Ashgrove Surgery

Practice Pharmacy Technician

Information:

This job is now closed

Job summary

The purpose of the role is to facilitate improvements to maximise safe, cost- effective best practice in prescribing to improve the quality of patient care.

The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing, 56 day prescribing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments.

Main duties of the job

To support the Practice to deliver safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste, prescribing projects and audits. To work closely with the Prescribing Lead, Prescribing clerks, Practice and Community pharmacists to develop strong working relationships and high quality service to maximise patient outcomes.

About us

Ashgrove Medical Group is an established multi-professional training practice working across two sites, with a patient population of circa 20,000 patients. Ashgrove Medical Group provides long-term stability and unique opportunities for pharmacy technicians to develop their skills for the future.

The practice boasts an excellent multi-professional team including 7 GP Partners, 3 pharmacists, 1 Pharmacy Technician, 5 salaried GPs, 1 Physician Associate and an enhanced nursing team, complimented by a supportive reception and administration team.

With a strong emphasis on education & training, the practice hosts training for Independent Prescribing, Foundation Pharmacy Training and pre-registration pharmacy students. The practice is also a high-tiered research centre and also offers Enhanced Services such as Near Patient Testing, Substance Misuse, Anti-Coagulation, Denosumab, Gonadorelins, and Gender Identity treatments, with the pharmacy team leading a majority of these.

The partners are passionate about supporting their team to enjoy a quality of life at work with a healthy work-life balance. Working patterns are designed to allow flexibility and the development of specialist interests and/or a portfolio career.

Details

Date posted

23 April 2024

Pay scheme

Other

Salary

£26,000 to £31,500 a year depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3557-24-0000

Job locations

Morgan Street

Pontypridd

CF37 2DR


Penrhiwceiber Medical Centre

Penrhiwceiber Road

Mountain Ash

Mid Glamorgan

CF45 3SQ


Job description

Job responsibilities

Responsibilities

Liaising with local pharmacies and hospitals regarding prescribing queries, to improve prescribing safety, quality and cost effectiveness

To support the prescribing clerks to oversee the preparation of repeat prescriptions, synchronisation of repeat medication, medication review and repeat dispensing

Process and update patient medication from hospital discharge and clinic letters

To facilitate prescribing meetings relating to practice prescribing reports, audits, protocols, targets, budget, education sessions relating to prescribing topics.

To action and process medication alerts, raising awareness within the practice

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

To oversee patients on shared care drugs, ensuring recalls and protocols in place to ensure safety and appropriate use of medicines and their management

To support the Practice Based Pharmacists to provide medication reviews, patient information leaflets and cost effectiveness of prescribing.

Process all recalls relating to medication monitoring deemed necessary by the Practice

Review practice processes and procedures relating to medication reviews for patients housebound and care homes environments to optimise the quality of prescribing

Other Duties

To keep professionally up to date to meet the General Pharmaceutical Council standards for continuing professional development and registration.

To ensure that all information is recorded accurately using computer systems

To ensure maintenance of accurate patient records and ensure all relevant information is documented in the patients medical records in a timely manner.

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

Key Relationships

To provide support to the practice administrative staff

The post holder will be required to maintain constructive relationships with all practice staff, and allied healthcare professionals

Communication

The post holder should recognise the importance of effective communication with team members, patients and carers

To recognise peoples needs for alternative methods of communication and respond accordingly

Confidentiality

In the performance of the duties outlined in the job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

Information relating to patients, carers, colleagues, other healthcare workers or business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Patients entrust the practice to maintain their information remains confidential and respect their privacy and act appropriately

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, the practice Infection Control Policy and published procedures. This includes:-

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

Reporting potential risk identified

Correct use of Personal Protective Equipment (PPE)

Responsible for correct hand hygiene of self and others

Making effective use of training to update knowledge and skills and processes

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time workload and resources

Contribution to the implementation of Services

The post holder will

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Job description

Job responsibilities

Responsibilities

Liaising with local pharmacies and hospitals regarding prescribing queries, to improve prescribing safety, quality and cost effectiveness

To support the prescribing clerks to oversee the preparation of repeat prescriptions, synchronisation of repeat medication, medication review and repeat dispensing

Process and update patient medication from hospital discharge and clinic letters

To facilitate prescribing meetings relating to practice prescribing reports, audits, protocols, targets, budget, education sessions relating to prescribing topics.

To action and process medication alerts, raising awareness within the practice

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

To oversee patients on shared care drugs, ensuring recalls and protocols in place to ensure safety and appropriate use of medicines and their management

To support the Practice Based Pharmacists to provide medication reviews, patient information leaflets and cost effectiveness of prescribing.

