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Earl’s Court Medical Centre

Medical Receptionist

The closing date is 30 June 2025

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Job summary

We are currently seeking a friendly, professional, and well organised Medical Receptionist to join our team on a full time basis.

This is a front line role where you will be the first point of contact for our patients, providing exceptional service and supporting the smooth running of our practice.

Main duties of the job

Key duties will include:

  • Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
  • Emailing, scanning and coding clinical correspondence.
  • Processing prescriptions requests.
  • Utilising other information systems to support efficient workflow processes.

About us

We are a dedicated, patient- focused GP Practice committed to delivering high-quality, compassionate healthcare to our local community. Our practice provides a wide range of services to support the health and wellbeing of our patients, and we take pride in offering accessible, efficient, and person- centered care.

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3510-25-0002

Job locations

248 Earl’s Court Road

London

SW5 9AD


Job description

Job responsibilities

Key Responsibilites include:

Greeting and assisting patients at the reception desk

Managing appointments, cancellations and patients enquiries

Answering telephone calls and directing queries appropriately

Processing repeat prescription request

Supporting the administrative and clinical team with day-to-day tasks

Maintaining confidentially and ensuring accurate record- keeping

This is a patient facing rle that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast paced environment.

Job description

Job responsibilities

Key Responsibilites include:

Greeting and assisting patients at the reception desk

Managing appointments, cancellations and patients enquiries

Answering telephone calls and directing queries appropriately

Processing repeat prescription request

Supporting the administrative and clinical team with day-to-day tasks

Maintaining confidentially and ensuring accurate record- keeping

This is a patient facing rle that requires excellent communication skills, attention to detail, and a calm, efficient approach to working in a fast paced environment.

Person Specification

Qualifications

Essential

  • Excellent communication and interpersonal skills
  • Strong organisation skills and attention to detail
  • Ability to work efficiently
  • Ability to work both independently and as part of a team
  • Professional, polite and approachable manner
  • Reliable and punctual with a strong work ethic

Desirable

  • Previous experience in a receptionist or administrative role, preferably in a healthcare setting
  • Familiar with clinical system such as SystemOne
  • Additional language skills
Person Specification

Qualifications

Essential

  • Excellent communication and interpersonal skills
  • Strong organisation skills and attention to detail
  • Ability to work efficiently
  • Ability to work both independently and as part of a team
  • Professional, polite and approachable manner
  • Reliable and punctual with a strong work ethic

Desirable

  • Previous experience in a receptionist or administrative role, preferably in a healthcare setting
  • Familiar with clinical system such as SystemOne
  • Additional language skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Earl’s Court Medical Centre

Address

248 Earl’s Court Road

London

SW5 9AD


Employer's website

https://www.earlscourtmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Earl’s Court Medical Centre

Address

248 Earl’s Court Road

London

SW5 9AD


Employer's website

https://www.earlscourtmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Jalpa Patel

wlccg.ecmc_pm@nhs.net

02078351455

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3510-25-0002

Job locations

248 Earl’s Court Road

London

SW5 9AD


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