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Blossom Health Gosport

GP Receptionist

The closing date is 05 December 2025

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Job summary

Blossom Health Gosport is looking to recruit a friendly, confident & professional individual to join our busy reception team for 26.5hrs per week. Applicants should be reliable, enthusiastic & flexible to cover holidays & sickness.

You will possess excellent customer service skills, have the ability to multitask and work well under pressure.

Main duties of the job

  • Be the first point of contact for service users, their families and carers maintaining professionalism and empathy at all times.
  • Handling high volumes of patient contacts both over the telephone and face-to-face.
  • Processing correspondence from hospitals, community teams and other healthcare professionals.
  • Signposting patients to other appropriate services
  • Have a good understanding of confidentiality and GDPR.

About us

We are a rapidly expanding GP practice located on the ground floor of Gosport War Memorial Hospital. With a list size of just under 6000 patients and recently rated good by CQC across all areas we take pride in providing high-quality compassionate healthcare in a friendly and welcoming environment.

Details

Date posted

04 November 2025

Pay scheme

Other

Salary

£12.24 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3582-25-0001

Job locations

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

Essential

  • GCSE in Maths & English (Grade C or above)

Experience

Essential

  • Excellent customer service skills.
  • Ability to work well under pressure.

Desirable

  • Previous experience in a Primary Care setting.
  • Experience of using Emis Web & Docman
Person Specification

Qualifications

Essential

  • GCSE in Maths & English (Grade C or above)

Experience

Essential

  • Excellent customer service skills.
  • Ability to work well under pressure.

Desirable

  • Previous experience in a Primary Care setting.
  • Experience of using Emis Web & Docman

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blossom Health Gosport

Address

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW


Employer's website

https://gosport.blossom-health.co.uk/ (Opens in a new tab)

Employer details

Employer name

Blossom Health Gosport

Address

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW


Employer's website

https://gosport.blossom-health.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Sally conway

sally.conway@nhs.net

02392580363

Details

Date posted

04 November 2025

Pay scheme

Other

Salary

£12.24 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3582-25-0001

Job locations

Gosport War Memorial Hospital

Bury Road

Gosport

Hampshire

PO12 3PW


Privacy notice

Blossom Health Gosport's privacy notice (opens in a new tab)