Job responsibilities
This role
will focus on:
Ensuring
safe, accurate and timely supply of prescribed medications for patients. The postholder will have the opportunity to
lead on improvements in this area, providing technical and administrative
support.
Supporting
the delivery of good care, helping patients to get the best outcomes from
taking their medicines.
Being
the main contact for non-clinical medication related queries from pharmacies,
nursing homes and other health care professionals, to improve the accuracy of
patient medication records.
Supporting
implementation of medication changes under guidance of prescribing clinicians.
Supporting
with audit work in relation to safe prescribing and general quality
improvement.
Working
closely with practice administration staff, GPs and pharmacists to answer any
queries and take forward any work streams identified providing technical and
administrative support.
JOB ROLES AND RESPONSIBILITIES:
Main Duties:
To undertake medicines and reconciliation in
accordance with practice protocols and to update patients medical records
accordingly.
To support the achievement of practices QoF targets.
Working with practices to contribute to the review and
development of repeat prescribing protocols / Standard Operating
Procedures to improve the efficiency and effectiveness of prescribing
systems.
To provide advice to GPs, staff and patients in
changes to prescribing to support the improvement of prescribing safety,
quality and cost effectiveness.
To participate in and interpret medication audits.
To assist in the appropriate monitoring and management
of prescribing budgets and to liaise with medicines management team at the
ICB.
To prepare evidence based resources and information to
support the implementation of rational cost-effective prescribing.
To support the clinical pharmacist team to provide
medication reviews, patient information leaflets, medicine awareness; and
to undertake community visits as appropriate.
To support all practices in implementing effective
procedures and policies in relation to medicines management including the
management and monitoring of shared care medication and MHRA Alerts.
To promote medicines adherence including checking
inhaler techniques where appropriate
To take a proactive approach to promote the safe and
secure handling of medicines including assessment of risk and making
recommendations for improvement.
To respond to medication queries from patients and
staff in a professional manner referring to the appropriate GP in
accordance with practice protocols.
To advise on the sourcing and safe management of
medicines as appropriate.
Be responsible for the organisation and planning of
your own workload meeting set deadlines.
Administration duties in line with the role and
responsibilities. Such as data entry/collation/processing in accordance
with procedure
Responsibilities
underpinning the Role
To play a role in the delivery of high-quality primary
health care services.
Provide support to individuals, their families and
carers to take control of their health and wellbeing, live independently
and improve their outcomes, as a key member of the PCN Multi-disciplinary
Team.
Working under supervision of the core network member
practices taking referrals.
To make and maintain contact with local health and
wellbeing service providers and build a network and knowledge of referral
routes to and from service providers, keeping a Directory of Services
updated.
Refer people and/or introduce them to appropriate
organisations in Lincolnshire and nationally (where appropriate) e.g.
voluntary, statutory (local authority) and local NHS organisations.
To present the PCN in cross organisation meetings when
agreed e.g. locality/ICB meetings.
Collate feedback/analysis data on behalf of the PCN to
report to the board and ICBNHSE as required.
Maintaining a positive, supportive and patient focused
culture across the wider team.
Any other duties commensurate with this position.
As this is a new and evolving role, this
is not an exhaustive list of duties and responsibilities, and the post holder
may be required to undertake other duties that fall
within the grade of the job, in discussion with their line manager.
The content of this job description will
be reviewed regularly in the light of changing service
requirements and any such changes will be discussed with the post holder.
Key working
relationships
Local care homes
EHCH Multi-Disciplinary Team
GP Practices within the PCN
Practice Leaders (Partners
and Practice Managers)
PCN Social Prescribers
PCN Clinical Pharmacists
PCN Clinical Directors and
Business Manager
Clinical Commissioning Group
(ICB) and NHSE
Community Health Teams both
physical and mental health
Local Authority
CONFIDENTIALITY
In the course
of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their
health and other matters. They do so
in confidence and have the right to expect that staff will respect their
privacy and act appropriately.
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have
access to information relating to the PCN as a business organisation. All
such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the PCN may only be
divulged to authorised persons in accordance with the employing practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data.
EQUALITY AND DIVERSITY
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that
recognises the importance of peoples rights, interpreting them in a way that
is consistent with PCN and the member practices procedures and policies, and
current legislation
Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner
which is welcoming to and of the individual, is non-judgemental and respects
their circumstances, feelings, priorities and rights
PERSONAL AND PROFESSIONAL DEVELOPMENT
The post-holder will participate in any training
programme implemented by the PCN as part of this employment, with such training
to include:
Participation in an
annual individual performance review, including taking responsibility for
maintaining a record of their own personal and/or professional development
Participation in the PCN
mandatory training programme
Taking responsibility
for own development, learning and performance, demonstrating skills and
activities to others who are undertaking similar work.
QUALITY
The post-holder will strive to maintain quality
within the PCN and will:
Alert other team members
to issues of quality and risk
Assess own performance
and take accountability for their own actions, either directly or under
supervision
Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance
Work effectively with
individuals in other agencies to meet patients needs
Effectively manage own
time, workload and resources
COMMUNICATION
The post-holder should recognise the importance
of effective communication within the team and will strive to:
Communicate effectively
with patients and carers
Recognise peoples needs
for alternative methods of communication and respond accordingly
Communicate effectively
with other team members