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Receptionist/Administrator x2

Ashington House Surgery

Information:

This job is now closed

Job summary

PREVIOUS APPLICANTS NEEED NOT APPLY

Position 1: 38 Hours per week:

Monday 8-6

Wednesday 7-5

Thursday 8-6

Friday 8-6

Position 2: 29 Hours per week

Wednesday 8-6:30

Thursday 8-6

Friday 8-6

Main duties of the job

The positions would especially suit an applicant with previous experience in a primary care setting with an interest in maintaining excellent patient relationships. Candidates must have excellent communication skills, and have the ability to work in a pressured environment of a busy practice

About us

Some exciting opportunities have arisen at our established and busy GP Practice for a Receptionist/Administrator to join our team here at Ashington House Surgery.

Our clinical team is supported by experienced receptionists and administrative staff, we look after over 10,000 registered patients. We are based in Westlea, in West Swindon. Everyone working in the practice is valued for the role they play in providing high-quality services for our patients.

Date posted

08 April 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3520-24-0001

Job locations

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Job description

Job responsibilities

Duties will include, but are not limited:

  • Working on the front desk reception, meeting and greeting patients, arriving them for their appointments, booking following ups etc
  • Answering our busy incoming calls, booking appointments, handling general enquiries
  • Processing new patient registrations
  • Making outgoing calls, booking follow up appointments
  • Monitoring the practice email account
  • Scanning documents into the patients record

Benefits include NHS pension scheme and annual social events.

Job description

Job responsibilities

Duties will include, but are not limited:

  • Working on the front desk reception, meeting and greeting patients, arriving them for their appointments, booking following ups etc
  • Answering our busy incoming calls, booking appointments, handling general enquiries
  • Processing new patient registrations
  • Making outgoing calls, booking follow up appointments
  • Monitoring the practice email account
  • Scanning documents into the patients record

Benefits include NHS pension scheme and annual social events.

Person Specification

Experience

Essential

  • A good standard of education, including passes in both English and Maths GCSEs
  • Experience of working in an NHS or customer service environment

Desirable

  • Excellent keyboard and computer skills
  • Excellent communication skills, verbal and written
  • Competent IT user
  • Accurate Attention to detail
Person Specification

Experience

Essential

  • A good standard of education, including passes in both English and Maths GCSEs
  • Experience of working in an NHS or customer service environment

Desirable

  • Excellent keyboard and computer skills
  • Excellent communication skills, verbal and written
  • Competent IT user
  • Accurate Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashington House Surgery

Address

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Employer details

Employer name

Ashington House Surgery

Address

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Dean Mills

dean.mills@nhs.net

Date posted

08 April 2024

Pay scheme

Other

Salary

£11.50 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3520-24-0001

Job locations

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


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