The Goodinge Group Practice

GP Practice Receptionist

The closing date is 07 November 2025

Job summary

The Goodinge Group Practice is a hub for the community , dedicated in delivering patient centred care. We are a forward-thinking and busy training practice, with a diverse and committed team, and we're a proactive member of the Primary Care Network (PCN). We are looking for a proactive, energetic, and flexible receptionist to join our team.

Main duties of the job

We are looking for an enthusiastic, motivated, and flexible individual to join our team of receptionists. As a receptionist, you are the face for the Goodinge Group Practice, supporting patients with appointments, queries, and requests, either in person, over the phone, by email, or via online devices., so being a strong communicator is essential. You will work closely with the Reception Manager, the reception team, and other non-clinical and clinical colleagues, but it is important you have the ability to either work independently or as an integral part of the team, as work is varied. Prior experience working in a GP surgery is required, however, training will be given, and the ability to navigate around various IT programmes is essential.

About us

The Goodinge Group Practice is a busy and fast-paced GP surgery, but also a rewarding place to work. You have a vast support network of colleagues from various backgrounds and specialties. With the ability to further your career opportunities for the right individual.

Details

Date posted

29 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3551-25-0005

Job locations

20 North Road

London

N7 9EW


Job description

Job responsibilities

Meet & Greet patients, visitors, and third parties. Assist with patient appointments, queries, and requests, in a polite, professional, and timely manner. Support both non-clinical and clinical colleagues. Basic administrative tasks, ensuring accuracy, and more. A full job description will be given to the successful candidate.

Job description

Job responsibilities

Meet & Greet patients, visitors, and third parties. Assist with patient appointments, queries, and requests, in a polite, professional, and timely manner. Support both non-clinical and clinical colleagues. Basic administrative tasks, ensuring accuracy, and more. A full job description will be given to the successful candidate.

Person Specification

Experience

Desirable

  • Experience working within a GP Practice is required, due to the complex nature of the role. Although, we would consider someone from another health and/or care sector, who has the ability to connect with people. We would prefer an individual with experience using EMIS Web, Accurx, Docman, Footfall, and other GP IT systems.
Person Specification

Experience

Desirable

  • Experience working within a GP Practice is required, due to the complex nature of the role. Although, we would consider someone from another health and/or care sector, who has the ability to connect with people. We would prefer an individual with experience using EMIS Web, Accurx, Docman, Footfall, and other GP IT systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Goodinge Group Practice

Address

20 North Road

London

N7 9EW


Employer's website

https://www.goodingegrouppractice.com/ (Opens in a new tab)

Employer details

Employer name

The Goodinge Group Practice

Address

20 North Road

London

N7 9EW


Employer's website

https://www.goodingegrouppractice.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Donna Naran

d.naran@nhs.net

Details

Date posted

29 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3551-25-0005

Job locations

20 North Road

London

N7 9EW


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