Grafton Medical Partners

Health Care Assisstant

Information:

This job is now closed

Job summary

We are dynamic and enthusiastic team looking for a proactive individual to work as a HCA supporting our Practice Clinical Team with every day patient care.

Main duties of the job

The ideal candidate will be reporting to the Practice Nurse Manager and strictly in accordance with specific practice guidelines and protocols. Responsible for attending to patients who wish to be seen by a health care professional by carrying out all relevant forms of care.

About us

Grafton Medical Partners is a PCN serving more than 42,000 patients across 3 different sites within Tooting. We strive to provide supportive and friendly working environment for all of our staff. In turn, we provide a warm and welcoming service to our patients, who over they years, have built up very strong relationships with our longstanding team of members (both clinical and non-clinical), which we aim to maintain.

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

Depending on experience From £11.00 to £14.00 per hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3431-23-0007

Job locations

Trevelyan House Surgery

160 Tooting High Street

London

SW17 0RT


The Lambton Road Medical Practice

1 Lambton Road

London

SW20 0LW


Job description

Job responsibilities

Job Responsibilities

Phlebotomy:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

  • Collection of sample(s) of blood in accordance with training and procedures

  • Ensuring samples are stored in appropriate containers

  • Accurate, legible labelling of all samples to confirm patient identity

  • Checking patient identification against GP/nurse request and confirming with patient whenever possible

  • Recording collection of blood sample in patient record in accordance with practice procedure

  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

  • Ensuring that anomalies are reported to a senior member of staff

  • Notifying the GP/nurse of any significant patient issues

  • Liaising with and assisting members of the administrative team

Main Duties:

  • Utilise EMIS to record all treatment and care, applying all appropriate templates and protocols relating to recording of patient data, as well as

  • New Patient Health Checks

  • ECG recording

  • ABPM

  • Blood pressure check

  • Vaccine/cold chain storage, monitoring and recording Assisting with the collection and collation of data on needs related to health and well-being

  • Administration of Flu, B12 and Pneumococcal Vaccinations

  • Staple/Clip/Stitch/Suture Removal

  • Phlebotomy

  • NHS Health Checks

  • Dressings: Following wound management plan

  • Chaperoning duties

  • General surgery supplies

  • Preparing and maintaining environments and equipment before, during and after patient care interventions

  • Assisting in the assessment and surveillance of patients health and well-being

  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  • Helping to raise awareness of health and well-being and how it can be promoted

Other Duties:

  • To keep clinical rooms stocked with appropriate stores and keep all cupboards clean and tidy.

Other delegated duties considered appropriate to the post:

  • To undertake any other reasonable tasks as allocated by managers.

  • This job description is not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonable required.

Working Environment:

  • Carry out routine checks to ensure your work station is clean and tidy at the start and end of your shift.

  • Ensure all equipment in your work station is operational and up to date and report any issues to your line manager.

  • Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.

Experience:

  • 6 months UK experience is essential

Health & Safety:

  • Assist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  • In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and theirs carers, practice staff and other health care workers. They may also have access to information relating to the Practice as a business organisation. All such information is to be regarded as strictly as confidential.

  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  • To work in accordance of all Practice written protocols.

Equality and diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

  • Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk.

  • Assess own performance and take accountability for own actions, either directly or under supervision.

  • Effectively manage own time, workload and sources.

Communication

The post holder should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.

  • Communicate effectively with patients and carers.

  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Disclosure and Barring Service Check

This post is subject to the rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Candidates are requested to forward their CVs via email at swlicb.trevelyanhousesurgery@nhs.net for the attention of HR.

