Lavender Hill Group Practice

Patient Pathway Coordinator for Receptionist Team at GP Practice

Information:

This job is now closed

Job summary

We want to increase our Patient Pathway Coordinators team to join our committed and friendly Reception team at our GP Practice and are currently looking for two new enthusiastic additions to join us on a part-time and full-time basis.

Main duties of the job

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or by email

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way either in person

Undertake a variety of administrative duties to assist in the smooth running of the practice: prescriptions, scanning, registrations, referrals

Facilitate effective communication between patients and clinical team members and the wider primary care team.

About us

We are a large, innovative and well-organised London Teaching Practice with a traditional ethos of patient-centred continuity of care based in Battersea, South West London.

We have excellent reviews from patients both for the clinical and admin teams within the Practice, which we are really proud of.

Details

Date posted

13 October 2023

Pay scheme

Other

Salary

£11.95 an hour as per London Living Wage rate

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3383-23-0000

Job locations

Lavender Hill Group Practice

19 Pountney Road

Battersea, London

SW11 5TU


Job description

Job responsibilities

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or by email

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way either in person

Undertake a variety of administrative duties to assist in the smooth running of the practice: prescriptions, scanning, registrations, referrals

Facilitate effective communication between patients and clinical team members and the wider primary care team.

Job description

Job responsibilities

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone or by email

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way either in person

Undertake a variety of administrative duties to assist in the smooth running of the practice: prescriptions, scanning, registrations, referrals

Facilitate effective communication between patients and clinical team members and the wider primary care team.

Person Specification

Experience

Desirable

  • Experience of working in Primary Care or in an NHS setting
Person Specification

Experience

Desirable

  • Experience of working in Primary Care or in an NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lavender Hill Group Practice

Address

Lavender Hill Group Practice

19 Pountney Road

Battersea, London

SW11 5TU


Employer's website

https://www.lhgp.org.uk/ (Opens in a new tab)

Employer details

Employer name

Lavender Hill Group Practice

Address

Lavender Hill Group Practice

19 Pountney Road

Battersea, London

SW11 5TU


Employer's website

https://www.lhgp.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

Jo Acres

joanne.acres@nhs.net

Details

Date posted

13 October 2023

Pay scheme

Other

Salary

£11.95 an hour as per London Living Wage rate

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3383-23-0000

Job locations

Lavender Hill Group Practice

19 Pountney Road

Battersea, London

SW11 5TU


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