Job responsibilities
Job purpose/summary:
We would like to welcome an experienced Health Care Assistant trained to NVQ level 3 to join our team at Health and Beyond. We are a large organisation with a friendly team consisting of doctors, nurses, health care assistants, advanced clinical practitioners, clinical pharmacists, pharmacy techs, care co-ordinators, health and wellbeing coaches supported by receptionists, secretaries, IT and administration staff. We are also joined by GP trainees from Birmingham University. The nursing team is well established and supportive.
The post is part time based at our Acocks Green Practice, Birmingham. As part of your working day you will be required to visit patients in their own homes/nursing home to perform some clinical duties at the request of the Hub Manager. You may also be required to cover for Annual Leave and sickness at the Hub Managers request.
Job Responsibilities:
Venepuncture
Blood pressure recording
Administer:
COVID Vaccinations
Influenza vaccines
Pneumococcal vaccines
Shingles vaccines
B12 vaccines
Collection of specimens as directed
Urinalysis
Height and weight measurement
24 Hr Blood Pressure monitoring
Spirometry, peak flow measurements and nebulizing
Performing ECG and recording
Basic wound care including 2 layer bandaging
Removal of sutures/clips etc.
Perform Home visits/Nursing Home visits at Hub Managers request.
Assistance in the minor operating suite
Clinical fridge maintenance & cold chain
Smoking Cessation and other Health Promotion Activities
To Assist in routine Child Health Surveillance
To assist in Chronic Disease Clinics, including monitoring inhaler technique and foot pulses
To perform NHS Health Checks and New patient checks
To provide examination of ears and ear syringing in line with protocol
To support delivery of clinical Quality & Outcomes Framework and QOF+
Undertake the following basic administrative activities as necessary
Answering the telephone, receiving and transmitting messages
Filing in forms
Arranging patient appointments
Liaise with other health care professionals
Ordering of equipment and other supplies
Filing and record keeping as necessary
To order, monitor and manage clinical supplies
To ensure clinical supplies are replaced/rotated across all clinical rooms
To support other Health Care Professionals in the various chronic disease management clinics
Any clinical tasks as deemed appropriate and supported by individual training
To record appropriate information in patient held records, clinic records and the practice computer system to comply with legal and professional requirements.
To maintain confidentiality at all times
To comply with all appropriate practice policies, clinical practices and protocols
To comply with health and safety fire regulations and to report accidents/ incidents to the relevant colleagues as soon as practical.
Other information:
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
