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Studholme Medical Centre

Medical Secretary

The closing date is 17 May 2026

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Job summary

Studholme Medical Centre Ashford Middlesex

50 Church Road

Ashford

Middlesex TW15 2TU

www.studholmemc.nhs.uk

Post required: Referral Secretary

Start date: As soon as convenient

Job Description

We are seeking a full time proactive and experienced referral secretary that can support our existing team. Ability to use initiative and to take ownership for their work is required. Experience with ERS and Emis web is desirable but training can be given. In return we offer a supportive, friendly environment with competitive salary along with NHS pension. We will consider candidates without experience that have transferable skills.

Main duties of the job

Secretarial Duties

  • Knowledge of EMIS web and Docman,

  • Good secretarial background, preferably in a medical environment

  • Proficient in typing letters of referral, Two week referrals and A&Gs and rarely transcribing dictation tapes.

  • E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients

  • Tasks - EMIS/Docman. Email relevant referrals/letters etc to appropriate department

  • Troubleshooting. Dealing with queries that crop up on a day to day basis

  • Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties.

  • Chase results/appointments with appropriate hospitals/GP for patients

  • Follow the correct NWS guidelines pathways for referrals

  • Open and distribute post. Stamp/frank post

  • Email relevant referrals/letters to appropriate department

  • Liaise with GPs regarding any queries concerns etc

  • Other tasks as required

About us

NHS GP Practice based in Ashford Middlesex TW15 2TU

This role is based at a single site and is ideally full time. We can flex the daily hours to depending on the applicant.

Details

Date posted

24 February 2026

Pay scheme

Other

Salary

Depending on experience NHS pension

Contract

Permanent

Working pattern

Full-time

Reference number

A3452-26-0001

Job locations

50 Church Road

Ashford

Middlesex

TW15 2TU


Job description

Job responsibilities

Studholme Medical Centre Ashford Middlesex

50 Church Road

Ashford

Middlesex TW15 2TU

www.studholmemc.nhs.uk

Post required: Referral Secretary

Start date: As soon as convenient

Job Description

We are seeking a full time proactive and experienced referral secretary that can support our existing team. Ability to use initiative and to take ownership for their work is required. Experience with ERS and Emis web is desirable but training can be given. In return we offer a supportive, friendly environment with competitive salary along with NHS pension. We will consider candidates without experience that have transferable skills.

Secretarial Duties

  • Knowledge of EMIS web and Docman,

  • Good secretarial background, preferably in a medical environment

  • Proficient in typing letters of referral, Two week referrals and A&Gs and rarely transcribing dictation tapes.

  • E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients

  • Tasks - EMIS/Docman. Email relevant referrals/letters etc to appropriate department

  • Troubleshooting. Dealing with queries that crop up on a day to day basis

  • Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties.

  • Chase results/appointments with appropriate hospitals/GP for patients

  • Follow the correct NWS guidelines pathways for referrals

  • Open and distribute post. Stamp/frank post

  • Email relevant referrals/letters to appropriate department

  • Liaise with GPs regarding any queries concerns etc

  • Other tasks as required

Job description

Job responsibilities

Studholme Medical Centre Ashford Middlesex

50 Church Road

Ashford

Middlesex TW15 2TU

www.studholmemc.nhs.uk

Post required: Referral Secretary

Start date: As soon as convenient

Job Description

We are seeking a full time proactive and experienced referral secretary that can support our existing team. Ability to use initiative and to take ownership for their work is required. Experience with ERS and Emis web is desirable but training can be given. In return we offer a supportive, friendly environment with competitive salary along with NHS pension. We will consider candidates without experience that have transferable skills.

Secretarial Duties

  • Knowledge of EMIS web and Docman,

  • Good secretarial background, preferably in a medical environment

  • Proficient in typing letters of referral, Two week referrals and A&Gs and rarely transcribing dictation tapes.

  • E-referrals (choose & Book) make appointments for the patients, send patient appointment details, liaise with hospital/patients

  • Tasks - EMIS/Docman. Email relevant referrals/letters etc to appropriate department

  • Troubleshooting. Dealing with queries that crop up on a day to day basis

  • Dealing with telephone enquiries with hospitals, patients, insurance companies & third parties.

  • Chase results/appointments with appropriate hospitals/GP for patients

  • Follow the correct NWS guidelines pathways for referrals

  • Open and distribute post. Stamp/frank post

  • Email relevant referrals/letters to appropriate department

  • Liaise with GPs regarding any queries concerns etc

  • Other tasks as required

Person Specification

Experience

Essential

  • Experience of working as a medical secretary or within a professional environment.

Qualifications

Essential

  • GCSE grade 7 or above in English

Desirable

  • Previous Experience of working as a Medical Secretary

see job description

Essential

  • see job description
Person Specification

Experience

Essential

  • Experience of working as a medical secretary or within a professional environment.

Qualifications

Essential

  • GCSE grade 7 or above in English

Desirable

  • Previous Experience of working as a Medical Secretary

see job description

Essential

  • see job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Studholme Medical Centre

Address

50 Church Road

Ashford

Middlesex

TW15 2TU


Employer's website

https://www.studholmemc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Studholme Medical Centre

Address

50 Church Road

Ashford

Middlesex

TW15 2TU


Employer's website

https://www.studholmemc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jo.breen1@nhs.net

Details

Date posted

24 February 2026

Pay scheme

Other

Salary

Depending on experience NHS pension

Contract

Permanent

Working pattern

Full-time

Reference number

A3452-26-0001

Job locations

50 Church Road

Ashford

Middlesex

TW15 2TU


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