Job summary
Are you a well organized, enthusiastic
and friendly individual who would like to play a key role in the Reception. Our practice is located in the village of Chelford.
We are looking for an additional receptionistwith a positive attitude, who strives to provide a high standard of service to
patients and team members alike, to work with our existing staff.
Main duties of the job
This is a part-time role, approximately 29 hours per week, alongside established team members.
Previous experience of working in a GP
Surgery and knowledge of EMIS Web would be advantageous but not essential, as
we will provide training for the right candidate, who can demonstrate the
following key skills:
Strong IT skills with a focus on attention to detail
Confident Communication skills (both face to face and on the
telephone)
An ability to work under pressure in a fast-paced environment
An ability to meet deadlines and prioritise your workload
A team focused approach, but an ability to work unsupervised
Understanding of Confidentiality in a Patient Care setting
Enhance your existing skills and ability to work proactively to achieve both personal and team goals. A willingness to "go the extra mile" is appreciated in this role.
About us
Chelford surgery is an established, high achieving GP surgery in an expanding village.
Chelford surgery is forward thinking in their approach, and share a common goal of commitment to delivering a high standard of patient care both clinically and administratively.
You will be part of a friendly and supportive team both professionally and personally and have the opportunity to develop new and existing skills.
Hard work and dedication is rewarded and a good work-life balance encouraged.
Job description
Job responsibilities
Job Description:
To provide an accurate and
efficient support service for our clinicians.
Amend and update patient data
where applicable;
Maintain filing and administrative
systems in line with IG protocols;
Support colleagues in other administrative
functions according to the needs of the business;
Work safely at all times,
maintaining confidentiality and respect, whilst adhering to legislative
requirements;
Job description
Job responsibilities
Job Description:
To provide an accurate and
efficient support service for our clinicians.
Amend and update patient data
where applicable;
Maintain filing and administrative
systems in line with IG protocols;
Support colleagues in other administrative
functions according to the needs of the business;
Work safely at all times,
maintaining confidentiality and respect, whilst adhering to legislative
requirements;
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English and Mathematics
Desirable
- IT Qualification
- Medical Terminology Qualification/Training
- Customer Services/Customer Care Qualification
Experience
Essential
- Experience of working within a Healthcare setting
Desirable
- Experience of working in primary care or a GP Practice
- Experience of using EMIS Web
Knowledge & Skills
Essential
- Excellent interpersonal and communication skills;
- Ability to prioritise workload and work independently but with a team focused approach;
- Demonstrable awareness of Confidentiality and IG protocols;
- Attention to detail must be a priority in your work ethic;
Desirable
- Ability to demonstrate empathy and patience, whilst working at times under pressure;
Person Specification
Qualifications
Essential
- GCSE Grade A to C in English and Mathematics
Desirable
- IT Qualification
- Medical Terminology Qualification/Training
- Customer Services/Customer Care Qualification
Experience
Essential
- Experience of working within a Healthcare setting
Desirable
- Experience of working in primary care or a GP Practice
- Experience of using EMIS Web
Knowledge & Skills
Essential
- Excellent interpersonal and communication skills;
- Ability to prioritise workload and work independently but with a team focused approach;
- Demonstrable awareness of Confidentiality and IG protocols;
- Attention to detail must be a priority in your work ethic;
Desirable
- Ability to demonstrate empathy and patience, whilst working at times under pressure;
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.