Job summary
We are seeking a caring and driven Healthcare Assistant (HCA) to join our welcoming and supportive General Practice team. In this role, you will play a key part in delivering excellent patient care while supporting the clinical team in the smooth running of the practice.
Working closely with our nursing team and GPs, you will perform a variety of clinical duties. This position is ideal for candidates with prior HCA experience, particularly in primary care or community health, who are enthusiastic, organised, and committed to making a positive impact on patients lives.
This is a permanent role offering 25 to 37 hours per week.
Main duties of the job
The post holder will be responsible for supporting the nursing team in all aspects of their clinical and administrative activities, both within the surgery and during patient home visits.
Working alongside the administrative team, the post holder should ensure that all interactions between patients, visitors, and the practice team are conducted to the highest possible standards.
The successful candidate will ideally have:
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Experience working in a healthcare setting
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A patient-focused approach with excellent communication skills
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Ability to undertake Health Checks
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Experience with patient home visits
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Phlebotomy skills
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Blood pressure monitoring skills
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ECG monitoring skills (desirable)
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A strong team spirit
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A keen eye for detail and the ability to manage a wide range of tasks and shifting priorities
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A flexible approach, with a passion for development and training
About us
Ireland Wood & Horsforth Medical Practice is a vibrant, highly regarded GP practice in Leeds, caring for one of the citys largest patient populations, with around 28,000 patients across two modern, purpose-built sites.
We have a large and diverse team, including Care Navigators, Administration, GP partners, salaried doctors, and an experienced nursing team. We have a real focus on training and development and offer excellent opportunities to learn, develop, and expand your skills. We are passionate about creating a welcoming, supportive workplace where our team can thrive and reach their full potential.
Putting patients at the heart of everything we do, we pride ourselves on offering excellent access, continuity of care, and a friendly, professional environment. Our practices are part of the Woodsley and Holt Park Primary Care Network, serving the LS16 and LS18 communities with energy, dedication, and a forward-thinking approach to healthcare.
Job description
Job responsibilities
The post holder is responsible for working as a member of the Nursing Team in all aspects of their clinical and administrative activities, both in the surgeries and patients’ homes, where appropriate. Together with the Administrative Team, the post holder should ensure that the interactions between patients and other visitors to the Practice and Practice Team are to the standards agreed.
- Provide a personal resource and point of communication between the patient and the practice, both in the waiting area and during doctor/nurse/patient consultations.
- Assist patients in their usage of practice equipment and the collection of specimens.
- Act as a chaperone support if required by doctors/nurses.
- Maintain, store and retrieve records both manual and computerised.
- Provide clerical support for the Nursing Team including recording clinical information, preparation of appointment list and preparing and sending appointment letters.
- Receive and transmit information on the telephone to the agreed practice standard, with particular reference to confidentiality.
- Clinical responsibilities included in this job description will only be undertaken after adequate training has been verified. Clinical duties involved are shown in the appendix with involvement at a level appropriate to the grade. This is not an exhaustive list and will be adapted to reflect the needs of patients together with national and local policies e.g. Quality & Outcomes Framework (QOF)
- Adherence to the requirements of the Quality & Outcomes Framework (QOF)
Clinical duties involved are shown below. This is not an exhaustive list and will be adapted to reflect the needs of patients together with national and local policies:
Assist the Nursing Team in screening programmes including:
- measurement of height, weight, blood pressure
- urine analysis
- recording information both manually and on the computer system
- patient health checks
- Assisting with minor operations
- Carrying out ECG’s and 24hr BP monitoring
- Assisting with the insertion of IUCD’s
- Phlebotomy
- Simple dressings (desirable)
- Vaccinations B12/Flu (desirable)
Job description
Job responsibilities
The post holder is responsible for working as a member of the Nursing Team in all aspects of their clinical and administrative activities, both in the surgeries and patients’ homes, where appropriate. Together with the Administrative Team, the post holder should ensure that the interactions between patients and other visitors to the Practice and Practice Team are to the standards agreed.
- Provide a personal resource and point of communication between the patient and the practice, both in the waiting area and during doctor/nurse/patient consultations.
- Assist patients in their usage of practice equipment and the collection of specimens.
- Act as a chaperone support if required by doctors/nurses.
- Maintain, store and retrieve records both manual and computerised.
- Provide clerical support for the Nursing Team including recording clinical information, preparation of appointment list and preparing and sending appointment letters.
- Receive and transmit information on the telephone to the agreed practice standard, with particular reference to confidentiality.
- Clinical responsibilities included in this job description will only be undertaken after adequate training has been verified. Clinical duties involved are shown in the appendix with involvement at a level appropriate to the grade. This is not an exhaustive list and will be adapted to reflect the needs of patients together with national and local policies e.g. Quality & Outcomes Framework (QOF)
- Adherence to the requirements of the Quality & Outcomes Framework (QOF)
Clinical duties involved are shown below. This is not an exhaustive list and will be adapted to reflect the needs of patients together with national and local policies:
Assist the Nursing Team in screening programmes including:
- measurement of height, weight, blood pressure
- urine analysis
- recording information both manually and on the computer system
- patient health checks
- Assisting with minor operations
- Carrying out ECG’s and 24hr BP monitoring
- Assisting with the insertion of IUCD’s
- Phlebotomy
- Simple dressings (desirable)
- Vaccinations B12/Flu (desirable)
Person Specification
Qualifications
Essential
- GCSE Maths and English A to C
- Qualifications and Credit Framework (QCF) level 2 award in Healthcare (or equivalent e.g. Apprenticeship, NVQ Level 2)
- Successful completion of the Care Certificate (or equivalent)
Person Specification
Qualifications
Essential
- GCSE Maths and English A to C
- Qualifications and Credit Framework (QCF) level 2 award in Healthcare (or equivalent e.g. Apprenticeship, NVQ Level 2)
- Successful completion of the Care Certificate (or equivalent)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
