Job summary
Clinical Administrator / Medical Coder / Summariser
An exciting opportunity to join a supportive and dedicated team
We are looking for an experienced and enthusiastic individual to join our friendly and forward-thinking practice team as a Clinical Administrator / Medical Coder / Summariser. This role has become available due to the upcoming retirement of a long-standing team member, and we are keen to find someone who can bring knowledge, dedication, and a collaborative spirit to the role.
The ideal candidate will have experience in a primary care setting and demonstrate excellent communication, leadership, and organisational skills. You will need to be confident working within a busy, fast-paced environment and able to manage multiple priorities effectively. Strong IT skills and an eye for detail are essential, along with the ability to work well both independently and as part of a team.
If youre passionate about supporting patient care through accurate coding, summarising, and clinical administrationand want to be part of a welcoming team that values your contributionthen we would love to hear from you.
Main duties of the job
Provide essential support to clinicians and wider staff, contributing to the delivery of high-quality patient services within a safe, efficient, and well-organised work environment.
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Review and process incoming patient records, including both paper documents and GP2GP electronic transfers.
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Accurately summarise and read-code relevant medical history into patient records, ensuring consistency and completeness.
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Extract and identify key clinical information from incoming correspondence, ensuring accurate coding and appropriate follow-up actions are recorded.
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Appropriately assign and forward clinical tasks or documents to GPs, nurses, or pharmacists for further action.
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Uphold the highest standards of confidentiality at all times, both within and outside the workplace.
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Identify and correct anomalies within patient records, ensuring records are structured and maintained in line with practice protocols.
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Ensure patient records are well-organised, up to date, correctly labelled, and repaired or maintained as needed.
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Foster positive working relationships with all members of the practice team, including clinical and administrative staff.
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Provide general administrative support to clinical staff as required, contributing to the smooth running of daily operations.
About us
Albany House is a welcoming and supportive practice located in a beautiful Grade II listed building in the heart of Worcester. We provide care to a diverse patient population of over 7,000 individuals.
Our open and friendly work environment encourages professional development. We hold regular meetings for all our staff to share ideas, best practices, and support one another. A good sense of humour is essential!
Our team includes 3 partners, 3 salaried doctors, an ANP, a fantastic nursing team (comprising of 3 HCAs), as well as a skilled managerial team and support staff.
Job description
Job responsibilities
Ensure accurate and consistent SNOMED coding to support patient recall systems and maintain high-quality, comprehensive medical records.
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Summarise the medical history of all new patients using both paper records and electronic sources, ensuring completeness and accuracy.
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Prepare and review patient records prior to granting Online Access, ensuring they are appropriately summarised and meet practice standards.
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Open, sort, scan, and accurately code all incoming correspondence, including referral letters, hospital communications, and other confidential documentation.
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Appropriately allocate and forward clinical correspondence or tasks to the relevant GP, nurse, or pharmacist for action.
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Liaise with external healthcare providers to chase missing or incomplete medical records, ensuring all relevant information is obtained and recorded.
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Maintain and update existing patient records, including making necessary adjustments to diary entries and correcting any identified inaccuracies.
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Monitor the GP2GP inbox, ensuring timely processing, scanning, and summarisation of transferred records.
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Correct anomalies within patient notes and restructure computerised records when required to ensure consistency and usability.
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Ensure all patient records are kept neat, well-organised, and current, including labelling, repairing, and filing as necessary.
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Undertake any other duties reasonably requested by the management team to support the smooth operation of the practice.
Job description
Job responsibilities
Ensure accurate and consistent SNOMED coding to support patient recall systems and maintain high-quality, comprehensive medical records.
-
Summarise the medical history of all new patients using both paper records and electronic sources, ensuring completeness and accuracy.
-
Prepare and review patient records prior to granting Online Access, ensuring they are appropriately summarised and meet practice standards.
-
Open, sort, scan, and accurately code all incoming correspondence, including referral letters, hospital communications, and other confidential documentation.
-
Appropriately allocate and forward clinical correspondence or tasks to the relevant GP, nurse, or pharmacist for action.
-
Liaise with external healthcare providers to chase missing or incomplete medical records, ensuring all relevant information is obtained and recorded.
-
Maintain and update existing patient records, including making necessary adjustments to diary entries and correcting any identified inaccuracies.
-
Monitor the GP2GP inbox, ensuring timely processing, scanning, and summarisation of transferred records.
-
Correct anomalies within patient notes and restructure computerised records when required to ensure consistency and usability.
-
Ensure all patient records are kept neat, well-organised, and current, including labelling, repairing, and filing as necessary.
-
Undertake any other duties reasonably requested by the management team to support the smooth operation of the practice.
Person Specification
The Ideal Candidate
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Fully understands the importance of Confidentiality and Information Governance
- Ability to interpret written information accurately
- Excellent written and verbal communication skills
- Able to work as part of a multi-disciplinary team with a friendly approachable manner.
- Able to problem solve, use initiative and prioritise tasks.
- Organised, conscientious and methodical
- Exceptional standards of accuracy and attention to detail
- Awareness of data protection/confidentiality
- Reliable, flexible and adaptable to change
- Good time management skills
- Professional attitude
Experience
Essential
- Experience of summarising medical records or read coding of medical information
- Ability to use EMIS web and DOCMAN software
- Ability to use Microsoft Office/Word
Qualifications
Essential
- Experience working in the NHS or in primary care
- 5 GCSEs (or equivalent) including Maths and English
- Knowledge of medical terminology
Person Specification
The Ideal Candidate
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Fully understands the importance of Confidentiality and Information Governance
- Ability to interpret written information accurately
- Excellent written and verbal communication skills
- Able to work as part of a multi-disciplinary team with a friendly approachable manner.
- Able to problem solve, use initiative and prioritise tasks.
- Organised, conscientious and methodical
- Exceptional standards of accuracy and attention to detail
- Awareness of data protection/confidentiality
- Reliable, flexible and adaptable to change
- Good time management skills
- Professional attitude
Experience
Essential
- Experience of summarising medical records or read coding of medical information
- Ability to use EMIS web and DOCMAN software
- Ability to use Microsoft Office/Word
Qualifications
Essential
- Experience working in the NHS or in primary care
- 5 GCSEs (or equivalent) including Maths and English
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.