Job summary
We are looking for a dynamic and
experienced Practice Manager to lead the operational and strategic direction of
our friendly, high-performing GP surgery. You will work closely with our five
partners (four GPs and one clinical pharmacist) to ensure the smooth running of
the practice and the delivery of high-quality patient care.
This is a pivotal leadership role requiring excellent communication,
organisational, and problem-solving skills. You will oversee all aspects of
practice management including HR, finance, compliance, and digital
transformation.
Main duties of the job
Financial Management: Oversee
budgets, payroll, pensions, and contract performance QOF, Enhanced Services,
etc Provide monthly financial reports and support strategic business
planning.
Human Resources: Lead
recruitment, training, appraisals, and staff wellbeing. Maintain up-to-date HR
policies and ensure legal compliance.
Operations & Compliance:
Ensure CQC compliance, manage premises and equipment, and maintain health &
safety standards. Lead on policy development and business continuity planning.
IT & Digital Services:
Support digital service delivery, data security, and staff IT training.
Maintain the practice website and liaise with NHS IT teams.
About us
Salters Medical Practice is a
well-established, rural GP surgery serving around 9,000 patients. We are proud
members of the Droitwich and Ombersley Primary Care Network, working
collaboratively with local practices to deliver excellent care.
We value teamwork, innovation, and a patient-first approach. Our supportive
admin team includes an Operations Manager, IT Lead, medical secretaries,
clinical coders, and care coordinators.
Job description
Job responsibilities
The post-holder will take lead responsibility and have
oversight for all managerial and commercial aspects of Salters Medical
Practice, just as the partners, who comprise of four GPs and one clinical
pharmacist, lead on clinical matters. The responsibilities of the post-holder
will include developing and maintaining a safe, responsive and trusted clinical
practice for service users and place of employment for the workforce, whilst
ensuring the profitability and sustainability of the Practice as a commercial
business. This will require effective, cooperative work between the post-holder
and the partners as well as between the post -holder and service users, the
Practice based team of clinicians and administrators and professional
colleagues external to the Practice. We are a proud member of Droitwich and
Ombersley Primary Care Network and work closely alongside other local surgeries
in the provision of our service.
Job description
Job responsibilities
The post-holder will take lead responsibility and have
oversight for all managerial and commercial aspects of Salters Medical
Practice, just as the partners, who comprise of four GPs and one clinical
pharmacist, lead on clinical matters. The responsibilities of the post-holder
will include developing and maintaining a safe, responsive and trusted clinical
practice for service users and place of employment for the workforce, whilst
ensuring the profitability and sustainability of the Practice as a commercial
business. This will require effective, cooperative work between the post-holder
and the partners as well as between the post -holder and service users, the
Practice based team of clinicians and administrators and professional
colleagues external to the Practice. We are a proud member of Droitwich and
Ombersley Primary Care Network and work closely alongside other local surgeries
in the provision of our service.
Person Specification
Qualifications
Essential
- Proven experience (3 to 5 years minimum) in a senior management role.
- Strong leadership and interpersonal skills.
- Highly organised with the ability to prioritise in a fast-paced environment.
- HR and financial management experience essential.
- NHS Primary Care experience is highly desirable.
Person Specification
Qualifications
Essential
- Proven experience (3 to 5 years minimum) in a senior management role.
- Strong leadership and interpersonal skills.
- Highly organised with the ability to prioritise in a fast-paced environment.
- HR and financial management experience essential.
- NHS Primary Care experience is highly desirable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.