Job summary
An exciting opportunity has arisen for an NVQ qualified Dispenser to join our busy Dispensary Team at Tuxford Medical Centreto provide high-quality service to our patients.
The ideal candidate will be able to work in a fast paced environment and be able to adapt to change easily. You will need to have a strong work ethic and be able to work to tight deadlines. The role involves patient contact both in person and on the phone, so good communication skills are required.
Main duties of the job
You will require the following skills and experience:
- NVQ level 2 (or equivalent) qualification in dispensary or pharmacy services
- At least 2 years dispensary or pharmacy knowledge
- Understanding and experience of working as a dispenser in a GP practice setting
- Excellent clinical and medication knowledge relevant to the role
Providing a repeat prescription service which includes taking requests by telephone, email, EMIS and repeat slips
Processing MDS blister packs for those patients in need
- The commitment to continue to learn new clinical skills and develop your career
- The confidence to work as part of a busy GP multi-disciplinary practice team and using your own initiative in decision making
- The ability to be adaptable and flexible in your approach
- Excellent patient facing inter-personal communication skills
For more information please see that attached job description and person specification documents.
About us
Although outwardly
we may appear to be a "stereotypical small rural dispensing practice"
- first impressions can be deceiving! Our premises were extensively renovated
in 2019 and now provide a first class medical environment for staff and patients
alike.
As a practice we are forward thinking & innovative, and always
strive to provide outstanding patient satisfaction. As a direct result our practice list
size is increasing at a significant rate!
We are also situated just off the A1 junction
- so are highly accessible in terms of commuting.
We foster team
working across the practice, from GPs that have an 'open door' philosophy for
staff queries, to our practice nurses having dedicated admin and nurse meeting
time.
Job description
Job responsibilities
The full job description is attached for reference. The primary responsibilities are as follows:
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medicines to the entitled population safely and accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48 hour timeframe
- Providing patients with advice regarding all prescription matters
- Process prescription requests via email, phone, face-to-face and online
- Processing dossett boxes
- Processing home delivery medication
- Assisting the dispensary manager in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintain accurate records at all times, read coding entries appropriately
- Be conversant with and adhere to all Standard Operating Procedures (SOPS) governing safe dispensing
- Provide holiday/sick leave cover for other dispensing staff
Job description
Job responsibilities
The full job description is attached for reference. The primary responsibilities are as follows:
- To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
- Dispensing medicines to the entitled population safely and accurately
- Collecting prescription charges in accordance with dispensary protocol
- Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
- Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
- Ensuring controlled drugs are dispensed in accordance with practice policy
- Safe disposal of returned and/or out of date medicines
- Ensuring all repeat prescriptions are processed within a 48 hour timeframe
- Providing patients with advice regarding all prescription matters
- Process prescription requests via email, phone, face-to-face and online
- Processing dossett boxes
- Processing home delivery medication
- Assisting the dispensary manager in the preparation of monthly returns
- Maintaining a clean and safe working environment at all times
- Maintain accurate records at all times, read coding entries appropriately
- Be conversant with and adhere to all Standard Operating Procedures (SOPS) governing safe dispensing
- Provide holiday/sick leave cover for other dispensing staff
Person Specification
Qualifications
Essential
- Qualified to NVQ level 2 in Dispensing
- GCSE (or equivalent) English & Maths at Grade C or above
Experience
Essential
- Experience of working in a dispensary within Primary Care setting
- Customer Service experience working with the general public / patients
Desirable
- Experience of working in primary care
- Broad knowledge of general practice
Person Specification
Qualifications
Essential
- Qualified to NVQ level 2 in Dispensing
- GCSE (or equivalent) English & Maths at Grade C or above
Experience
Essential
- Experience of working in a dispensary within Primary Care setting
- Customer Service experience working with the general public / patients
Desirable
- Experience of working in primary care
- Broad knowledge of general practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
