities to improve patient care.
The Blackdown Practice continually strives to improve work processes which deliver
healthcare with improved results across all areas of our service provision. We
promote a culture of continuous improvement where everyone counts, and staff are
permitted to make suggestions and contributions to improve our service delivery and
enhance patient care.
Staff should interpret national strategies and policies into local implementation
strategies that are aligned to the values and culture of general practice.
All staff are to contribute to investigations and root cause analyses whilst
participating in serious incident investigations and multidisciplinary case reviews.
Induction
At The Blackdown Practice you will be required to complete the induction
programme and the practice management team will support you throughout the
process.
Learning and development
The effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and competences
to perform their role. All staff will be required to partake in and complete mandatory
training as directed by their line manager It is an expectation for this post holder to
assess their own learning needs and undertake learning as appropriate.
Collaborative working
All staff are to recognise the significance of collaborative working and understand
their own role and scope and identify how this may develop over time. Staff are to
prioritise their own workload and ensure effective time-management strategies are
embedded within the culture of the team.
Teamwork is essential in multidisciplinary environments and the post holder is to
work as an effective and responsible team member, supporting others and exploring
the mechanisms to develop new ways of working and work effectively with others to
clearly define values, direction and policies impacting upon care delivery
Effective communication is essential, and all staff must ensure they communicate in
a manner which enables the sharing of information in an appropriate manner.
All staff should delegate clearly and appropriately, adopting the principles of safe
practice and assessment of competence.
Plans and outcomes by which to measure success should be agreed
Managing information
All staff should use technology and appropriate software as an aid to management in
the planning, implementation and monitoring of care and presenting and
communicating information.
Data should be reviewed and processed using accurate SNOMED/read codes to
ensure easy and accurate information retrieval for monitoring and audit processes
Service delivery
Staff will be given detailed information during the induction process regarding policy
and procedure.
The post holder must adhere to the information contained within the organisations
policies and regional directives, ensuring protocols are always adhered to.
Security
The security of the organisation is the responsibility of all personnel. The post holder
must ensure they always remain vigilant and report any suspicious activity
immediately to their line manager.
Under no circumstances are staff to share the codes for the door locks with anyone
and are to ensure that restricted areas remain effectively secured. Likewise,
password controls are to be maintained and are not to be shared.
Professional conduct
All staff are required to dress appropriately for their role.
Leave
All personnel are entitled to take leave. Line managers are to ensure all their staff
are afforded the opportunity to take a minimum of 20 days leave each year and
should be encouraged to take all their leave entitlement.
Public holidays will be calculated on a pro-rated basis dependent on the number of
hours worked.
Primary key responsibilities
The following are the core responsibilities of the Practice Nurse. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon factors
such as workload and staffing levels:
To develop, implement and embed an effective care management
programme for the frail and housebound patients registered at the practice
To assess the needs of patients ensuring the provision of healthcare is
appropriate, incorporating evidence-based practice
To develop, implement and embed health promotion and wellbeing
programmes
To implement and evaluate individual treatment plans for chronic disease
patients
To identify, manage and support patients at risk of developing long-term
conditions.
As required, to provide routine nursing care to patients in accordance with
clinical based evidence.
As required, to diagnose and manage acute and chronic conditions
To provide travel medicine services
To maintain accurate clinical records in conjunction with extant legislation
To ensure the appropriate maintenance and use of chronic disease registers
To assist GPs with minor surgery when required
To prioritise health issues and intervene appropriately
To implement vaccination programmes for adults and children.
