Diamond Health Group

Personal Assistant

Information:

This job is now closed

Job summary

Diamond Health Group is currently seeking a skilled and organised Personal Assistant (PA) to support the Practice Management team in their day to day duties. Working 37 hours across either a 4 or 5 day week.

It is our aim to create a place where we provide the best compassionate care possible for our patients within the constrains of the NHS. We are a practice with approximately 14,100 patients and we pride ourselves in the care and support we provide our patients and colleagues.

As a Personal Assistant to the Practice Management team, you will play a vital role in ensuring the efficient functioning of our practice. You will provide support with the effective administration, organisation and management of the practice, allowing them to focus on strategic tasks and forward planning.

The PA will work under the direction of the Practice Manager, striving to enhance a number of key systems in both clinical and administrative areas. You will play an integral role in the leadership team.

Main duties of the job

Key duties will include but not limited to:

  • Administration support
  • Communications
  • Project coordination and implementation
  • Meeting and presentation support
  • Record keeping and compliance
  • CQC framework compliance support
  • Basic IT support for new starters and leavers in the organisation

About us

Diamond Health Group is situated in central Yeovil, with a branch site on the outskirts at Abbey Manor Park. We are a forward-thinking organisation with a multi-professional workforce striving to provide high quality care, education and training. Hendford Lodge Medical Centre is accredited as a training practice and believes in building for the future, having a strong track record of training a range of both health professionals and non-clinical staff.

We offer 27 days annual leave per year (pro rata) and enrolment into the NHS Pension Scheme.

Details

Date posted

13 June 2024

Pay scheme

Other

Salary

£12.86 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3449-24-0005

Job locations

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ


Job description

Job responsibilities

This role is established to support the Practice Management team in carrying out day-to-day activities and to provide an element of cover or source of advice in the event of their absence.

Please see the attached job description for full details.

Job description

Job responsibilities

This role is established to support the Practice Management team in carrying out day-to-day activities and to provide an element of cover or source of advice in the event of their absence.

Please see the attached job description for full details.

Person Specification

Personal qualities

Essential

  • Good degree of accuracy and attention to detail
  • Excellent IT skills
  • Understanding of basic health and social care terminology
  • Ability to cope with multiple demands and work in a past paced, ever changing environment
  • Positive attitude, self motivated and ability to motivate others.
  • Flexible working attitude
  • Ability to adhere to confidentiality at all times
  • Integrity and loyalty
  • Ability to use initiative and own judgement

Other

Essential

  • Commit to a DBS check

Desirable

  • Full and clean UK driving licence

Experience

Essential

  • Experience working with the public
  • Administrative experience

Desirable

  • Experience of working in a GP practice or healthcare environment
  • Experience of clinical systems such as Emis web
  • Experience working with multidisciplinary teams
  • Relevant health and safety experience
  • Experience producing agendas and minutes for meetings

Qualifications

Essential

  • Educated to GCSE level or equivalent, including excellent literacy and numeracy skills

Desirable

  • Leadership / and or management qualification
  • AMSPAR qualification
  • Appropriate NVQ III certificate e.g Business Administration, Secretarial Support or equivalent level qualification
Person Specification

Personal qualities

Essential

  • Good degree of accuracy and attention to detail
  • Excellent IT skills
  • Understanding of basic health and social care terminology
  • Ability to cope with multiple demands and work in a past paced, ever changing environment
  • Positive attitude, self motivated and ability to motivate others.
  • Flexible working attitude
  • Ability to adhere to confidentiality at all times
  • Integrity and loyalty
  • Ability to use initiative and own judgement

Other

Essential

  • Commit to a DBS check

Desirable

  • Full and clean UK driving licence

Experience

Essential

  • Experience working with the public
  • Administrative experience

Desirable

  • Experience of working in a GP practice or healthcare environment
  • Experience of clinical systems such as Emis web
  • Experience working with multidisciplinary teams
  • Relevant health and safety experience
  • Experience producing agendas and minutes for meetings

Qualifications

Essential

  • Educated to GCSE level or equivalent, including excellent literacy and numeracy skills

Desirable

  • Leadership / and or management qualification
  • AMSPAR qualification
  • Appropriate NVQ III certificate e.g Business Administration, Secretarial Support or equivalent level qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Diamond Health Group

Address

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ


Employer's website

https://www.diamondhealthgroup.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Diamond Health Group

Address

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ


Employer's website

https://www.diamondhealthgroup.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR & Patient Services Manager

Shannon Wiltshire

Shannon.Wiltshire@nhs.net

07591655124

Details

Date posted

13 June 2024

Pay scheme

Other

Salary

£12.86 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3449-24-0005

Job locations

Hendford Lodge Medical Centre

74 Hendford

Yeovil

Somerset

BA20 1UJ


Supporting documents

Privacy notice

Diamond Health Group's privacy notice (opens in a new tab)