Process all recalls relating to medication monitoring deemed necessary by the Practice

Review practice processes and procedures relating to medication reviews for patients housebound and care homes environments to optimise the quality of prescribing

Other Duties

To keep professionally up to date to meet the General Pharmaceutical Council standards for continuing professional development and registration.

To ensure that all information is recorded accurately using computer systems

To ensure maintenance of accurate patient records and ensure all relevant information is documented in the patients medical records in a timely manner.

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

Key Relationships

To provide support to the practice administrative staff

The post holder will be required to maintain constructive relationships with all practice staff, and allied healthcare professionals

Communication

The post holder should recognise the importance of effective communication with team members, patients and carers

To recognise peoples needs for alternative methods of communication and respond accordingly

Confidentiality

In the performance of the duties outlined in the job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

Information relating to patients, carers, colleagues, other healthcare workers or business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Patients entrust the practice to maintain their information remains confidential and respect their privacy and act appropriately

Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health and Safety Policy, the practice Infection Control Policy and published procedures. This includes:-

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

Reporting potential risk identified

Correct use of Personal Protective Equipment (PPE)

Responsible for correct hand hygiene of self and others

Making effective use of training to update knowledge and skills and processes

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time workload and resources

Contribution to the implementation of Services

The post holder will

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

  • Qualified and registered with the GPhC as a Pharmacy Technician
  • Evidence of CPD

Desirable

  • Medicines Management Certificate or equivalent

Experience

Essential

  • Previous experience working within a patient facing role.

Desirable

  • Recent previous experience within comparable role in General Practice
  • Experience of prescribing/clinical systems such as Vision

Knowledge and skills

Essential

  • Excellent communication skills, both verbal and written.
  • Good IT skills.
  • Good organisational skills.
  • Ability to work under pressure in a busy environment.
  • Ability to work as part of a team.
  • Motivational & negotiation skills.
  • Time management skills.
  • Ability to plan, prioritise and organise workload.

Desirable

  • Ability to make decisions.
  • Teaching skills

Qualities/Attributes

Essential

  • Continued commitment to improve skills and ability in new areas of work.
  • Understanding of clinical governance and risk management
  • Self-motivated, able to work collaboratively and independently.

Desirable

  • Knowledge of audit and research.

Other

Essential

  • Flexible approach to work, with the ability to travel between sites and undertake domiciliary visits.
  • Clean/valid driving licence.

Desirable

  • Innovative
Person Specification

Qualifications

Essential

  • Qualified and registered with the GPhC as a Pharmacy Technician
  • Evidence of CPD

Desirable

  • Medicines Management Certificate or equivalent

Experience

Essential

  • Previous experience working within a patient facing role.

Desirable

  • Recent previous experience within comparable role in General Practice
  • Experience of prescribing/clinical systems such as Vision

Knowledge and skills

Essential

  • Excellent communication skills, both verbal and written.
  • Good IT skills.
  • Good organisational skills.
  • Ability to work under pressure in a busy environment.
  • Ability to work as part of a team.
  • Motivational & negotiation skills.
  • Time management skills.
  • Ability to plan, prioritise and organise workload.

Desirable

  • Ability to make decisions.
  • Teaching skills

Qualities/Attributes

Essential

  • Continued commitment to improve skills and ability in new areas of work.
  • Understanding of clinical governance and risk management
  • Self-motivated, able to work collaboratively and independently.

Desirable

  • Knowledge of audit and research.

Other

Essential

  • Flexible approach to work, with the ability to travel between sites and undertake domiciliary visits.
  • Clean/valid driving licence.

Desirable

  • Innovative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashgrove Surgery

Address

Morgan Street

Pontypridd

CF37 2DR


Employer's website

https://www.ashgrovesurgery.com/ (Opens in a new tab)

Employer details

Employer name

Ashgrove Surgery

Address

Morgan Street

Pontypridd

CF37 2DR


Employer's website

https://www.ashgrovesurgery.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Practice Pharmacist

Carly Miller

Carly.miller@wales.nhs.uk

01443404444

Details

Date posted

23 April 2024

Pay scheme

Other

Salary

£26,000 to £31,500 a year depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3557-24-0000

Job locations

Morgan Street

Pontypridd

CF37 2DR


Penrhiwceiber Medical Centre

Penrhiwceiber Road

Mountain Ash

Mid Glamorgan

CF45 3SQ


Privacy notice

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