Receptionist

Greystones Medical Centre

Information:

This job is now closed

Job summary

We are seeking an enthusiastic individual with good communication skills, a proactive approach and able to multitask to join our small, friendly and effective team to help maintain the smooth running of front desk activities. Previous reception/customer service experience would be an advantage.

Please note this role is for 13 hours per week

Main duties of the job

Ability to prioritise and organise workloads

Able to use initiative within a constantly changing and pressured environment

Be confident in using a keyboard and be tech savvy: we currently use SystmOne

Be confident in using the telephone with ability to occasionally manage difficult or confrontational conversations

Willing to take on additional roles in an ever changing and developing GP practice environment

General knowledge of office procedures and policies

Knowledge of medical terminology desired but not essential

Have a professional appearance and demeanour at all times

Be a good team player with initiative and a flexible approach to work

Attention to detail is a real plus within the team

Remaining calm under pressure, being non-judgmental and conscientious

Able to always remain confidential with excellent communication skills

About us

Greystones Medical Centre is located in S11 close to Ecclesall Road amenities with good transport links from the city centre. We are a small practice with a well established work force. Patient demographics are primarily young professionals and families. Actively encourage personal development opportunities with the full support of the management team.

Date posted

23 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3376-24-0000

Job locations

33 Greystones Road

Sheffield

South Yorkshire

S11 7BJ


Job description

Job responsibilities

You will be the first person a patient will meet when entering our Practice so good manners and a professional approach is expected every time, whether it is a face to face enquiry or answering the many the telephone calls

Scheduling appointments for patients

Ensuring the appointments system runs smoothly

Accurately registering and recording of new patients

Managing patient prescriptions requests

Actioning the daily task list

Explaining practice procedures to new patients and dealing with all requests in a clear and courteous manner

Screening enquiries for the doctors and clinical staff

Liaising with local pharmacies, couriers and other outside agencies

Maintaining a clean reception area to show a professional image

Job description

Job responsibilities

You will be the first person a patient will meet when entering our Practice so good manners and a professional approach is expected every time, whether it is a face to face enquiry or answering the many the telephone calls

Scheduling appointments for patients

Ensuring the appointments system runs smoothly

Accurately registering and recording of new patients

Managing patient prescriptions requests

Actioning the daily task list

Explaining practice procedures to new patients and dealing with all requests in a clear and courteous manner

Screening enquiries for the doctors and clinical staff

Liaising with local pharmacies, couriers and other outside agencies

Maintaining a clean reception area to show a professional image

Person Specification

Experience

Desirable

  • Experience of front facing customer service/receptionist work
Person Specification

Experience

Desirable

  • Experience of front facing customer service/receptionist work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greystones Medical Centre

Address

33 Greystones Road

Sheffield

South Yorkshire

S11 7BJ


Employer's website

https://greystonesmedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Greystones Medical Centre

Address

33 Greystones Road

Sheffield

South Yorkshire

S11 7BJ


Employer's website

https://greystonesmedicalcentre.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Rebecca Lambe

rebecca.lambe@nhs.net

01142666528

Date posted

23 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3376-24-0000

Job locations

33 Greystones Road

Sheffield

South Yorkshire

S11 7BJ


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