Document Officer

Lambton Road Medical Practice

Information:

This job is now closed

Job summary

We are seeking a highly organised and detail-oriented Document Officer to join our team. As a Document Officer, you will be responsible for providing a responsive, efficient, accurate, and secure service for the storage, management, triaging and distribution of patient health information. Key responsibilities will include handling all post, downloaded and triaging all correspondence sent to us from patients hospitals etc scanning, archiving, allocating work load to GPs pharmacists etc coding medical records, ensuring regulatory compliance, and providing excellent customer service.

If you have excellent communication skills, attention to detail, and a strong understanding of medical records management, we would love to hear from you. Apply now to join our dynamic team!

Previous applicants need not apply.

Main duties of the job

Although Document Officers are administrative officials. They provide Doctors with information on patients that is essential for Doctors when considering treatment options. Their main duties and responsibilities include:

Collecting and filing important documents, including medical records, test results and X-rays

Processing records relating to discharges, transfers, admissions and deaths

Maintaining confidentiality of all patients medical records

Ensuring that all patient documents and files comply with relevant policies and legislative requirements

Digitising paper records onto computer systems

Recording treatments and illnesses using clinical coding

Triaging all correspondence received at the GP Practice

About us

Lambton Road Medical Practice is large Practice of around 18,500 patients. We have a mixed clinical and non-clinical workforce, including Receptionists, Administrators, Care-Coordinators, Secretaries etc.

We are also attached to Grafton Medical Partners who have Practices in Wandsworth and Lambeth.

The role is non patient facing.

At Lambton Road we strive to offer the best care for patients, from the moment they book their appointment until they are seen/diagnosed. We are also a teaching Practice and engage with Trainee GPs, research etc.

Date posted

09 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3591-24-0004

Job locations

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW


Job description

Job responsibilities

Document Officer

Document officer plays key role in keeping patients medical records updated. Their top duties include gathering, processing, triaging all correspondence and maintaining patients medical records. They also report patients information for health standards.

Document Officer duties and responsibilities

Although Document Officers are administrative officials. They provide Doctors with information on patients that is essential for Doctors when considering treatment options. Their main duties and responsibilities include:

Collecting and filing important documents, including medical records, test results and X-rays

Processing records relating to discharges, transfers, admissions and deaths

Maintaining confidentiality of all patients medical records

Ensuring that all patient documents and files comply with relevant policies and legislative requirements

Digitising paper records onto computer systems

Recording treatments and illnesses using clinical coding

Triaging all correspondence received at the GP Practice

Document Officer skills and qualifications

Document officers need medical and administrative knowledge and need to be able to work well with a variety of medical professionals. They should also have exceptional literacy and numeracy skills. A Successful Document Officer candidate will have various prerequisite skills and qualifications that typically include:

Attention to detail and thoroughness

Excellent administration skills

Patience and a calm demeanour in stressful situations

Outstanding verbal communication skills

Knowledge of Docman & Emis preferred but not essential

Knowledge of medical terminology and medical coding

Excellent organisational skills

Document Officer experience requirements

Prior experience in some form of medical administration role and maintenance of medical records essential. Quality candidates would ideally also have experience coding and summarising. Proficient word, excel, spreadsheet software and electronic medical record (EMR) systems.

Job description

Job responsibilities

Document Officer

Document officer plays key role in keeping patients medical records updated. Their top duties include gathering, processing, triaging all correspondence and maintaining patients medical records. They also report patients information for health standards.

Document Officer duties and responsibilities

Although Document Officers are administrative officials. They provide Doctors with information on patients that is essential for Doctors when considering treatment options. Their main duties and responsibilities include:

Collecting and filing important documents, including medical records, test results and X-rays

Processing records relating to discharges, transfers, admissions and deaths

Maintaining confidentiality of all patients medical records

Ensuring that all patient documents and files comply with relevant policies and legislative requirements

Digitising paper records onto computer systems

Recording treatments and illnesses using clinical coding

Triaging all correspondence received at the GP Practice

Document Officer skills and qualifications

Document officers need medical and administrative knowledge and need to be able to work well with a variety of medical professionals. They should also have exceptional literacy and numeracy skills. A Successful Document Officer candidate will have various prerequisite skills and qualifications that typically include:

Attention to detail and thoroughness

Excellent administration skills

Patience and a calm demeanour in stressful situations

Outstanding verbal communication skills

Knowledge of Docman & Emis preferred but not essential

Knowledge of medical terminology and medical coding

Excellent organisational skills

Document Officer experience requirements

Prior experience in some form of medical administration role and maintenance of medical records essential. Quality candidates would ideally also have experience coding and summarising. Proficient word, excel, spreadsheet software and electronic medical record (EMR) systems.

Person Specification

Experience

Essential

  • Prior experience in some form of medical administration role and maintenance of medical records essential. Quality candidates would ideally also have experience coding and summarising. Proficient word, excel, spreadsheet software and electronic medical record (EMR) systems.
Person Specification

Experience

Essential

  • Prior experience in some form of medical administration role and maintenance of medical records essential. Quality candidates would ideally also have experience coding and summarising. Proficient word, excel, spreadsheet software and electronic medical record (EMR) systems.

Employer details

Employer name

Lambton Road Medical Practice

Address

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW


Employer's website

https://www.lambtonroadmedical.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lambton Road Medical Practice

Address

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW


Employer's website

https://www.lambtonroadmedical.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Kathy Joyce

kathy.joyce2@nhs.net

02038835900

Date posted

09 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3591-24-0004

Job locations

First Floor, 1 Lambton Road

Raynes Park

London

SW20 0LW


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