Care Coordinator

Job summary

The Care Coordinator is a crucial role within the GP practice and the purpose of the role is to reduce GP Practice Workload, help improve access times for patients and facilitate the effective and efficient referral of patients to external service partners and to reduce clinical variation across the network by adopting agreed standard clinical protocols.

This role will offer flexible and proactive support to vulnerable patients in relation to their health-related appointments and interventions.

Main duties of the job

They will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life.

The postholder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied, and sometimes challenging environment is essential.

This role will offer flexible and proactive support to vulnerable patients in relation to their health-related appointments and interventions.

The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families, or carers. They need to be flexible and responsive in terms of interfacing with patients.

About us

The Goodinge Group Practice puts patient care at the heart of what it does and maintains the values of teamwork, professionalism and compassion in providing traditional family medicine to the local community. The practice is a GP training practice with two GP trainers. We also provide supervision and training for clinical and non-clinical staff members.

The Partnership are keen to develop the practice and innovate to meet the growing challenges of the NHS. We have a medicines management team and structured administrative team. The practice is also part of the organisation WISH, which provides GPs to the UCC at the Whittington and works closely with the Islington Federation.

The practice aspires to provide high standards of medical care within the resources available and the most recent CQC (Care Quality Commission) inspection was an overall rating of Good.