Phoenix Family Care

Practice Nurse

The closing date is 30 June 2026

Job summary

At Phoenix Family Care, a small and friendly GP surgery in Coventry (CV6 6GQ), you will be part of a closeknit team that truly makes a difference to the local community. Working here means being valued, supported, and empowered to grow. Because were a smaller practice, you wont feel lost in a crowd your ideas matter, your contribution is seen, and your work directly improves patient care.

This role is perfect for someone who enjoys variety, teamwork, and meaningful patient interaction. You will be joining a warm, dedicated group of professionals who take pride in delivering compassionate, high-quality healthcare. If you are looking for a place where you can develop your skills, feel appreciated, and be part of a practice that genuinely cares, Phoenix Family Care is the right fit for you.

Main duties of the job

Provide excellent patient supportgreeting patients, handling queries, and ensuring a positive experience at the surgery.

Manage appointmentsbooking, amending, and coordinating schedules to keep the practice running smoothly.

Support clinical staffassisting GPs and nurses with administrative tasks, preparing paperwork, and ensuring information is accurate and up to date.

Handle patient recordsupdating systems, maintaining confidentiality, and ensuring data is accurate and secure.

Process prescriptionssupporting prescription requests and liaising with clinical staff and pharmacies.

General administrationanswering phones, responding to emails, scanning/filing documents, and helping with day to day ice tasks.

Contribute to a friendly team environmentcommunicating effectively, supporting colleagues, and helping improve patient care.

About us

About Our Team

You will be joining a very supportive and well-established multidisciplinary team consisting of4 GPs, 2 Advanced Nurse Practitioners (ANPs), a First Contact Physiotherapist (FCP), a Physician Associate (PA), 1 Clinical Pharmacist (CP), a Practice Nurse, a Healthcare Assistant (HCA), and our experienced administrative staff.

Your Role Within the Team

The successful candidate will work closely alongside our clinical and administrative teams to help deliver high quality, compassionate care to patients accessing primary care services. You will play an important part in maintaining smooth day to day operations, supporting both patients and clinicians, and contributing to the warm, collaborative atmosphere that makes Phoenix Family Care a great place to work.

Date posted

23 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3463-26-0000

Job locations

103 Leamington Road

Coventry

CV3 6GQ

Job description

Job responsibilities

The following are the core responsibilities of the Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. To support the Infection Prevention Control (IPC) lead and to work to the IPC Policy supporting the implementation of audits, training, support and evidence of compliance to the practice manager

b. To support the production of the IPC annual statement in conjunction with the practice manager

c. To develop, implement and embed an effective care management programme for the frail and housebound patients registered at the practice

d. To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice

e. To develop, implement and embed health promotion and wellbeing programmes

f. To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing

g. To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health

h. As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF

i. As required, to diagnose and manage acute and chronic conditions

j. To prescribe medication for patients in accordance with PGDs and own scope of practice

k. To review patient medications to enhance compliance

l. To provide guidance to patients in the use of prescribed and over-the-counter medications regarding side effects and dosages

m. To co-ordinate the provision of travel medicine services

n. To request pathology services and process pathology results as required

o. To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

p. To maintain accurate clinical records in conjunction with extant legislation

q. To ensure read codes are used effectively by all members of the nursing team

r. To ensure the appropriate maintenance and use of chronic disease registers

s. To develop, implement, embed and participate in well woman clinics

t. To develop, implement, embed and participate in well man clinics

u. To ensure compliance with the practice chaperone policy

v. To assist GPs with minor surgery when required

w. To prioritise health issues and intervene appropriately

x. To support the team in dealing with clinical emergencies

y. To recognise, assess and refer patients presenting with mental health needs

z. To implement vaccination programmes for adults and children

aa. To support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

bb. To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

cc. To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

dd. To support the clinical team with all safeguarding matters, in accordance with local and national policies

ee. To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

ff. To deliver opportunistic health promotion where appropriate

gg. Regularly monitor and check medical equipment and report faults to the practice manager.