GP Receptionist and Care Navigator
The closing date is 04 February 2026
Job summary
Heathbridge Practice is looking for a, hard-working, enthusiastic receptionist/care navigator to join our busy, but very friendly team helping us to provide exceptional care to over 23,000 patients.
The role would require someone who is able to work both independently and exceptionally well within a team.
Fantastic support is offered by both the reception manager and deputy reception manager, as well as the friendly members within the team.
This is a full time post and would suit somebody who is articulate, able to cope under stressful situations while remaining calm and professional at all times.
This role would suit somebody who is forward thinking, adaptable, and not afraid of technology and change.Working Shift Patters:8:00-16:00 or 10:30-18:30 plus 13:00-19:00(Mon or Tues on rotation across the team)
Main duties of the job
Answering phones
Dealing with patients face to face
Meeting and greeting patients
Dealing with online triage and navigating appropriate care
Scanning and opening post
About us
We are a large practice of over 50 staff members with a good and equal mix of clinical and non-clinical staff.
You will receive one to one training the moment you join our team and a comprehensive induction. You will be enrolled automatically onto the generous NHS Pension scheme, and will be part of a team who prides itself in being one of the best providers of cares in our area.
Details
Date posted
20 January 2026
Pay scheme
Other
Salary
£12.81 an hour Rising to £13.32 after completion of six months probation
Contract
Permanent
Working pattern
Full-time
Reference number
A3564-24-0000
Job locations
125 Upper Richmond Road
London
SW15 2TL
Employer details
Employer name
Heathbridge Practice
Address
125 Upper Richmond Road
London
SW15 2TL
Employer's website
Employer contact details
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