North Shore Surgery

Medical Receptionist

The closing date is 10 October 2025

Job summary

The practice currently has a full-time vacancy for an experienced medical receptionist, working 37 hours over 5 days. You will need to be flexible and be able to work mornings and afternoon shifts, between 7.30am and 6.30pm. You may also be required to provide cover for sickness and holidays at short notice.

Main duties of the job

We are looking for an intelligent, self-motivated person with a sunny disposition to join our busy well-organised team. Previous primary care experience is preferred. The successful applicant must be computer literate, possess excellent communication skills both verbal and written.

Attention to detail and adhering to strict confidentiality policies are essential at all times. A knowledge of EMIS Web will be a great advantage.

The applicant would be based in the reception team dealing with patients and their queries, answering the telephone, inputting data, and other general reception duties. Some admin duties may also be required. The position can be very demanding and fast paced at times so an ability to adapt and learn new skills quickly and easily and to prioritise workload are essential.

Common sense and a good sense of humour are essential. You will be required to attend training courses and practice meetings.

About us

North Shore Surgery is a large,modern, forward thinking training practice based in North Blackpool. We have 5 GP's, 3 Advanced Practitioners, 7 skilled Practice Nurses as well as HCA's, Practice Pharmacists and a Paramedic.

We also benefit from being part of the North Primary Care Network, sharing further skills in our team of care co-ordinators, first contact practitioners, pharmacists, social prescribers, GP Assistants and a Digital Lead.

Details

Date posted

26 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3585-25-0003

Job locations

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Job description

Job responsibilities

The reception team receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient and effective manner.

Being the first point of contact the successful candidate will project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Other reception related admin duties vary on a daily basis and will include, but not limited to, district nurse referrals, creating cyber forms for investigations, processing various requests from clinical staff.

It will be expected that the post holder will be responsible for promoting and safeguarding the welfare of any child or adult he/she is responsible for or comes into contact with.

Job description

Job responsibilities

The reception team receive, assist and direct patients to the appropriate service or healthcare professional in a courteous, efficient and effective manner.

Being the first point of contact the successful candidate will project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Other reception related admin duties vary on a daily basis and will include, but not limited to, district nurse referrals, creating cyber forms for investigations, processing various requests from clinical staff.

It will be expected that the post holder will be responsible for promoting and safeguarding the welfare of any child or adult he/she is responsible for or comes into contact with.

Person Specification

Experience

Essential

  • Experience of working in a GP practice or primary care setting.
  • Experience of dealing with the public both face to face and on the telephone.
  • Excellent communication skills.
  • Excellent keyboard and computer skills.

Desirable

  • Experience of using a clinical computerised database system.
  • Experience of Microsoft office software.
Person Specification

Experience

Essential

  • Experience of working in a GP practice or primary care setting.
  • Experience of dealing with the public both face to face and on the telephone.
  • Excellent communication skills.
  • Excellent keyboard and computer skills.

Desirable

  • Experience of using a clinical computerised database system.
  • Experience of Microsoft office software.

Employer details

Employer name

North Shore Surgery

Address

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Employer's website

http://northshoresurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

North Shore Surgery

Address

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Employer's website

http://northshoresurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Rachel Thirlwall-Frith

Rachel.Thirlwall-Frith@nhs.net

01253200027

Details

Date posted

26 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3585-25-0003

Job locations

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


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