Manor View Practice

Health Care Assistant

The closing date is 17 November 2025

Job summary

We have a vacancy for a health care assistant with Phlebotomy experience to join our friendly team in this large GP practice. Working mornings we are flexible and open to a discussion about days and hours.

Main duties of the job

Phlebotomy duties, stock maintenance and clinical supplies, run coagulation clinics, ECGs, BP and testing samples to support the nuring team.

About us

We are a large GP practice with 4 sites in South Hertfordshire and approximately 50,000 patients. Our staff team is very friendly and cohesive and you will be made to feel very welcome. We do not mind what your HCA background is but it would be helpful to have GP practice experience.

Details

Date posted

05 November 2025

Pay scheme

Other

Salary

£14.50 to £15.10 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3374-25-0015

Job locations

Bushey Medical Centre

London Road

Bushey

Hertfordshire

WD23 2NN


Doctors Surgery

Leavesden Road

Watford

WD245DG


Job description

Job responsibilities

Job Summary

The purpose of the role is to:

Assist the GPs and nursing team in the service and delivery of health care of the practice population.

The post holder will work under supervision of the nursing team and undertake tasks/duties delegated appropriately. The post holder will work collaboratively with the general practice team to meet patient needs.

Duties and Responsibilities:

To prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials

  • To maintain vaccine stock levels and stock rotation as agreed with the practice nurses
  • To maintain and order drugs, instruments and clinical supplies
  • Phlebotomy
    • To collect blood samples from patients as requested by Health care professionals, by means of venepuncture, skin puncture or other approved methods. Requests for blood will be for a large variety of routine and special tests, and must be collected into the appropriate tubes.
    • To ensure that patient identification details are checked on every patient before the venepuncture procedure is performed.
    • To ensure correct labelling of sample tubes with patient details and the correlation of request forms with samples.

  • To run Anticoagulation Clinics
  • Appropriate dressing changes
  • To correctly store instruments
  • To take and record blood pressures using templates as requested by the doctors and nurses
  • To perform ECGs as required
  • Patient care duties including blood pressures, ECGs, new patient screening, stitch removal, 24hr BP fit/download, smoking cessation, ear syringe, NHS health checks, flu, well person checks and h pylori tests.
  • Assisting with minor operations clinics
  • To test urine specimens using appropriate equipment and record as requested
  • To perform other clinical tasks as trained and agreed to meet the needs of the practice
  • To perform any other task within the skills of the post holder

General:

Maintain any required registrations and certifications necessary to fulfil your role.

To promote a professional approach at all times by dress and attitude to patients and staff, both in and out of the Practice, setting an example for those under your direct authority and to the team as a whole.

To maintain you own continuous CPD and insure a PDP is kept up to date in line with the practice and nursing team development plans.

To participate in and attend practice meetings and in-house training.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Job description

Job responsibilities

Job Summary

The purpose of the role is to:

Assist the GPs and nursing team in the service and delivery of health care of the practice population.

The post holder will work under supervision of the nursing team and undertake tasks/duties delegated appropriately. The post holder will work collaboratively with the general practice team to meet patient needs.

Duties and Responsibilities:

To prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials

  • To maintain vaccine stock levels and stock rotation as agreed with the practice nurses
  • To maintain and order drugs, instruments and clinical supplies
  • Phlebotomy
    • To collect blood samples from patients as requested by Health care professionals, by means of venepuncture, skin puncture or other approved methods. Requests for blood will be for a large variety of routine and special tests, and must be collected into the appropriate tubes.
    • To ensure that patient identification details are checked on every patient before the venepuncture procedure is performed.
    • To ensure correct labelling of sample tubes with patient details and the correlation of request forms with samples.

  • To run Anticoagulation Clinics
  • Appropriate dressing changes
  • To correctly store instruments
  • To take and record blood pressures using templates as requested by the doctors and nurses
  • To perform ECGs as required
  • Patient care duties including blood pressures, ECGs, new patient screening, stitch removal, 24hr BP fit/download, smoking cessation, ear syringe, NHS health checks, flu, well person checks and h pylori tests.
  • Assisting with minor operations clinics
  • To test urine specimens using appropriate equipment and record as requested
  • To perform other clinical tasks as trained and agreed to meet the needs of the practice
  • To perform any other task within the skills of the post holder

General:

Maintain any required registrations and certifications necessary to fulfil your role.

To promote a professional approach at all times by dress and attitude to patients and staff, both in and out of the Practice, setting an example for those under your direct authority and to the team as a whole.

To maintain you own continuous CPD and insure a PDP is kept up to date in line with the practice and nursing team development plans.

To participate in and attend practice meetings and in-house training.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Person Specification

Qualifications

Essential

  • Essential
  • GCSE English & Maths level 4 or above or equivalent
  • Experience working as a HCA or Phlebotomist
  • Experience of dealing with patients in a healthcare setting
  • Phlebotomy
  • Excellent communications skills
  • Accurate with attention to detail
  • Able to work weekday mornings (flexibility over number of days will be considered)
  • Work across sites in Bushey and Watford

Desirable

  • Desirable
  • Recognised phlebotomy training course with certificate of competence/completion
  • BTEC or NVQ healthcare qualification
  • Care Certificate
  • Worked in GP Practice as HCA or Phlebotomist (1 year)
  • Knowledge of EMIS clinical system
  • Experience of dressing changes
  • Changing dressings
  • Perform ECGs
Person Specification

Qualifications

Essential

  • Essential
  • GCSE English & Maths level 4 or above or equivalent
  • Experience working as a HCA or Phlebotomist
  • Experience of dealing with patients in a healthcare setting
  • Phlebotomy
  • Excellent communications skills
  • Accurate with attention to detail
  • Able to work weekday mornings (flexibility over number of days will be considered)
  • Work across sites in Bushey and Watford

Desirable

  • Desirable
  • Recognised phlebotomy training course with certificate of competence/completion
  • BTEC or NVQ healthcare qualification
  • Care Certificate
  • Worked in GP Practice as HCA or Phlebotomist (1 year)
  • Knowledge of EMIS clinical system
  • Experience of dressing changes
  • Changing dressings
  • Perform ECGs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor View Practice

Address

Bushey Medical Centre

London Road

Bushey

Hertfordshire

WD23 2NN


Employer's website

https://manorviewpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Manor View Practice

Address

Bushey Medical Centre

London Road

Bushey

Hertfordshire

WD23 2NN


Employer's website

https://manorviewpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

HR Department

mvp.hr@nhs.net

Details

Date posted

05 November 2025

Pay scheme

Other

Salary

£14.50 to £15.10 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3374-25-0015

Job locations

Bushey Medical Centre

London Road

Bushey

Hertfordshire

WD23 2NN


Doctors Surgery

Leavesden Road

Watford

WD245DG


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