Healthcare Assistant (HCA)

Job description

Job responsibilities

Key Responsibilities

- Carry out clinical procedures such as blood pressure monitoring, height/weight/BMI measurements,

urinalysis, venepuncture (if trained), ECGs, suture removal, and FeNO testing.

- Support chronic disease management clinics (e.g. diabetes, asthma, COPD, hypertension).

- Perform NHS Health Checks in line with local and national guidelines (if trained).

- Undertake phlebotomy in accordance with training and competency assessment (if applicable).

- Prepare patients for examinations and assist clinicians where required with minor ops, coil fitting/removal, implant fitting/removal.

- Ensure accurate recording of clinical observations and patient information in electronic records.

- Maintain stock levels of clinical supplies and ensure equipment is cleaned, maintained, and stored safely.

- Provide chaperoning for patients when required, in accordance with practice policy.

- Promote health education and healthy lifestyle advice to patients within the scope of role.

- Support and help deliver immunisation and vaccination clinics as appropriate.

Infection Prevention and Control

- Adhere to all infection prevention and control policies and procedures.

- Maintain a clean, safe, and hygienic working environment.

- Use personal protective equipment (PPE) appropriately.

- Follow hand hygiene and waste disposal protocols at all times.

- Participate in infection control training and audits as required.

Training and Professional Development

- Maintain mandatory training including Infection Control, Basic Life Support (BLS), Safeguarding Adults and Children, Health and Safety, and Information Governance.

- Attend relevant training and updates to maintain competence and develop skills.

- Participate in supervision, appraisals, and performance reviews.

Governance, CQC and Compliance

- Work in accordance with CQC standards, practice policies, and national guidelines.

- Maintain patient confidentiality and comply with GDPR and data protection requirements.

- Report incidents, near misses, and safeguarding concerns in line with practice procedures.

- Contribute to clinical governance, audits, and quality improvement initiatives.

Safeguarding Responsibilities

- Act in accordance with safeguarding policies for children and vulnerable adults.

- Recognise signs of abuse or neglect and report concerns appropriately.

- Maintain up-to-date safeguarding training relevant to the role.

Person Specification

Qualifications

Essential

• - NVQ Level 2 or 3 in Healthcare Support or equivalent experience.
• - Experience working as a Healthcare Assistant in a GP practice or healthcare setting.
• - Good communication and interpersonal skills.
• - Ability to work independently and as part of a multidisciplinary team.
• - Understanding of infection prevention and control principles.
• - Willingness to undertake mandatory training.

Desirable

• - Phlebotomy qualification.
• - Experience using GP clinical systems (e.g. EMIS Web).
• - Experience supporting NHS Health Check Programme.
• - Previous experience within primary care.

Other Requirements

Essential

• - Flexibility to meet the needs of the service.
• - Commitment to equality, diversity, and inclusion.
• - Professional, compassionate, and patient-focused approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heathbridge Practice

Address

125 Upper Richmond Road

London

SW15 2TL

Employer's website

https://www.heathbridgepractice.co.uk (Opens in a new tab)