Job description

Job responsibilities

Job Responsibilities

Phlebotomy:

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

  • Collection of sample(s) of blood in accordance with training and procedures

  • Ensuring samples are stored in appropriate containers

  • Accurate, legible labelling of all samples to confirm patient identity

  • Checking patient identification against GP/nurse request and confirming with patient whenever possible

  • Recording collection of blood sample in patient record in accordance with practice procedure

  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

  • Ensuring that anomalies are reported to a senior member of staff

  • Notifying the GP/nurse of any significant patient issues

  • Liaising with and assisting members of the administrative team

Main Duties:

  • Utilise EMIS to record all treatment and care, applying all appropriate templates and protocols relating to recording of patient data, as well as

  • New Patient Health Checks

  • ECG recording

  • ABPM

  • Blood pressure check

  • Vaccine/cold chain storage, monitoring and recording Assisting with the collection and collation of data on needs related to health and well-being

  • Administration of Flu, B12 and Pneumococcal Vaccinations

  • Staple/Clip/Stitch/Suture Removal

  • Phlebotomy

  • NHS Health Checks

  • Dressings: Following wound management plan

  • Chaperoning duties

  • General surgery supplies

  • Preparing and maintaining environments and equipment before, during and after patient care interventions

  • Assisting in the assessment and surveillance of patients health and well-being

  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  • Helping to raise awareness of health and well-being and how it can be promoted

Other Duties:

  • To keep clinical rooms stocked with appropriate stores and keep all cupboards clean and tidy.

Other delegated duties considered appropriate to the post:

  • To undertake any other reasonable tasks as allocated by managers.

  • This job description is not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonable required.

Working Environment:

  • Carry out routine checks to ensure your work station is clean and tidy at the start and end of your shift.

  • Ensure all equipment in your work station is operational and up to date and report any issues to your line manager.

  • Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your line manager.

Experience:

  • 6 months UK experience is essential

Health & Safety:

  • Assist in promoting and maintaining your own and others health, safety and security as defined in the Practice Health and Safety policy. Ensure that any hazards in your working area are reported immediately to your line manager.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  • In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and theirs carers, practice staff and other health care workers. They may also have access to information relating to the Practice as a business organisation. All such information is to be regarded as strictly as confidential.

  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  • To work in accordance of all Practice written protocols.

Equality and diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues to include:

  • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

  • Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk.

  • Assess own performance and take accountability for own actions, either directly or under supervision.

  • Effectively manage own time, workload and sources.

Communication

The post holder should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.

  • Communicate effectively with patients and carers.

  • Recognise peoples needs for alternative methods of communication and respond accordingly.

Disclosure and Barring Service Check

This post is subject to the rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Candidates are requested to forward their CVs via email at swlicb.trevelyanhousesurgery@nhs.net for the attention of HR.

Person Specification

Experience

Essential

  • Experience in working at a GP Surgery/Primary Care
  • Experience working within a Nursing Team

Desirable

  • Experience in working at an UK based setting

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Qualified to NVQ level 2 in Health and Social Care

Desirable

  • Qualified in Phlebotomy
  • Qualified to NVQ level 3
Person Specification

Experience

Essential

  • Experience in working at a GP Surgery/Primary Care
  • Experience working within a Nursing Team

Desirable

  • Experience in working at an UK based setting

Qualifications

Essential

  • GCSE grade A to C in English and Maths
  • Qualified to NVQ level 2 in Health and Social Care

Desirable

  • Qualified in Phlebotomy
  • Qualified to NVQ level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grafton Medical Partners

Address

Trevelyan House Surgery

160 Tooting High Street

London

SW17 0RT


Employer's website

https://www.trevelyanhousesurgery.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Grafton Medical Partners

Address

Trevelyan House Surgery

160 Tooting High Street

London

SW17 0RT


Employer's website

https://www.trevelyanhousesurgery.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Administrator

Konstantina Malamova

konstantina.malamova@nhs.net

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

Depending on experience From £11.00 to £14.00 per hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3431-23-0007

Job locations

Trevelyan House Surgery

160 Tooting High Street

London

SW17 0RT


The Lambton Road Medical Practice

1 Lambton Road

London

SW20 0LW


Privacy notice

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