Job responsibilities
Duties and Responsibilities:
New
patient health checks
ECG
recording
Phlebotomy
(including blood tests for specialist clinics, such as CHD or Diabetic clinic)
Spirometry
Chaperoning
duties
Processing
and management of laboratory samples requested by GPs/Nurses
Cleaning
and Maintenance of clinical equipment register to ensure that servicing and
calibration of equipment is carried out in line with manufacturers
recommendations (generally annually)
Vaccine/cold
chain storage, monitoring and recording
Surgical
equipment and vaccine re-stocking and stock rotation
Preparing
and maintaining environments and equipment before, during and after patient
care interventions including assisting GPs during the performance of minor
operations
Assisting
in the assessment and surveillance of patients health and well-being
Undertaking
specific clinical activities for named patients that have been delegated and
taught specifically in relation to that individual
Helping
to raise awareness of health and well-being and how it can be promoted
Assisting
with the collection and collation of data on needs related to health and
well-being
The
administration of injections (e.g. Influenza, B12 etc.) under the strict
direction of a Patient Specific Direction.
Healthy
Heart MOTs
Well
person checks (such as senior screening)
Urine
dips for analysis
Monitoring
of blood pressure
Assisting
with minor surgery operations
Maintenance of the Practice Clinical equipment
register, ensuring that all clinical equipment is serviced and calibrated in
accordance with the manufacturers recommendations. This also involves
arranging the annual clinical equipment check.
Maintaining the stock of patient information
leaflets to ensure they are current and relevant, ordering new stock and
disposing of old stock as necessary.
The
Management of patients who are stable on anti-coagulation (using the coagu
check machine).
Coeliac
reviews
Dopplers
This list is not exhaustive and it is
reasonable that the post holder takesonadditional duties that are
commensurate with the role.
Confidentiality:
All staff are contractually bound by
the terms of the NHS Code of Confidentiality.
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and
have the right to expect that staff will respect their privacy and act
appropriately
In the performance of the duties outlined in this Job
Description, the post-holder may have access to confidential information
relating to patients and their carers, Practice staff and other healthcare
workers. They may also have access to
information relating to the Practice as a business organisation. All such
information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the Practice may only be divulged to
authorised persons in accordance with the Practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data
Health
& Safety:
The
post-holder will implement and lead on a full range of promotion and management
of their own and others health and safety and infection control as defined in
the practice Health & Safety Policy and the practice Infection Control
policy and published procedures. This will include (but will not be limited
to):
Using
personal security systems within the workplace according to Practice guidelines
Awareness
of national standards of infection control and cleanliness and regulatory /
contractual / professional requirements, and good practice guidelines
Responsible
for the correct and safe management of the specimens process including
collection, labelling, handling, use of correct and clean containers, storage
and transport arrangements
Management
and maintenance of Personal Protective Equipment (PPE) for the practice
including provision, ordering, availability and ongoing correct usage by staff
Responsible
for hand hygiene across the practice
Ownership
of infection control and clinically based patient care protocols, and
implementation of those protocols across the practice
Active
observation of current working practices across the practice in relation to
infection control, cleanliness and related activities, ensuring that procedures
are followed and weaknesses / training needs are identified, escalating issues
as appropriate
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks across clinical and patient process
Making
effective use of training to update knowledge and skills, and initiate and
manage the training of others across the full range of infection control and
patient processes
Monitoring
practice facilities and equipment in relation to infection control, ensuring
that provision of hand cleansing facilities, wipes etc are sufficient to ensure
a good clinical working environment. Lack of facilities to be escalated as
appropriate.
Safe
management of sharps procedures including training, use, storage and disposal
Using
appropriate infection control procedures, maintaining work areas in a tidy,
clean and sterile, and safe way, free from hazards. Initiation of remedial /
corrective action where needed or escalation to responsible management
Actively
identifying, reporting, and correction of health and safety hazards and
infection hazards immediately when recognised
Keeping
own work areas and general / patient areas generally clean, sterile,
identifying issues and hazards / risks in relation to other work areas within
the business, and assuming responsibility in the maintenance of general
standards of cleanliness across the business in consultation (where
appropriate) with other sector managers
Undertaking
periodic infection control training
Routine
management of own team / team areas, and maintenance of work space standards
Waste
management including collection, handling, segregation, container management,
storage and collection
Spillage
control procedures, management and training
Decontamination
control procedures, management and training, and equipment maintenance
Maintenance
of sterile environments
Equality
and Diversity:
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with Practice procedures and policies, and current
legislation
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving
in a manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional
Development:
In addition
to the successful completion and attainment of NVQ3 Healthcare Assistant, the
post-holder will participate in any training programme implemented by the
Practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work
Quality:
The
post-holder will strive to maintain quality within the Practice, and will:
Alert
other team members to issues of quality and risk
Assess
own performance and take accountability for own actions, either directly or
under supervision
Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
Work
effectively with individuals in other agencies to meet patients needs
Effectively
manage own time, workload and resources
Communication:
The post-holder should recognise the importance of
effective communication within the team and will strive to:
Communicate
effectively with other team members
Communicate
effectively with patients and carers
Recognise
peoples needs for alternative methods of communication and respond accordingly
Contribution
to the Implementation of Services:
The
post-holder will:
Apply
Practice policies, standards and guidance
Discuss
with other members of the team how the policies, standards and guidelines will
affect own work
Participate
in audit where appropriate
